Available to hire
I have over 10+ years of experience in Information Technology with specialization in Project Management, Business Analysis, development and software quality assurance. I have hands on experience and expertise working in every phase of the lifecycle including initialization , planning ,execution, monitoring and closure.
In my previous roles, I’ve functioned as a Project Coordinator by managing cross-functional initiatives, tracking deliverables, and ensuring alignment between stakeholders and leadership. I monitored progress, followed up on action items, and maintained project plans in tools like Asana and similar platforms. I regularly translated discussions into structured tasks with clear deadlines and priorities. I also identified bottlenecks early and escalated risks to keep projects on track and moving forward.
Work Experience
Project Coordinator at HCL Canada
October 1, 2025 - December 31, 2025Schedule and prioritize project resources, manage procurement lifecycle (PRs/POs), obtain quotes, and track key deliverables. Coordinate with IT Infrastructure, Data Center Ops, Cloud, Network, Finance, Legal, and Project Management. Raise and track tickets in Microsoft ticketing tool and Azure DevOps; ensure asset management for incoming equipment; support lifecycle management including renewals and EOL/EOS replacements.
Sr. Business Analyst | Project Coordinator at The Pro Society
April 1, 2025 - October 31, 2025Bridge business needs and technology solutions for a re-engineering SaaS Govtech project. Manage ETL processes and ensure data alignment/export to the new portal. Handle API integration, UI/UX requirements, and data dictionary. Onboard clients, translate requirements into functional/nonfunctional specs and process flows; provide training, reporting, deployment, and ongoing client support. Lead workshops, create user stories with acceptance criteria, and support release planning and UAT.
Project Coordinator | Sr. Business Analyst at Digimantra Labs
October 1, 2024 - April 30, 2025Worked on EarthLink SaaS internet provider project across location- and plan-based modules; maintained CMS, Payment, and Live Agent API modules; collaborated with US clients; designed prototypes/wireframes; conducted post-release training; tracked progress and suggested improvements; translated requirements with the development team; managed backlog and release planning; participated in GAP analysis and prototyping sessions.
Sales Associate at Glentel Inc.
December 1, 2021 - July 31, 2022Solved customer challenges by offering relevant products, provided high levels of customer service, achieved sales goals, educated clients on promotions, resolved complaints, and built lasting customer relationships in a telecom environment.
Business Analyst | Project Coordinator (Delivery Lead) at Digimantra Labs
February 1, 2018 - August 31, 2021Worked on ADDA247 SaaS platform (India) including Government job exam portals; re-engineered Student/Professor Portals, Payment Module; supported PMs through project lifecycle; tracked progress, managed budgets, and ensured alignment with business objectives; authored BRD/RFI/RFP and Functional Specifications; created and managed user stories; provided post-production support and guidance as Scrum Master.
Team Lead Frontend at Digimantra Labs
February 1, 2016 - February 28, 2018Led frontend team, steered feature development and code quality; ensured performance optimization; worked with HTML5, CSS, jQuery, Bootstrap; experience with WordPress and Shopify; oversaw UI/UX considerations and end-to-end web development lifecycle.
Frontend Developer at Elite SmartCare Solutions
March 1, 2015 - February 29, 2016Developed cross-compatible frontend solutions; implemented quick-loading layouts; worked on frontend technologies including HTML, CSS, jQuery; experience with WordPress and Shopify; involved in requirement gathering for technical needs.
Project Coordinator at Solitaire Infosys
July 1, 2013 - February 28, 2015Supervised multiple projects from initiation to delivery; prepared client presentations; provided training on project deliverables; oversaw budget and resource planning; collaborated with QA to ensure a bug-free product; gathered and analyzed business needs and requirements.
Education
Bachelor of Information Technology at Ludhiana College of Engineering and Technology
January 1, 2010 - December 31, 2013Diploma in Information Technology at Satguru Ram Singh Polytechnic College
January 1, 2007 - December 31, 2010Qualifications
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