I am a reliable IT Support, Web Developer, and Systems Admin Specialist with a decade of experience in system and network administration. I have a meticulous attention to detail and deep technical knowledge. As a resourceful technician, I am proficient in network architecture, troubleshooting, configuration management, and system upgrades. I am an effective problem solver and decision maker with excellent communication skills. I am passionate about technology and continuously learning new skills to stay current in the field.

Sonny Sayi

I am a reliable IT Support, Web Developer, and Systems Admin Specialist with a decade of experience in system and network administration. I have a meticulous attention to detail and deep technical knowledge. As a resourceful technician, I am proficient in network architecture, troubleshooting, configuration management, and system upgrades. I am an effective problem solver and decision maker with excellent communication skills. I am passionate about technology and continuously learning new skills to stay current in the field.

Available to hire

I am a reliable IT Support, Web Developer, and Systems Admin Specialist with a decade of experience in system and network administration. I have a meticulous attention to detail and deep technical knowledge. As a resourceful technician, I am proficient in network architecture, troubleshooting, configuration management, and system upgrades. I am an effective problem solver and decision maker with excellent communication skills. I am passionate about technology and continuously learning new skills to stay current in the field.

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Experience Level

Expert
Expert
Intermediate
Intermediate

Language

Work Experience

IT Manager at OYA MICRO CREDIT
February 1, 2022 - January 30, 2023
Design, Implement and Manage network and communication systems, i.e., Phone system (for CALL CENTER) and computer network. System evaluation/analysis and operation monitoring Database administration/server administration Configuration of unmanageable and manageable switch/ router (Unifi) Configuration of IP PBX system (Grand stream) Voice over internet protocol and session initiation Protocol Computer hardware and software maintenance Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure Analyse business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs. . Assess vendors and develop test strategies for new hardware and software . Running regular checks on network and data security Identifying and acting on opportunities to improve and update software and systems Conducting regular system audits Digital Platform management. . Managing and reporting on allocation of IT budget . Identifying opportunities for team training and skills advancement

Education

Diploma IT at JKUAT
March 1, 2012 - August 1, 2013

Qualifications

Cisco Certified Network Associate (CCNA)
January 11, 2030 - August 11, 2025
Networking Fundamentals
January 11, 2030 - August 11, 2025
IP Services
January 11, 2030 - August 11, 2025
Network Access
January 11, 2030 - August 11, 2025
IP Connectivity
January 11, 2030 - August 11, 2025
Security Fundamentals
January 11, 2030 - August 11, 2025
Wireless Networking Fundamentals
January 11, 2030 - August 11, 2025
Network Management
January 11, 2030 - August 11, 2025
Information Technology
January 11, 2030 - August 11, 2025
Administration
January 11, 2030 - August 11, 2025
Technical Support
January 11, 2030 - August 11, 2025
Application & Compliance
January 11, 2030 - August 11, 2025
Database and Network Management
January 11, 2030 - August 11, 2025

Industry Experience

Computers & Electronics, Financial Services, Professional Services, Software & Internet, Telecommunications