Sales Ambassador & Key Holder · LUSH CosmeticsOct 2010 – May 2015 · 4 yrs 8 mos
Helped customers discover products that matched their needs and values—educating them about ingredients, sustainability, and self-care. I created memorable experiences through personalized gift recommendations and live product demos, from hand massages to skincare treatments. During the busy holiday season, I took on management responsibilities, hiring and training 20 new team members. I also oversaw inventory management, merchandising, and daily operations, ensuring smooth store performance and exceptional customer satisfaction.