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Hi, I’m Laxmi Devi Sobnack, an HR professional with an Honours Bachelor of Commerce in Human Resources Management and 5+ years of experience across HR, customer service, financial services, and sales. I’m highly organized, thrive in fast-paced environments, and excel at coordinating recruitment, supporting HR projects, and delivering data-driven insights with a focus on detail and quality. I’m bilingual in English and French, eager to learn, and motivated to contribute to teams by building effective processes, training new staff, and making a positive impact. I enjoy traveling, baking, and staying active with soccer and tennis.…Hi, I’m Laxmi Devi Sobnack, an HR professional with an Honours Bachelor of Commerce in Human Resources Management and 5+ years of experience across HR, customer service, financial services, and sales. I’m highly organized, thrive in fast-paced environments, and excel at coordinating recruitment, supporting HR projects, and delivering data-driven insights with a focus on detail and quality. I’m bilingual in English and French, eager to learn, and motivated to contribute to teams by building effective processes, training new staff, and making a positive impact. I enjoy traveling, baking, and staying active with soccer and tennis.

LAXMI DEVI SOBNACK

Content Creator, Data Analyst, Media Coordinator, +2

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Hi, I’m Laxmi Devi Sobnack, an HR professional with an Honours Bachelor of Commerce in Human Resources Management and 5+ years of experience across HR, customer service, financial services, and sales. I’m highly organized, thrive in fast-paced environments, and excel at coordinating recruitment, supporting HR projects, and delivering data-driven insights with a focus on detail and quality. I’m bilingual in English and French, eager to learn, and motivated to contribute to teams by building effective processes, training new staff, and making a positive impact. I enjoy traveling, baking, and staying active with soccer and tennis.…Hi, I’m Laxmi Devi Sobnack, an HR professional with an Honours Bachelor of Commerce in Human Resources Management and 5+ years of experience across HR, customer service, financial services, and sales. I’m highly organized, thrive in fast-paced environments, and excel at coordinating recruitment, supporting HR projects, and delivering data-driven insights with a focus on detail and quality. I’m bilingual in English and French, eager to learn, and motivated to contribute to teams by building effective processes, training new staff, and making a positive impact. I enjoy traveling, baking, and staying active with soccer and tennis.

Available to hire

Hi, I’m Laxmi Devi Sobnack, an HR professional with an Honours Bachelor of Commerce in Human Resources Management and 5+ years of experience across HR, customer service, financial services, and sales. I’m highly organized, thrive in fast-paced environments, and excel at coordinating recruitment, supporting HR projects, and delivering data-driven insights with a focus on detail and quality.

I’m bilingual in English and French, eager to learn, and motivated to contribute to teams by building effective processes, training new staff, and making a positive impact. I enjoy traveling, baking, and staying active with soccer and tennis.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

French

Fluent

Work Experience

HR Analyst, Talent Acquisition at Deloitte LLP

January 1, 2023 - January 1, 2024

Coordinated recruitment needs across departments, posted and updated job postings on SAP SuccessFactors and relevant channels, and screened candidates via phone, MS Teams, and HireView in English and French. Scheduled and coordinated interviews between candidates and hiring managers. Extended job offers, negotiated terms, and facilitated the offer process. Maintained recruitment pipelines and ServiceNow tickets, contributed to HR projects such as Plum implementation, and supported HR managers with various tasks.

Junior HR Project Officer at Statistics Canada

January 1, 2022 - December 31, 2022

Applied technical concepts to build engagement and communication materials; conducted research to design bias-free, data-driven talent and performance management strategies; reviewed and updated contents on Statistics Canada’s Internal Communications Network. Supported lead advisors' analyses, drafted reports and briefings; created templates, checklists, guides, presentation materials; participated in BI, Talent Management and Data Driven Decision Making workshops; supported updates to Talent Management and Recruitment and Development Programs.

Office Assistant at Education Quality and Accountability Office (EQAO) – Ministry of Education

January 1, 2021 - December 31, 2021

Prepared and organized correspondence, performed data entry and word processing, and created a variety of documents. Assisted on record retention filings by following the prescribed rules to store or destroy files. Conducted research on test results reporting by different educational institutions in Canada. Assisted with proofreading Math Proficiency Test item banks and blueprint. Translated English test items and documents to French and vice versa.

Bilingual Claims Representative at RBC Insurance

January 1, 2019 - January 1, 2020

Responded to customers by providing information, understanding needs, offering value-added solutions, and taking accountability for the resolution of customer concerns. Assisted Disability Claims Analysts with clients' concerns and claims payments. Ensured customers receive optimal service, personally or by referring them to the appropriate partner. Took ownership of client concerns, building ownership and accountability at first point of contact. Processed applicable paperwork for clients, data entry, ensuring accuracy and completeness of information.

Bilingual Customer Care Professional at American Express Bank of Canada

January 1, 2018 - January 1, 2019

Promptly and accurately responded to phone calls from existing customers by recognizing customers’ value and tenure and solving their concerns. Added incremental value on every interaction with a stated outcome of exceptional feedback and increased customer loyalty. Delivered high levels of product and service knowledge to clearly communicate features and benefits. Handled escalations and ticketing resolution through Zendesk. Exceeded individual and team’s target sales every month. Documented necessary account information according to established policies.