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I am a Product Designer with experience across B2C and B2B products, including mobile apps, web apps, websites, SaaS platforms, and dashboards. I focus on understanding the business, users, and the overall context to identify real needs and craft solutions that align with them. Empathy is at the core of my approach. My creativity, critical thinking, and data-driven mindset guide me to deliver end-to-end design processes that solve real user problems and drive measurable business impact.…I am a Product Designer with experience across B2C and B2B products, including mobile apps, web apps, websites, SaaS platforms, and dashboards. I focus on understanding the business, users, and the overall context to identify real needs and craft solutions that align with them. Empathy is at the core of my approach. My creativity, critical thinking, and data-driven mindset guide me to deliver end-to-end design processes that solve real user problems and drive measurable business impact.

Theresa T. B Swaraswati

Product Designer, UI Designer, UX Designer, +1

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I am a Product Designer with experience across B2C and B2B products, including mobile apps, web apps, websites, SaaS platforms, and dashboards. I focus on understanding the business, users, and the overall context to identify real needs and craft solutions that align with them. Empathy is at the core of my approach. My creativity, critical thinking, and data-driven mindset guide me to deliver end-to-end design processes that solve real user problems and drive measurable business impact.…I am a Product Designer with experience across B2C and B2B products, including mobile apps, web apps, websites, SaaS platforms, and dashboards. I focus on understanding the business, users, and the overall context to identify real needs and craft solutions that align with them. Empathy is at the core of my approach. My creativity, critical thinking, and data-driven mindset guide me to deliver end-to-end design processes that solve real user problems and drive measurable business impact.

Available to hire

I am a Product Designer with experience across B2C and B2B products, including mobile apps, web apps, websites, SaaS platforms, and dashboards. I focus on understanding the business, users, and the overall context to identify real needs and craft solutions that align with them.

Empathy is at the core of my approach. My creativity, critical thinking, and data-driven mindset guide me to deliver end-to-end design processes that solve real user problems and drive measurable business impact.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Work Experience

Product Designer at PT Global Urban Essential

March 1, 2023 - November 9, 2025

Designed Sales Force mobile app for sales representatives with AI-powered visit planning that increased effective visits and sales by 23%. Built CRM platform with AI agent and targeted campaign features, boosting responsiveness by 99% and increasing campaign conversions by 18%. Created AI-powered assistant for doctors to suggest medications based on diagnosis and brand priority, increasing prioritized prescriptions by 47%. Designed dashboards for managerial insights and strategic planning. Built a healthcare booking platform connecting users with preferred services and clinics, unlocking a new revenue stream contributing 26% of company income. Implemented prescription redemption flow, increasing redemption rate by 23%. Designed digital screening feature and SaaS interface, enabling faster processing and attracting more brand partnerships through trackable data access.

Product Designer at Lemonilo

February 1, 2023 - February 1, 2023

Designed Sales Force app for stock input and performance tracking to help sales leaders optimize strategy based on outlet-level data. Built chatbot flow to assist CS in handling repetitive queries, improving responsiveness by 99% and satisfaction by 8%. Created NPS survey configuration and entry points, helping marketing gather user feedback and increasing fulfillment by 16%.

Contract Product Designer at Dipay

December 1, 2021 - December 1, 2021

Contributed as a Product Designer for Fintech projects, delivering UI/UX work across Dipay web and mobile products, including the Dipay Digital Wallet, Dipay Website, and Dipay Merchant solutions.

Intern UI/UX Designer at Startup Commons Global (Digiole) Edu-Tech

April 1, 2021 - April 1, 2021

Supported UX research and UI design for an EdTech platform, assisting with user flows, wireframes, and visual design during an internship.

Product Designer at PT Global Urban Essensial

March 1, 2023 - Present

As a Full Time Product Designer in Health Tech, I designed and shipped multiple healthcare-focused products, including a Sales Force app with AI-powered visit planning to optimize field activities and increase effective visits, a CRM platform with AI-assisted features and targeted campaigns to boost responsiveness and conversion, an AI assistant for doctors to suggest medications based on diagnosis and brand priority, and dashboards for managerial insights. I also contributed to a healthcare booking platform connecting users with preferred services and clinics, a prescription redemption flow to improve redemption rates, and a data-access driven SaaS interface for partnerships.

Product Designer at Lemonilo

December 1, 2021 - February 28, 2023

Designed Sales Force app for stock input and performance tracking; built chatbot flow to assist CS in handling repetitive queries, improving responsiveness and CSAT; created NPS survey configuration and entry points to aid marketing in gathering user feedback and improving fulfillment.

UI/UX Designer Intern at Dipay

May 1, 2021 - December 1, 2021

Contributed UI/UX design work during internship, supporting product initiatives in fintech space and helping refine user flows, visuals, and interaction patterns.

UI/UX Designer Intern at Startup Commons Global (Digiole) - Edu-Tech

January 1, 2021 - April 1, 2021

Supported design efforts for educational technology products, contributing to user research, interface design, and prototype testing.