I am an experienced customer support person, dedicated to helping customers with their queries and issues. I thrive in challenging environments and take pride in providing exceptional service.

Sunil kumar Pandey

I am an experienced customer support person, dedicated to helping customers with their queries and issues. I thrive in challenging environments and take pride in providing exceptional service.

Available to hire

I am an experienced customer support person, dedicated to helping customers with their queries and issues. I thrive in challenging environments and take pride in providing exceptional service.

Language

English
Fluent
Hindi
Fluent

Work Experience

Voiceover & Audio Engineer at Voiceover Central
January 1, 2011 - Present
Provide voiceover recordings for documentaries, radio spots, campaigns, engaging content, TV spots, corporate videos, and promo spots. Edit all recorded audio and produce final versions. Host and produce weekly podcast episodes and ad spots.
Narrator and Host at Styles and Stories Podcast
May 1, 2021 - Present
Narrate and host a regular podcast, producing ad spots and managing episodes from concept to production. Creating engaging audio content fused with storytelling and interviews.
Lead Audio Engineer and Host at Graveyard Walk Paranormal Podcast
December 31, 2020 - August 22, 2025
Lead audio engineer and host for this popular podcast, managing interviews, sound editing, and production of episodes to create immersive listening experiences.
Customer Support person at Outlier AI
May 1, 2023 - Present
In my current role, I am responsible for addressing customer queries and providing support through various channels. I work closely with teams to ensure customer satisfaction and resolve issues promptly.
English Language Expert at Ranaji Indane Service
January 1, 2017 - October 13, 2025
As an English Language Expert, I facilitated language training sessions and provided support to enhance the communication skills of team members.
Assistant Manager Marketing at Pacific Habitats Ind Pvt Ltd
January 1, 2016 - October 13, 2025
Managed marketing strategies and implementations, focusing on improving brand presence and client engagement within the real estate sector.
Customer Support person at Outlier AI
May 1, 2024 - Present
I worked as a customer support representative, engaging with customers to resolve their issues and provide guidance on product usage.
English language expert at Ranaji Indane Service
January 1, 2022 - January 1, 2024
Assisted customers in understanding and utilizing English for better communication, while addressing their queries regarding services offered.

Education

Bachelor of Business Administration at Amity University
January 1, 2008 - January 1, 2012
Master of Business Administration at Lucknow University
January 1, 2010 - January 1, 2011

Qualifications

NZ Certificate in Audio Engineering Level 5
January 1, 2006 - December 31, 2006

Industry Experience

Media & Entertainment, Education, Software & Internet, Professional Services, Real Estate & Construction