I am a highly motivated QA professional with 13 years of hands-on experience in System Integration Testing, User Acceptance Testing, and Functional Testing. I have led QA initiatives for client-server and web-based applications across Telecommunications, Banking (Corporate Banking, Cash, and Payments), and Insurance, delivering complex projects on time while ensuring strict quality standards. I excel at aligning testing with business goals, using tools like JIRA, ALM, and Bugzilla for defect management, and I’m comfortable with networking fundamentals (TCP/IP) and Linux-based server environments. I’ve steered Network Integration Testing (NIT) and UAT for major organizations such as UOB, Prudential, Telenor, Optus, and BT, collaborating across cross-functional teams to resolve critical issues.

Suniti Batra

I am a highly motivated QA professional with 13 years of hands-on experience in System Integration Testing, User Acceptance Testing, and Functional Testing. I have led QA initiatives for client-server and web-based applications across Telecommunications, Banking (Corporate Banking, Cash, and Payments), and Insurance, delivering complex projects on time while ensuring strict quality standards. I excel at aligning testing with business goals, using tools like JIRA, ALM, and Bugzilla for defect management, and I’m comfortable with networking fundamentals (TCP/IP) and Linux-based server environments. I’ve steered Network Integration Testing (NIT) and UAT for major organizations such as UOB, Prudential, Telenor, Optus, and BT, collaborating across cross-functional teams to resolve critical issues.

Available to hire

I am a highly motivated QA professional with 13 years of hands-on experience in System Integration Testing, User Acceptance Testing, and Functional Testing. I have led QA initiatives for client-server and web-based applications across Telecommunications, Banking (Corporate Banking, Cash, and Payments), and Insurance, delivering complex projects on time while ensuring strict quality standards.

I excel at aligning testing with business goals, using tools like JIRA, ALM, and Bugzilla for defect management, and I’m comfortable with networking fundamentals (TCP/IP) and Linux-based server environments. I’ve steered Network Integration Testing (NIT) and UAT for major organizations such as UOB, Prudential, Telenor, Optus, and BT, collaborating across cross-functional teams to resolve critical issues.

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Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Fluent

Work Experience

Quality Assurance Specialist at Prudential Assurance, Singapore
April 1, 2020 - December 1, 2020
Interacted with clients to analyze test scope and requirements; prepared and reviewed test case designs; ensured prerequisites such as test environment setup, data setup, and parameter setup; performed User Acceptance Testing in AS400 and end-user applications; reported defects and attended defect triage to track status with development and business teams; interacted with application support teams, BAs, vendor teams, and host teams to escalate issues and ensure timely resolution; provided daily status updates to stakeholders.
Test Analyst at United Overseas Bank, Singapore
July 1, 2018 - December 1, 2019
Interacted with clients to analyze test scope and requirements; prepared and reviewed test case design and scenario walkthroughs; ensured testing prerequisites; performed system testing and supported UAT; reported defects and participated in defect triage; handled UAT issues and user queries; worked in Agile sprints – wrote and executed scenarios, logged defects in JIRA and followed up till resolution.
Technical Leader Testing at Aricent (now Capgemini), India
April 1, 2010 - October 1, 2016
Review of test plan covering complete validation lifecycle; support unit and integration testing of key features; end-to-end leadership on multiple testing projects in parallel; prepared end-to-end test environments; resolved and analyzed complex issues; provided technical trainings to team members; managed defects and published defect reports to stakeholders; maintained global testing strategy and traceability; proactively identified and mitigated risks; defined test estimates and schedules; governed testing sign-off gates; mentored team members.
Test Engineer at Alcatel-Lucent Pvt. Ltd., India
June 1, 2006 - March 1, 2010
Created test plans for full phases; performed unit and integration testing of features; used UNIX to check logs for problem-solving; raised fault reports; wrote scripts in SimSn7 and voice tool to automate testing across fixed, mobile and IMS networks; performed OSP GUI Testing and Web Interface Testing.
Associate Software Engineer at Birlasoft, India
August 1, 2005 - June 1, 2006
Test Case Generation and Execution; manual black box testing (system integration testing, UI testing); performed regression testing; defect logging.
Quality Assurance Specialist at Prudential Assurance
April 1, 2020 - December 31, 2020
Interacting and coordinating with clients to analyze test scope and requirements. Prepare and review test case design and conduct walkthrough sessions. Ensure testing prerequisites such as environment setup, data setup, and parameter setup are completed before testing. Perform UAT in AS400 and end-user applications. Report defects and participate in defect triage to track status with development and business teams. Collaborate with application support, BAs, vendor teams, and host teams to escalate issues and ensure timely defect resolution and testing support. Provide daily status updates to stakeholders.
Test Analyst at United Overseas Bank
July 1, 2018 - December 31, 2019
Interact with clients to analyze test scope and requirements. Prepare and review test case design and conduct walkthrough sessions. Ensure testing prerequisites are prepared before testing. Perform system testing and support in UAT. Report defects and attend defect triage to track status with dev and business teams. Escalate issues to application support teams and vendor teams for timely resolution. Handle UAT issues and provide UAT support and resolve user queries. Worked in Agile on sprints with scenario writing, execution, defect logging in JIRA, and follow-up until resolution.
Technical Leader Testing at Aricent
April 1, 2010 - October 31, 2016
Review of test plans covering complete validation lifecycle. Support Unit and Integration Testing of key features. Provide end-to-end leadership on multiple testing projects in parallel. Prepare end-to-end test environments. Resolve and analyze complex issues. Provide technical trainings to team members. Manage defects and publish defect reports to stakeholders. Maintain global testing strategy and traceability matrix. Identify and manage project risks with mitigation and contingency plans. Define test estimates and schedules, govern testing sign-off gates, and mentor team members.
Test Engineer at Alcatel-Lucent Pte. Ltd.
June 1, 2006 - March 31, 2010
Created test plans for entire phases. Performed unit and integration testing of features such as CCBS and Call Forwarding. Leveraged Linux scripts to check logs and diagnose problems. Raised fault reports. Wrote scripts in SimSn7 and voice tools to automate testing of scenarios across fixed, mobile, and IMS networks. Conducted OSP GUI testing and web interface testing. For BT Corein Namur (Belgium), created test plans, performed unit/integration testing, and emulated call scenarios using Marconi System X and Ericsson NGS with Martinet tool; verified service logic and INAP messages; raised faults and conducted GUI and call testing in conformance tests. Worked on AAPT Australian project for flexible routing and charging service with client-site network testing in Australia.
Associate Software Engineer at Birlasoft
August 1, 2005 - June 30, 2006
Test Case Generation and Execution. Performed manual black box testing (System Integration Testing, User Interface Testing), Regression testing, and defect logging.

Education

Master of Computer Applications (MCA) at Guru Nanak Dev University Amritsar
January 11, 2030 - January 1, 2005
Bachelor of Commerce (B.Com) at Guru Nanak Dev University Amritsar
January 11, 2030 - January 1, 2002

Qualifications

Masters in Computer Application (MCA)
January 11, 2030 - January 1, 2005
Bachelor of Commerce (B.Com)
January 11, 2030 - January 1, 2002

Industry Experience

Telecommunications, Financial Services, Software & Internet, Professional Services

Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate

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