Hi there, I run my own social media marketing business, where I work closely with brands to build content that feels genuine, consistent, and actually connects with the right audience. From planning and creating content to managing day to day engagement, I’ve been responsible for the full social media process and making sure it drives real results. Alongside that, I have a background in product marketing, where I’ve managed email communication, worked on messaging, and used customer insights to shape how products are positioned and understood. That experience helps me approach social media more strategically, not just as content, but as part of a bigger marketing picture. I’m especially interested in creating content that doesn’t just look good, but has a clear purpose behind it. Whether that’s growing a community, improving reach, or supporting broader marketing goals, I enjoy finding what works and refining it over time. Running my own business has also taught me how to manage timelines, communicate clearly, and take real ownership of my work while keeping things simple and effective. I’d love to bring that mix of creativity and strategy to your team and help build a social presence that feels both thoughtful and impactful. Thank you for your time, Stephanie

Stephanie Maritz

Hi there, I run my own social media marketing business, where I work closely with brands to build content that feels genuine, consistent, and actually connects with the right audience. From planning and creating content to managing day to day engagement, I’ve been responsible for the full social media process and making sure it drives real results. Alongside that, I have a background in product marketing, where I’ve managed email communication, worked on messaging, and used customer insights to shape how products are positioned and understood. That experience helps me approach social media more strategically, not just as content, but as part of a bigger marketing picture. I’m especially interested in creating content that doesn’t just look good, but has a clear purpose behind it. Whether that’s growing a community, improving reach, or supporting broader marketing goals, I enjoy finding what works and refining it over time. Running my own business has also taught me how to manage timelines, communicate clearly, and take real ownership of my work while keeping things simple and effective. I’d love to bring that mix of creativity and strategy to your team and help build a social presence that feels both thoughtful and impactful. Thank you for your time, Stephanie

Available to hire

Hi there,

I run my own social media marketing business, where I work closely with brands to build content that feels genuine, consistent, and actually connects with the right audience. From planning and creating content to managing day to day engagement, I’ve been responsible for the full social media process and making sure it drives real results.

Alongside that, I have a background in product marketing, where I’ve managed email communication, worked on messaging, and used customer insights to shape how products are positioned and understood. That experience helps me approach social media more strategically, not just as content, but as part of a bigger marketing picture.

I’m especially interested in creating content that doesn’t just look good, but has a clear purpose behind it. Whether that’s growing a community, improving reach, or supporting broader marketing goals, I enjoy finding what works and refining it over time.

Running my own business has also taught me how to manage timelines, communicate clearly, and take real ownership of my work while keeping things simple and effective.

I’d love to bring that mix of creativity and strategy to your team and help build a social presence that feels both thoughtful and impactful.

Thank you for your time,
Stephanie

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Experience Level

Work Experience

Founder at Beam Marketing Collective
February 1, 2026 - Present
Founded Beam Marketing Collective to deliver social media and content strategy for early-stage ventures. Built a social media management offering focused on content strategy, brand positioning, and audience growth; developed content frameworks and campaign playbooks aligned with business goals; conducted market research on platform trends and audience behavior; created sample campaigns and content pipelines to support future client acquisition; managed cross-functional collaboration with design and copywriting teams to ensure coherent brand storytelling.
Product Marketer at Port Alfred (Remote)
January 1, 2026 - Present
Own product messaging and positioning to improve user adoption, engagement, and retention. Led implementation and management of UserPilot to drive in-app engagement, feature adoption, and user behavior analytics. Responsible for monthly product updates across email, website, and social media (content planning, copywriting, coordination, and publishing). Collaborated with product, support, and submissions teams to translate customer insights into marketing and product improvements. Developed customer-facing content including help centre articles, blogs, and onboarding materials.
Interim Head of Revenue & Growth
September 1, 2025 - January 1, 2026
Led revenue and growth strategy across customer success, marketing, and sales functions. Identified key growth opportunities across the customer lifecycle, contributing to increased retention and expansion. Improved reporting and forecasting processes for better visibility into revenue performance. Worked cross-functionally to align product, marketing, and customer success around growth objectives.
Product Lead of User Onboarding
September 1, 2025 - January 1, 2026
Own end-to-end onboarding journey, improving activation and early-stage user engagement. Led onboarding-focused initiatives by leveraging customer insights, behavioral data, and feedback from support teams. Worked cross-functionally with product, support, and marketing to improve onboarding flows and reduce friction. Contributed to onboarding strategy by identifying gaps in the customer journey and implementing improvements.
Account Manager
January 1, 2025 - September 1, 2025
Built and maintained strong relationships with high-value clients through regular check-ins and strategy calls, contributing to a 95%+ retention rate across managed accounts. Escalated complex technical and submission issues to support, ensuring 100% of high-priority issues were resolved within SLA. Followed up on escalations and maintained open communication with clients, resulting in a consistently high client satisfaction and renewal rate.
Customer Success & Support Specialist at Customer Success & Support
November 1, 2022 - September 1, 2025
Supported company growth from 30,000 to 120,000+ businesses on the platform. Maintained a 4.9/5 customer satisfaction score across support and success functions. Delivered product demos, webinars, and onboarding sessions. Authored 50+ help centre articles and product manuals. Delivered live product demos to prospect clients and partners, converting over 70% into active users. Identified product gaps and collaborated with development teams to improve user experience. Helped scale internal processes and onboard new team members.

Education

Bachelor of Commerce specializing in Law at University of South Africa
January 1, 2023 - April 13, 2026
Bachelor of Commerce specializing in Law at Rhodes University
January 1, 2021 - November 1, 2022

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Media & Entertainment, Professional Services