Susmita Jamdade

Product Designer at NitroLens AI

Developing the MVP for a B2B SaaS AI-native platform to deliver enterprise business strategy through multi-agent workflows; owning end-to-end design for two core use cases and validating product-market fit via a targeted landing page campaign that generated 1.5K+ impressions.

Product Design Intern at SynchNeuro

Spearheaded the design of a B2C AI-integrated metabolic health application for pre-diabetic patients, in the 0 to 1 med-tech startup stage; resulting in the pilot version with 5 key product features that addressed user pain points through competitive analysis and design thinking methods. Facilitated interviews, a survey and a focus group, using low-fidelity prototypes that improved usability issues by 80% in mid-fidelity prototypes through user testing, task flow optimization and feedback-based iterative design. Established SynchNeuro’s design goals that align with business needs, delivering a comprehensive UX strategy, by seamlessly collaborating with 6 cross-functional teams.

Research Assistant at Luddy School of Informatics, Computing, And Engineering

Conducted studies at the UX Pedagogy and Practice Lab on ‘ Knowledge Complexity in UX Practice’ that informed interplay of design & legality in the workplace, by categorizing epistemologies, coding 128 forms on Dovetail and a literature review. Contributed to the ‘Anti-Heroes’ paper for ACM Designing Interactive Systems ’24 and arXiv, which generated novel ethical frameworks for responsible design, through playtesting sessions.

Associate Instructor at Luddy School of Informatics, Computing, And Engineering

Mentored 150+ students alongside faculty to execute over 20 projects, leveraging quantitative and qualitative methods by teaching tools, techniques, and guiding the development of product roadmaps.

Architect at Mandviwala Qutub and Associates

Led the design and iteration of 15+ residential, commercial, landscape and urban design projects, reducing timelines by 20% by facilitating coordination between private and government stakeholders. Achieved Category Winner at the LOOP Design Awards ’23 and Honorable Mention in the International Architecture Awards '22, resulting in a featured article by Global Design News for outstanding architectural contributions. Delivered exemplary performance by surpassing project goals and earned 'Star Performer' recognition among 94 employees for consistently high-quality output.

Architectural Intern at Rachana Sansad's AOA Design Cell

Implemented an urban design project with the Municipal Corporation in India, to rejuvenate 34 lake precincts across 13 districts, increasing engagement of 1.3 billion inhabitants, influenced by contextual studies and data-driven design decisions.

MOVE Fellow - Design Expert at Handshake

Evaluated and optimized large-scale generative model outputs across 12 modalities for usability and alignment; produced advanced prompt frameworks mirroring user goals and behaviors; strengthened model empathy and decision logic; delivered UX assessments and interface refinement feedback; managed 120+ daily production inputs within 26k+ task deployment cycles using Feather and Multimango.

Senior Consultant at Heartland Community Network

Designed a cohesive WCAG-compliant web experience to showcase Tableau dashboards spanning 11 Indiana counties; improved development efficiency by ~30% by standardizing interaction patterns, layout rules, and UI components mapped to a Next.js + Tailwind CSS (Preline) design system.

Product Designer at NitroLens AI

Developed the MVP for a B2B SaaS conversational AI platform to deliver enterprise business strategy through multi-agent workflows; owned end-to-end design for 2 core use cases and validated product-market fit via a targeted data-driven landing page campaign that generated 1.5K+ impressions.

Product Design Intern at SynchNeuro

Spearheaded the design of a B2C AI-integrated metabolic health application for pre-diabetic patients; produced a pilot version with 5 key product features; addressed usability issues via competitive analysis, design thinking, and user testing, improving usability in mid-fidelity prototypes by 80%; collaborated with 6 cross-functional teams to align UX goals with business needs.

Research Assistant at Luddy School of Informatics, Computing, And Engineering

Conducted studies at the UX Pedagogy and Practice Lab on Knowledge Complexity in UX Practice; categorized epistemologies, coded 128 forms on Dovetail, and conducted a literature review; contributed to the ‘Anti-Heroes’ paper for ACM Designing Interactive Systems ’24 and arXiv, proposing novel ethical frameworks for responsible design through playtesting sessions.

Associate Instructor at Luddy School of Informatics, Computing, And Engineering

Mentored 150+ students alongside faculty to execute over 20 projects; leveraged quantitative and qualitative methods to teach tools and techniques, guiding the development of product roadmaps.