Hi there! I'm a multi-disciplinary professional with 12 years in customer service and 5 years in digital support, social media, and graphic design. I excel at streamlining workflows using AI tools and data-driven processes, and I love solving problems for telecom, e-commerce, and construction clients. I'm a proactive communicator who helps teams coordinate orders and sales, delivering outstanding customer experiences. I'm comfortable with AI-powered tools and adapting quickly to new platforms.…

TEEAH WASSIG

Hi there! I'm a multi-disciplinary professional with 12 years in customer service and 5 years in digital support, social media, and graphic design. I excel at streamlining workflows using AI tools and data-driven processes, and I love solving problems for telecom, e-commerce, and construction clients. I'm a proactive communicator who helps teams coordinate orders and sales, delivering outstanding customer experiences. I'm comfortable with AI-powered tools and adapting quickly to new platforms.…

Available to hire

Hi there! I’m a multi-disciplinary professional with 12 years in customer service and 5 years in digital support, social media, and graphic design. I excel at streamlining workflows using AI tools and data-driven processes, and I love solving problems for telecom, e-commerce, and construction clients.

I’m a proactive communicator who helps teams coordinate orders and sales, delivering outstanding customer experiences. I’m comfortable with AI-powered tools and adapting quickly to new platforms.

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Skills

Experience Level

Language

English
Fluent

Work Experience

Market Research Interviewer at Survey Sampling International
January 1, 2013 - July 1, 2013
Conducted market research interviews, supported data collection, and contributed to market insights for consumer behavior studies.
Customer Service Representative at VX Global Solutions
March 1, 2017 - August 1, 2020
Handled customer inquiries via phone, email, and chat; resolved issues and provided service across multiple channels to ensure satisfaction.
Customer Service Representative at Connectys
September 1, 2020 - May 1, 2022
Responded to customer inquiries, processed returns and exchanges, handled refunds, and addressed customer concerns.
Content Moderator at Connectys
May 1, 2022 - October 1, 2023
Moderated user-generated content according to platform policies; supported social media and e-commerce client workflows.
Client Care Operator at Gogo Technologies
October 1, 2022 - February 1, 2024
Provided client care operations; handled billing, sales, tech support, and voice & chat communications.

Education

Bachelor of Science in Electronics and Communication Engineering at University of Mindanao
June 1, 2008 - June 1, 2013

Qualifications

Add your qualifications or awards here.

Industry Experience

Telecommunications, Software & Internet, Media & Entertainment, Professional Services, Computers & Electronics, Healthcare, Real Estate & Construction, Retail, Energy & Utilities, Consumer Goods, Transportation & Logistics, Travel & Hospitality

Skills

Experience Level