Tech-Savvy Storyteller & Content Creator I turn ideas into engaging social media content and effective marketing campaigns. From directing photoshoots and creating trending Reels for campus clubs to writing compelling copy, I love connecting with audiences authentically. With a background in Information Systems, I bring a unique, analytical edge to creative projects, ensuring content is not just beautiful, but also strategic and results-driven.

Thahmina Begum

Tech-Savvy Storyteller & Content Creator I turn ideas into engaging social media content and effective marketing campaigns. From directing photoshoots and creating trending Reels for campus clubs to writing compelling copy, I love connecting with audiences authentically. With a background in Information Systems, I bring a unique, analytical edge to creative projects, ensuring content is not just beautiful, but also strategic and results-driven.

Available to hire

Tech-Savvy Storyteller & Content Creator

I turn ideas into engaging social media content and effective marketing campaigns. From directing photoshoots and creating trending Reels for campus clubs to writing compelling copy, I love connecting with audiences authentically. With a background in Information Systems, I bring a unique, analytical edge to creative projects, ensuring content is not just beautiful, but also strategic and results-driven.

See more

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more

Work Experience

Call Centre Representative at UOB
July 1, 2023 - October 2, 2025
Resolved an average of 50+ customer inquiries daily regarding credit cards and banking services; built positive customer relationships; assisted with fraud hotline to combat unauthorised transactions; honed communication and data integrity skills.
Call Centre Representative at UOB
July 31, 2023 - October 2, 2025
Resolved an average of 50+ daily inquiries related to credit cards and banking services, delivering clear, friendly assistance and building strong customer relationships. Developed a solid understanding of banking products (credit cards, fraud protection) and customer pain points, informing service improvements. Assisted with the fraud hotline to investigate unauthorized transactions, demonstrating diligence in data integrity and compliance.

Education

Bachelor of Information Systems with second major in Global Asia at Singapore Management University
August 1, 2023 - October 2, 2025
A Levels at Nanyang Junior College
February 1, 2021 - December 1, 2022
O Levels at Commonwealth Secondary School
January 1, 2017 - December 1, 2020
Bachelor of Information Systems at Singapore Management University
August 1, 2023 - October 2, 2025
A Levels at Nanyang Junior College
February 1, 2021 - December 1, 2022
O Levels at Commonwealth Secondary School
January 1, 2017 - December 1, 2020

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Education, Media & Entertainment, Non-Profit Organization, Professional Services, Travel & Hospitality, Financial Services

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more