I am a digital learning designer and developer with a strong track record of building large-scale online courses for global brands, including Microsoft, Meta, Google, and Amazon on Coursera. I lead end-to-end instructional design, development, and quality assurance, with a focus on accuracy, usability, and learner engagement across globally distributed teams. I also collaborate on AI-enabled learning, video content creation, and blended training delivery, and I enjoy presenting and facilitating training through webinars, in-person, and blended modalities. I thrive in fast-paced environments, bringing a practical delivery mindset, and I combine strong learning theory with real-world application. I value stakeholder collaboration, maintaining shared design standards, and mentoring teams to deliver high-quality, consistent outcomes. I am comfortable working autonomously or leading teams and am committed to continuous learning and applying new technologies to improve learning experiences.…

Suzanna Laubscher

I am a digital learning designer and developer with a strong track record of building large-scale online courses for global brands, including Microsoft, Meta, Google, and Amazon on Coursera. I lead end-to-end instructional design, development, and quality assurance, with a focus on accuracy, usability, and learner engagement across globally distributed teams. I also collaborate on AI-enabled learning, video content creation, and blended training delivery, and I enjoy presenting and facilitating training through webinars, in-person, and blended modalities. I thrive in fast-paced environments, bringing a practical delivery mindset, and I combine strong learning theory with real-world application. I value stakeholder collaboration, maintaining shared design standards, and mentoring teams to deliver high-quality, consistent outcomes. I am comfortable working autonomously or leading teams and am committed to continuous learning and applying new technologies to improve learning experiences.…

Available to hire

I am a digital learning designer and developer with a strong track record of building large-scale online courses for global brands, including Microsoft, Meta, Google, and Amazon on Coursera. I lead end-to-end instructional design, development, and quality assurance, with a focus on accuracy, usability, and learner engagement across globally distributed teams. I also collaborate on AI-enabled learning, video content creation, and blended training delivery, and I enjoy presenting and facilitating training through webinars, in-person, and blended modalities.

I thrive in fast-paced environments, bringing a practical delivery mindset, and I combine strong learning theory with real-world application. I value stakeholder collaboration, maintaining shared design standards, and mentoring teams to deliver high-quality, consistent outcomes. I am comfortable working autonomously or leading teams and am committed to continuous learning and applying new technologies to improve learning experiences.

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Language

English
Fluent
Afrikaans
Advanced

Work Experience

Lead Instructional Designer at SureSkills
June 1, 2024 - November 17, 2025
Lead instructional designer for large-scale international projects (Coursera, Meta, Microsoft, Amazon, Google). Onboard instructional designers and SMEs, ensure alignment with project requirements, and oversee comprehensive content reviews (videos, readings, assessments) for internal QA and client approval; manage cross-functional teams.
Instructional Designer at SureSkills
May 31, 2023 - May 31, 2023
Contributed to instructional design and content development on large-scale international projects for Coursera, Meta, Microsoft, Amazon, and Google as part of globally distributed design teams.
Senior Multimedia Designer at North-West University (NWU) CTL
December 31, 2021 - December 31, 2021
Designed and facilitated e-learning, multimedia resources, and CPD training for academic staff; developed video tutorials, supported digital teaching adoption, and contributed to LMS platform enablement.
E-Learning Developer at North-West University (NWU) CTL
September 30, 2018 - September 30, 2018
Designed and facilitated e-learning, multimedia resources, and CPD training for academic staff; developed video tutorials, supported digital teaching adoption, and contributed to LMS platform enablement.
Graphic Designer at Freelance
December 31, 2021 - December 31, 2021
Delivered creative design solutions across websites, marketing campaigns, brand collateral, and publications for clients, including Briza Publications.
Conceptualiser at Carpe Diem Media
July 31, 2012 - July 31, 2012
Focused on content conceptualisation and campaign ideation in a small media production environment, including Finesse magazine.
Graphic Designer at Christian Art | CUM Books
February 28, 2011 - February 28, 2011
Produced digital and print design materials for publishing and retail use.
Graphic Designer at North-West University (NWU) - Creative Intelligence Lab
March 31, 2010 - March 31, 2010
Designed academic and promotional content for university communications.
Lead Instructional Designer at SureSkills
January 6, 2024 - November 17, 2025
Lead instructional design and content development on large-scale international projects for clients including Coursera, Meta, Microsoft, Amazon, and Google, collaborating with globally distributed design teams.
Senior Multimedia Designer at North-West University (NWU), CTL
December 31, 2021 - December 31, 2021
Designed and facilitated e-learning, multimedia resources, and CPD training for academic staff; developed video tutorials, supported digital teaching adoption, and contributed to LMS enablement.
E-Learning Developer at North-West University (NWU), CTL
September 30, 2018 - September 30, 2018
Designed and facilitated e-learning, multimedia resources, and CPD training for academic staff; developed video tutorials, supported digital teaching adoption, and contributed to LMS enablement.
Graphic Designer at North-West University (NWU) Creative Intelligence Lab
March 31, 2010 - March 31, 2010
Designed academic and promotional content for university communications.
Graphic Designer at The Jupiter Drawing Room
March 31, 2009 - March 31, 2009
Designed academic and promotional content for leading industrial, banking, and retail brands, including Sasol, Absa, Edgars, and Jet.
Lead Instructional Designer at SureSkills – learning partner
January 1, 2022 - Present
Lead Instructional Designer for global brands; onboard instructional designers and SMEs; coordinate content development for large-scale international projects on Coursera with clients including Microsoft, Meta, Google and Amazon; drove improved communication, knowledge sharing, standardisation and cross-team collaboration to raise quality and consistency.
Senior Multimedia Designer at North West University (NWU) – South Africa
January 1, 2015 - January 1, 2021
E-Learning Developer designing and facilitating e-learning, multimedia resources, and CPD for academic staff; developed video tutorials; supported digital teaching adoption; built and maintained the NWU Teaching and Learning Contingency Support site in Drupal; collaborated with stakeholders to source content and ensure messaging aligned with learner needs.
Graphic Designer at Various (including freelance) – South Africa
January 1, 2009 - January 1, 2021
Developed digital and print design material for websites, marketing campaigns, brand collateral, and publications for universities, banks, and retail brands; managed multiple projects and ensured alignment with client messaging and branding.
Senior Multimedia Designer at North West University – South Africa
January 1, 2015 - January 1, 2021
Designed and facilitated e-learning, multimedia resources, and Continuing Professional Development training for academic staff. Developed video tutorials, supported digital teaching adoption, and contributed to LMS enablement. Converted learning resources online and incorporated videos during the pandemic to ensure learning goals were achieved. Built and maintained the Teaching and Learning Contingency Support website in Drupal and led collaborative content optimization.
E-Learning Developer at North West University – South Africa
January 1, 2015 - January 1, 2021
Designed and delivered e-learning resources, multimedia content, and CPD training; supported digital teaching adoption and online delivery pivots.
Graphic Designer at Freelance / Various, South Africa
January 1, 2009 - January 1, 2021
Developed digital and print design materials for websites, marketing campaigns, brand collateral, and publications for universities, industrial, banking, and retail brands.

