Available to hire
Hi there! I’m Stephanie, a driven medical student with hands-on experience in health care data analysis, customer service, and patient support. I love turning complex data into clear, actionable insights that improve outcomes and experiences for patients and teams alike.
Currently pursuing a BSN at UT Arlington, I enjoy collaborating with peers to develop engaging programs, mentor others, and contribute to community-facing initiatives. I value clear communication, thoughtful problem solving, and helping people grow—whether I’m coordinating events, supporting program operations, or presenting findings to stakeholders.
Experience Level
Language
English
Fluent
Work Experience
Customer Service Representative at Tarrant County College
January 1, 2025 - January 1, 2025Managed administrative tasks by scheduling appointments, coordinating calendars, and maintaining records with 100% accuracy and on-time execution of simulation activities. Handled phone inquiries with clear communication, resolving 95% of inquiries on first contact. Monitored and maintained supply inventory, ensuring 100% availability to support uninterrupted program operations.
Youth Development Specialist at Boys and Girls Club of America
January 1, 2025 - January 1, 2025Developed and implemented a youth empowerment curriculum with interactive materials and workshops, increasing student engagement and leadership skills. Guided and supported participants through mentoring and group activities, benefiting 50+ students. Planned and coordinated youth development programs and events, engaging 100+ participants and improving program satisfaction by 25%.
Customer Service Representative at JJJ (JJIJ), Lagos, Nigeria
April 1, 2022 - April 1, 2022Handled incoming and outgoing customer service calls with accurate information and professional support, achieving a 90% customer satisfaction rating. Drafted status reports on customer service issues by compiling case data and tracking resolutions, improving reporting accuracy by 20% and enabling faster management decisions. Resolved 120+ product complaints by providing prompt solutions, boosting customer satisfaction.
Education
Bachelor of Science in Nursing at The University of Texas at Arlington
January 11, 2030 - January 1, 2027Qualifications
Industry Experience
Healthcare, Education, Life Sciences, Professional Services, Other
Experience Level
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