As a proactive and strategic thinker, I am constantly seeking innovative solutions and planning ahead to navigate potential obstacles, while analyzing situations critically, devising long-term plans, and aligning actions with overarching objectives. My ambitious and adaptable mindset allows me to achieve a relentless pursuit of both personal and organizational success. Showcased impactful leadership and management abilities, guiding proficient teams toward surpassing goals and introducing new segments for success. I thrive in fast-paced environments, driving growth through targeted campaigns, coaching teams, and building strong client relationships to ensure sustained success and retention.

Susana Pacheco

As a proactive and strategic thinker, I am constantly seeking innovative solutions and planning ahead to navigate potential obstacles, while analyzing situations critically, devising long-term plans, and aligning actions with overarching objectives. My ambitious and adaptable mindset allows me to achieve a relentless pursuit of both personal and organizational success. Showcased impactful leadership and management abilities, guiding proficient teams toward surpassing goals and introducing new segments for success. I thrive in fast-paced environments, driving growth through targeted campaigns, coaching teams, and building strong client relationships to ensure sustained success and retention.

Available to hire

As a proactive and strategic thinker, I am constantly seeking innovative solutions and planning ahead to navigate potential obstacles, while analyzing situations critically, devising long-term plans, and aligning actions with overarching objectives. My ambitious and adaptable mindset allows me to achieve a relentless pursuit of both personal and organizational success. Showcased impactful leadership and management abilities, guiding proficient teams toward surpassing goals and introducing new segments for success.

I thrive in fast-paced environments, driving growth through targeted campaigns, coaching teams, and building strong client relationships to ensure sustained success and retention.

See more

Experience Level

Intermediate

Language

Portuguese
Advanced
English
Advanced

Work Experience

Partner Manager at Reddit MEO Servico de Comunicacoes e Multimedia S.A.
July 1, 2022 - August 31, 2022
Provided comprehensive support to clients, ensuring they received extensive information about the platform and guidance on presenting themselves effectively to users. Focused on cultivating robust relationships with clients, effectively managing their expectations, and keeping them actively engaged on the platform.
Growth Lead at Reddit MEO Servico de Comunicacoes e Multimedia S.A.
January 1, 2022 - July 31, 2022
Pioneered international market expansion beyond the US, focusing on EMEA + Australia. Cultivated strategic business opportunities via call, email and LinkedIn. Connected clients with Reddit community advertising. Oversaw daily operations, ensuring streamlined outreach strategy administration using the Outreach platform.
Sales Representative at Reddit MEO Servico de Comunicacoes e Multimedia S.A.
February 1, 2019 - January 31, 2022
Responsible for driving client acquisition and fostering retention within a high-demand portfolio of mobile and housing contracts. Led CRM-based documentation management to optimize sales efficiency; led complaint resolution; established and nurtured client relationships; provided strategic guidance aligning with clients' marketing objectives to facilitate goal achievement.
Account Manager at Reddit MEO Servico de Comunicacoes e Multimedia S.A.
August 1, 2022 - March 31, 2023
Led a dynamic sales and marketing team, focusing on enhancing product knowledge, refining campaigns for optimization, and deepening understanding of marketing funnels. Developed targeted training programs and provided ongoing coaching to drive success in user journey, campaign development, and strategy.
Senior Account Manager at Reddit MEO Servico de Comunicacoes e Multimedia S.A.
April 1, 2023 - June 30, 2023
Responsible for overseeing and broadening relationships within a high-profile account portfolio. Development and implementation of marketing campaigns, assessment of client’s data to fine-tune strategies for optimal outcomes and provided continual support to guarantee sustained client satisfaction throughout their journey, ensuring retention rates.
Sales Manager - Acquisition - SMB EMEA at Reddit MEO Servico de Comunicacoes e Multimedia S.A.
July 1, 2023 - Present
Directed strategic customer acquisition initiatives within the EMEA market, managing a proficient team of Account Managers. Continuously surpassing monthly targets, delivering a 66% growth for the Acquisition team in Q1 ’24, leading to significant career advancements.

Education

High School Diploma at Escola Secundaria Rodrigues de Freitas, Porto
January 11, 2030 - April 24, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Telecommunications, Software & Internet, Professional Services, Media & Entertainment