Available to hire
I’m a versatile ICT professional blending technical and linguistic expertise to build and refine datasets through transcription, recording, and annotation. I connect raw data with actionable intelligence by combining network operations, programming, and vocal analysis to deliver high-quality results, often working independently in remote settings.
I value clear communication, meticulous data quality, and lifelong learning in both technical and linguistic fields, and I thrive in remote work environments where initiative and reliability matter.
Skills
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Language
English
Fluent
Swahili
Fluent
Work Experience
PDTP Intern - Network Operation Centre (NOC) at ICT Authority, Kenya
January 1, 2025 - December 1, 2025Monitored national network infrastructure in real-time using specialized tools, identified and troubleshot subtle performance anomalies; managed the ticketing system by creating, tracking, and escalating issues with meticulous attention to detail, ensuring adherence to SLA requirements; contributed to the national Data and Systems Inventory Project, applying advanced data entry, analysis, and records management skills.
Computer Studies Teacher & IT Technician at Pan African High School
January 1, 2022 - December 31, 2023Delivered complex technical and digital literacy concepts to diverse audiences, honing exceptional verbal communication and training abilities; managed sensitive student data with precision, ensuring 100% accuracy in records and reporting for end-term examinations; provided one-on-one coaching to students on spreadsheet applications and data management, developing a tailored approach to different learning styles.
ICT Trainer & IT Assistant at OBEX ICT Centre
January 1, 2020 - December 31, 2022Delivered comprehensive ICT training programs, assessing user needs and providing clear, constructive feedback to enhance skill acquisition; provided first-level IT support, troubleshooting technical issues with a methodical and detail-oriented approach.
Education
Bachelor of Science in Information and Communication Technology at Laikipia University
January 1, 2016 - December 31, 2021Kenya Certificate of Secondary Education (KCSE) at Pan African Academy
January 1, 2011 - December 31, 2014Qualifications
Diploma in Technical Trainer Education (Computer/Mathematics)
January 1, 2023 - April 12, 2026CCNAv7: Enterprise Networking, Security, and Automation
November 1, 2019 - April 12, 2026CCNA Cybersecurity Operations
January 1, 2019 - April 12, 2026CCNA Routing and Switching: Introduction to Networks
January 1, 2019 - April 12, 2026NDG Linux Essentials
February 1, 2019 - April 12, 2026Industry Experience
Software & Internet, Education, Computers & Electronics, Government, Telecommunications, Professional Services
Skills
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