Hi there! I'm a multi-disciplinary professional with 12 years in customer service and 5 years in digital support, social media, and graphic design. I excel at streamlining workflows using AI tools and data-driven processes, and I love solving problems for telecom, e-commerce, and construction clients. I'm a proactive communicator who helps teams coordinate orders and sales, delivering outstanding customer experiences. I'm comfortable with AI-powered tools and adapting quickly to new platforms.…

TEEAH WASSIG

Hi there! I'm a multi-disciplinary professional with 12 years in customer service and 5 years in digital support, social media, and graphic design. I excel at streamlining workflows using AI tools and data-driven processes, and I love solving problems for telecom, e-commerce, and construction clients. I'm a proactive communicator who helps teams coordinate orders and sales, delivering outstanding customer experiences. I'm comfortable with AI-powered tools and adapting quickly to new platforms.…

Available to hire

Hi there! I’m a multi-disciplinary professional with 12 years in customer service and 5 years in digital support, social media, and graphic design. I excel at streamlining workflows using AI tools and data-driven processes, and I love solving problems for telecom, e-commerce, and construction clients.

I’m a proactive communicator who helps teams coordinate orders and sales, delivering outstanding customer experiences. I’m comfortable with AI-powered tools and adapting quickly to new platforms.

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Skills

Experience Level

Language

English
Fluent

Work Experience

Client Care Operator at Gogo Technologies
October 1, 2022 - February 1, 2024
Provided client care operations; handled billing, sales, tech support, and voice & chat communications.
Content Moderator at Connectys
May 1, 2022 - October 1, 2023
Moderated user-generated content according to platform policies; supported social media and e-commerce client workflows.
Customer Service Representative at Connectys
September 1, 2020 - May 1, 2022
Responded to customer inquiries, processed returns and exchanges, handled refunds, and addressed customer concerns.
Customer Service Representative at VX Global Solutions
March 1, 2017 - August 1, 2020
Handled customer inquiries via phone, email, and chat; resolved issues and provided service across multiple channels to ensure satisfaction.
Market Research Interviewer at Survey Sampling International
January 1, 2013 - July 1, 2013
Conducted market research interviews, supported data collection, and contributed to market insights for consumer behavior studies.

Education

Bachelor of Science in Electronics and Communication Engineering at University of Mindanao
June 1, 2008 - June 1, 2013

Qualifications

Add your qualifications or awards here.

Industry Experience

Telecommunications, Software & Internet, Media & Entertainment, Professional Services, Computers & Electronics, Healthcare, Real Estate & Construction, Retail, Energy & Utilities, Consumer Goods, Transportation & Logistics, Travel & Hospitality

Skills

Experience Level