I'm Sue Mathew, a customer-focused Key Accounts & Operations Manager with over 8 years of experience fostering client partnerships within FMCG & Hospitality sectors. I specialize in managing key accounts, E-commerce and inventory, orchestrating brand events, and boosting customer engagement through innovative marketing strategies. I’ve resolved client escalations and streamlined operations, achieving a significant reduction in response times while driving brand loyalty and delivering seamless service. I collaborate with cross-functional teams across operations, logistics, E-commerce, and marketing to deliver integrated customer experiences, optimize inventory planning, and nurture long-term partnerships. I communicate with a data-driven mindset and hands-on approach to supporting customer success, adoption, and retention.…I'm Sue Mathew, a customer-focused Key Accounts & Operations Manager with over 8 years of experience fostering client partnerships within FMCG & Hospitality sectors. I specialize in managing key accounts, E-commerce and inventory, orchestrating brand events, and boosting customer engagement through innovative marketing strategies. I’ve resolved client escalations and streamlined operations, achieving a significant reduction in response times while driving brand loyalty and delivering seamless service. I collaborate with cross-functional teams across operations, logistics, E-commerce, and marketing to deliver integrated customer experiences, optimize inventory planning, and nurture long-term partnerships. I communicate with a data-driven mindset and hands-on approach to supporting customer success, adoption, and retention.WWWW…