Education

Master of Education in Learning Design and Technology: Instructional Design and Development (Cum Laude) at University of Georgia (USA)
January 11, 2030 - January 1, 2021
Bachelor of Communication Studies majoring in Graphic Design at North-West University
January 11, 2030 - January 1, 2009
Master of Education in Learning Design and Technology at University of Georgia
January 11, 2030 - January 1, 2021
Bachelor of Communication Studies, majoring in Graphic Design at North-West University
January 11, 2030 - January 1, 2009
Master of Education in Learning Design and Technology: Instructional Design and Development (Cum Laude) at University of Georgia
January 11, 2030 - January 1, 2021
Bachelor of Communication Studies majoring in Graphic Design at North-West University
January 11, 2030 - January 1, 2009
Additional undergraduate major in Psychology at North-West University
January 11, 2030 - January 1, 2016
Strategic Implementation of ICT Integration in Education at University of the Witwatersrand
January 11, 2030 - January 1, 2019
Teaching with Technology at University of the Witwatersrand
January 11, 2030 - January 1, 2019
Instructional Design at University of the Witwatersrand
January 11, 2030 - January 1, 2018
User Experience Design at University of Cape Town
January 11, 2030 - January 1, 2018
Master of Education in Learning Design and Technology: Instructional Design and Development (Cum Laude) at University of Georgia, USA
January 1, 2021 - January 1, 2021
Bachelor of Communication Studies majoring in Graphic Design at North-West University, South Africa
January 1, 2009 - January 1, 2009
Additional undergraduate major in Psychology at North-West University, South Africa
January 1, 2016 - January 1, 2016
Strategic Implementation of ICT Integration in Education at University of the Witwatersrand, South Africa
January 1, 2019 - January 1, 2019
Teaching with Technology at University of the Witwatersrand, South Africa
January 1, 2019 - January 1, 2019
Instructional Design at University of the Witwatersrand, South Africa
January 1, 2018 - January 1, 2018
User Experience Design at University of Cape Town, South Africa
January 1, 2018 - January 1, 2018

Qualifications

Master of Education in Learning Design and Technology (Cum Laude) — Instructional Design and Development
January 11, 2030 - January 1, 2021
Bachelor of Communication Studies, majoring in Graphic Design
January 11, 2030 - January 1, 2009
Strategic Implementation of ICT Integration in Education
January 11, 2030 - January 1, 2019
Teaching with Technology
January 11, 2030 - January 1, 2019
Instructional Design
January 11, 2030 - January 1, 2018
User Experience Design
January 11, 2030 - January 1, 2018

Industry Experience

Education, Media & Entertainment, Software & Internet, Professional Services, Other, Government