I’ve spent over a decade in social media and digital strategy, and I’ve learned that content only works when it builds community. Social media isn’t just broadcasting. It’s influence, connection, and belonging. Every post, campaign, or strategy is a chance to shape narratives and foster meaningful engagement. Career highlights: - Interviewed inmates and ex-offenders to create content that challenges stigma and supports reintegration - Applied behavioural science to campaigns tackling environmental challenges in Singapore - Enhanced Ministers’ online presence through social listening, boosting public engagement - Served as Global Community Lead, driving employee engagement, DE&I communications, and platforms for employees to share their stories globally These experiences taught me that true digital influence comes from understanding people- their motivations, fears, and aspirations; and turning that understanding into content that resonates. More than reach, I care about resonance. More than impressions, I care about influence. More than content, I care about community. This is the chapter where I build, advise, and create digital spaces that truly matter.

Sonam Sadhnani

I’ve spent over a decade in social media and digital strategy, and I’ve learned that content only works when it builds community. Social media isn’t just broadcasting. It’s influence, connection, and belonging. Every post, campaign, or strategy is a chance to shape narratives and foster meaningful engagement. Career highlights: - Interviewed inmates and ex-offenders to create content that challenges stigma and supports reintegration - Applied behavioural science to campaigns tackling environmental challenges in Singapore - Enhanced Ministers’ online presence through social listening, boosting public engagement - Served as Global Community Lead, driving employee engagement, DE&I communications, and platforms for employees to share their stories globally These experiences taught me that true digital influence comes from understanding people- their motivations, fears, and aspirations; and turning that understanding into content that resonates. More than reach, I care about resonance. More than impressions, I care about influence. More than content, I care about community. This is the chapter where I build, advise, and create digital spaces that truly matter.

Available to hire

I’ve spent over a decade in social media and digital strategy, and I’ve learned that content only works when it builds community. Social media isn’t just broadcasting. It’s influence, connection, and belonging. Every post, campaign, or strategy is a chance to shape narratives and foster meaningful engagement.

Career highlights:

  • Interviewed inmates and ex-offenders to create content that challenges stigma and supports reintegration
  • Applied behavioural science to campaigns tackling environmental challenges in Singapore
  • Enhanced Ministers’ online presence through social listening, boosting public engagement
  • Served as Global Community Lead, driving employee engagement, DE&I communications, and platforms for employees to share their stories globally

These experiences taught me that true digital influence comes from understanding people- their motivations, fears, and aspirations; and turning that understanding into content that resonates.

More than reach, I care about resonance.
More than impressions, I care about influence.
More than content, I care about community.

This is the chapter where I build, advise, and create digital spaces that truly matter.

See more

Language

English
Fluent
Dutch
Beginner
Indonesian
Beginner
Chinese
Beginner
Malay
Intermediate
Hindi
Intermediate

Work Experience

Global Community Lead at The Heineken Company
January 1, 2022 - November 1, 2025
Led global community engagement and integrated communications across internal and external platforms—driving employee connection and brand affinity for over 90,000 colleagues worldwide. Own strategy and activation for Workplace by Meta and corporate social media channels (LinkedIn, Instagram, Threads), aligning storytelling to amplify culture, purpose, and people. Built and activated a network of employee ambassadors—including senior leaders—to elevate executive presence and amplify authentic storytelling across global channels. Drive campaign integration for global DE&I activation (e.g., PRIDE, Women’s Day), internal events (Commerce Week), and platform transitions, with strong cross-functional collaboration. Developed content toolkits, best practices, and creative frameworks to unify messaging and empower local teams, while championing internal voices and recognition.
Senior Social Media Specialist at Storio group - formerly known as Albelli
October 1, 2019 - December 31, 2021
Regional lead for Europe: built the first community engagement, influencer, and content strategy across key social and paid platforms. Shifted the brand narrative from product-centric to people-focused, introducing UGC campaigns and behind-the-scenes storytelling that increased organic engagement. Mentored junior team members and aligned with marketing and customer experience teams to integrate social feedback loops into campaign development.
Social Media Community Manager at honestbee
January 1, 2018 - January 1, 2019
Led social media and community management for both honestbee Singapore and habitat by honestbee - homegrown, fast-scaling tech brands in the food and grocery delivery space. Regional social media lead for APAC, aligning strategy and execution across key markets to support brand consistency and cultural relevance. Collaborated closely with marketing, CRM, and category teams to drive performance across KPIs such as app downloads, orders, retention, and footfall to the habitat flagship store. Created localized content, community activations, and influencer campaigns that engaged core audiences and fueled growth in a competitive market. Remained one of the last team members until the company wound down operations
Social Media Manager at Isobar (Dentsu)
January 1, 2016 - January 1, 2018
Managed social, PR and influencer campaigns for Discovery Channel SEA, National Environment Agency (NEA), and Tiger Balm, leading end-to-end content planning and execution, creating video and static assets rooted in behavioral insights to support environmental, educational, and wellness campaigns.
Social Media Executive at McCann Worldwide
October 24, 2025 - Present
Managed social strategy for the Singapore Prison Service and Yellow Ribbon Project, including campaigns that challenged stigma and championed second chances.
Global Community Lead at Heineken
January 1, 2022 - Present
Lead global community engagement and integrated communications across internal and external platforms, driving employee connection and brand affinity for over 90,000 colleagues worldwide. Own strategy and activation for Workplace by Meta and corporate social media channels (LinkedIn, Instagram, Threads), aligning storytelling to amplify culture, purpose, and people. Built and activated a network of employee ambassadors, including senior leaders, to elevate executive presence and amplify authentic storytelling across global channels.
Senior Social Media Specialist at Heineken
October 1, 2019 - January 1, 2022
Lead global community engagement and integrated communications across internal and external platforms—driving employee connection and brand affinity for over 90,000 colleagues worldwide. Own strategy and activation for Workplace by Meta and corporate social media channels (LinkedIn, Instagram, Threads), aligning storytelling to amplify culture, purpose, and people.
Social Media Manager at Heineken (Singapore)
January 1, 2018 - January 1, 2019
Built social media strategy and executions to support brand communications and campaigns in Singapore, including management of regional accounts and collaboration with internal teams.
Social Media Executive at Heineken
January 1, 2016 - January 1, 2018
Shaped social media presence and engagement for Singapore operations; oversaw channel management, content creation, and influencer collaborations.
Regional Lead for Europe
January 1, 2014 - January 1, 2016
Regional lead for Europe: built the first community engagement, influencer, and content strategy across key social and paid platforms.

Education

Post Graduate in Journalism at London School of Journalism
January 1, 2016 - June 30, 2016
Bachelor of Marketing with Merit at Singapore University of Social Sciences (SUSS)
January 1, 2011 - January 1, 2014
Diploma in Business Computing at Republic Polytechnic
January 1, 2006 - January 1, 2009
Diploma in Business Computing at Republic Polytechnic
January 1, 2006 - January 1, 2009
Bachelor of Marketing with Merit at Singapore University of Social Sciences (SUSS)
January 1, 2011 - January 1, 2014
Post Graduate in Journalism at London School of Journalism
January 1, 2016 - January 1, 2016

Qualifications

Bachelor of Marketing with Merit
January 1, 2011 - January 1, 2014

Industry Experience

Media & Entertainment, Software & Internet, Professional Services, Consumer Goods, Education, Other