I'm a Game Designer from rural New South Wales, Australia. I recently graduated from AIE(Academy of Interactive Entertainment), receiving the Most Outstanding Designer award. I enjoy leading teams towards producing great quality work, while maintaining open lines of communication across all streams.

Tessa Cole

I'm a Game Designer from rural New South Wales, Australia. I recently graduated from AIE(Academy of Interactive Entertainment), receiving the Most Outstanding Designer award. I enjoy leading teams towards producing great quality work, while maintaining open lines of communication across all streams.

Available to hire

I’m a Game Designer from rural New South Wales, Australia.

I recently graduated from AIE(Academy of Interactive Entertainment), receiving the Most Outstanding Designer award.

I enjoy leading teams towards producing great quality work, while maintaining open lines of communication across all streams.

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Language

English
Fluent

Work Experience

Customer Service Representative at Australia Post
November 1, 2021 - July 31, 2023
Admin duties; answering inbound calls, making outbound calls, emailing customers, responding to complaints and feedback; answering live chat and portal inquiries; managing cases through Salesforce; problem solving and conflict resolution with speed and efficiency while maintaining compassion and care, ensuring that customers feel heard and valued.
Venue Manager, Social Media and Content Manager at Bartonica
September 1, 2019 - November 30, 2021
Drinks service, food service, customer service; organizing bookings and functions; balancing cash drawers and banking; general service of arcade and pinball machines while on shift and coordinating machine maintenance; stock take; managing social media platforms, designing posts, advertising promos, responding to direct messages, emails and phone calls.
Venue Manager at Hotel Coronation
September 1, 2011 - June 30, 2019
Drinks service, food service, customer service, gaming attendant, bottle shop attendant; balancing cash drawers, poker machine clearance, counting large sums of money, data entry and banking; training staff; cellular duties, changing keys, changing gas cylinders, accepting deliveries and stock take.
Bartender at Tempo Hotel
February 1, 2007 - January 31, 2009
Bar service; bartender duties.
Bartender at City Hotel
January 1, 2009 - October 31, 2010
Bar service; customer service.

Education

Game Design and Production at Academy of Interactive Entertainment (AIE)
January 1, 2024 - December 31, 2025
Introduction to Game Programming (Short Course) at Academy of Interactive Entertainment (AIE)
May 1, 2025 - June 1, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Gaming, Media & Entertainment, Software & Internet