I'm someone who genuinely enjoys helping people and creating positive experiences. Over time, I’ve built a mix of skills in customer support, social media marketing, and sales, which lets me understand customers from all angles. I communicate clearly, stay patient under pressure, and always try to turn problems into smooth solutions. I love creating content that connects, talking to customers that makes them feel heard, and spotting moments where the right suggestion can lead to a successful sale. My goal is simple: make customers happy, represent the brand with honesty, and help the business grow in the process. Education Social Media Marketing Executive Manage the company's social media platforms by creating posts, stories, and campaigns that increased audience engagement Responded to comments, messages, and customer inquiries across social channels to maintain a positive brand image. Social media & Customer Support Consulting firm Providing customers service and support Managed and resolved complaints efficiently while maintaining a positive relationship with customers, contributing to improved customer retention. Maintained detailed records of customer interactions, providing insights for process improvement and service optimization. Worked with the Social Media team and created high quality content AJWARAJW AR

tajwar

I'm someone who genuinely enjoys helping people and creating positive experiences. Over time, I’ve built a mix of skills in customer support, social media marketing, and sales, which lets me understand customers from all angles. I communicate clearly, stay patient under pressure, and always try to turn problems into smooth solutions. I love creating content that connects, talking to customers that makes them feel heard, and spotting moments where the right suggestion can lead to a successful sale. My goal is simple: make customers happy, represent the brand with honesty, and help the business grow in the process. Education Social Media Marketing Executive Manage the company's social media platforms by creating posts, stories, and campaigns that increased audience engagement Responded to comments, messages, and customer inquiries across social channels to maintain a positive brand image. Social media & Customer Support Consulting firm Providing customers service and support Managed and resolved complaints efficiently while maintaining a positive relationship with customers, contributing to improved customer retention. Maintained detailed records of customer interactions, providing insights for process improvement and service optimization. Worked with the Social Media team and created high quality content AJWARAJW AR

Available to hire

I’m someone who genuinely enjoys helping people and creating positive experiences. Over time, I’ve built a mix of skills in customer support, social media marketing, and sales, which lets me understand customers from all angles. I communicate clearly, stay patient under pressure, and always try to turn problems into smooth solutions. I love creating content that connects, talking to customers that makes them feel heard, and spotting moments where the right suggestion can lead to a successful sale. My goal is simple: make customers happy, represent the brand with honesty, and help the business grow in the process. Education Social Media Marketing Executive Manage the company’s social media platforms by creating posts, stories, and campaigns that increased audience engagement Responded to comments, messages, and customer inquiries across social channels to maintain a positive brand image. Social media & Customer Support Consulting firm Providing customers service and support Managed and resolved complaints efficiently while maintaining a positive relationship with customers, contributing to improved customer retention. Maintained detailed records of customer interactions, providing insights for process improvement and service optimization. Worked with the Social Media team and created high quality content AJWARAJW AR

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Language

English
Advanced

Work Experience

Marketing Analytics / Web Programming at NY Technologies
January 1, 2023 - January 1, 2025
Handled marketing analytics, web programming, email marketing, and content creation to support marketing campaigns and client outreach.
Marketing Analytics / Content & Social Media Consulting at Tribe Consulting
January 1, 2024 - January 1, 2025
Provided expertise in marketing analytics, social media marketing, and content creation; managed audience engagement and campaign optimization.

Education

Bachelor of Business Administration at Bahria University Karachi Campus
January 1, 2023 - January 1, 2026
Intermediate at Government College for Women
January 1, 2021 - January 1, 2022
Matriculation at The Educators
January 1, 2007 - January 1, 2020

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Media & Entertainment, Professional Services, Software & Internet, Other