Ryan Smith

Helped lead a multi-year intranet modernization initiative, consolidating redundant sites and retiring outdated content to reduce long-term maintenance overhead. Built a custom Node.js CMS solution that powered 80+ enterprise intranet sites, delivering branded, accessible experiences beyond what SharePoint provides out of the box. Implemented dynamic content rendering driven by Microsoft Entra ID user attributes for tenant-aware personalization across shared platforms. Hosted and maintained the CMS on Azure PaaS using Azure DevOps CI/CD pipelines, and integrated Azure Application Insights for monitoring, error tracking, and usage analytics. Provided Tier 2 technical support across SharePoint, Azure DevOps, Git, and Azure PaaS/IaaS services, with a strong focus on accessibility (WCAG 2.1), performance, and maintainability.

Designed and developed intranet pages using semantic HTML5, CSS3, and JavaScript with responsive, standardized templates to ensure consistent UX across devices. Served as a subject matter expert for Azure DevOps, SharePoint, and CMS tooling. Trained and supported 100+ colleagues on web standards, content governance, and best practices.

Managed corporate intranet websites and landing pages. Built custom InfoPath forms and SharePoint web parts to streamline workflows, and supported SharePoint design, administration, and content architecture for internal teams. Audited and refactored SharePoint content to align with governance while improving information architecture, SEO, and document security.