Susan Green

Available to hire

I am a Strategic Business Designer and Senior Program Manager with over 15 years’ experience leading large-scale transformation, data, and technology programs across financial services, insurance, and government sectors.

About

I am a Strategic Business Designer and Senior Program Manager with over 15 years’ experience leading large-scale transformation, data, and technology programs across financial services, insurance, and government sectors. I am passionate about leveraging AI and automation tools to accelerate analysis, insight generation, and delivery outcomes.

I excel at clarifying complex business problems, co-designing target-state operating models, and ensuring alignment across regulatory, customer, and technology domains. I have strong governance, risk management, and digital enablement capabilities, and I enjoy building metrics-driven cultures through dashboards and KPIs.

  • 16 years' experience

Languages

  • EnglishFluent

Industry experience

  • Financial Services
  • Government
  • Education
  • Professional Services
  • Other

More experts in Geelong, Australia

Work experience· 11 roles

Head of Process · Three6Mar 2024 – Present · 2 yrs 9 mos

Developed a roadmap for enterprise agility, identifying system, capability, and structural changes; established PMO and governance.

Head of Process · Three6Jul 2023 – Mar 2024 · 9 mos

Developed a roadmap for enterprise agility; led strategic initiatives, implemented PMO governance, and delivered automation and portfolio management improvements.

Project Manager, Capital & Operational Surf Coast Shire · Surf Coast ShireNov 2021 – May 2022 · 7 mos

Led ICT, capital works, and social infrastructure projects; managed budgets exceeding $10M; stakeholder engagement and delivery alignment.

Manager, Operational Excellence · WorkSafe VictoriaNov 2021 – May 2022 · 7 mos
Head of Process · Three6Nov 2021 – Jul 2023 · 1 yr 9 mos
Project Manager, Capital & Operational Surf Coast Shire · Surf Coast ShireJul 2019 – Jul 2021 · 2 yrs 1 mo
Project Manager, Capital & Operational Surf Coast Shire · Surf Coast ShireMar 2018 – Jul 2019 · 1 yr 5 mos
Applications Developer · Really Great CompanyJan 2016 – Present · 10 yrs 11 mos

Education· 6

Master of Business Administration · University of the People, USA2020 – 2022
Master of Education · University of the People, USA2023 – 2025
Bachelor of Science (Business Administration) · University of the People, USA2015 – 2019
Master of Business Administration · University of the People, USA2020 – 2022

Certifications and awards

Lean Six Sigma Black Belt2030 – 2025
PRINCE2 Practitioner2030 – 2025
Lean Six Sigma Black Belt2030 – 2026
PRINCE2 Practitioner2030 – 2026

Testimonials · 5.0 from 1 review

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