Legal Reviews Analyst at Cognizant, Lisboa

Analyzing legal review requests to ensure compliance with decisions, proactively identifying and mitigating recurring legal issues, and maintaining positive relationships with other departments. Ensuring proper use of CRM data and processes.

Customer Advisor for GoPro cameras at Site Lisboa

Managing inbound requests from customers, providing technical support for GoPro cameras, handling orders, and offering tailored product recommendations.

Freelancer / Personal Projects at Personal Projects

Entertainment and Media projects, including content creation and coordination of small-scale productions.

Sales Associate at Fujitsu, Lisboa

Managing a German-speaking region’s customers, maintaining communication between clients and regional sales manager, and handling orders.

Service Analyst at Wipro Romania, Bucharest

Customer service analytics and support for Harman accounts; handling customer inquiries and incident management.

Service Analyst for X-ray equipment at Carestream Health Romania, Bucharest

Receiving and routing customer calls, documenting and supporting service contracts; ensuring clear communications among customers, engineers, and incident management teams.

Content Writer (Cinema Programs) at Tel-A-Vision GmbH, Mainz

Content writing for cinema programs and related materials.