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I'm a Software Engineer with solid experience in technical support, software development, and customer success, along with some practical experience in Pre-Sales. I hold a Bachelor's in Systems Analysis and a Master's focused on Blockchain Technology, giving me a strong foundation in smart contracts, distributed systems, and Web3. I enjoy managing technical projects, coordinating security audits, and bridging communication between clients and tech teams. My goal is always to help clients succeed by identifying opportunities to improve solutions and build lasting relationships. My interests are Blockchain, Web3, and AI projects. Fluent in English, Spanish, and Portuguese.…I'm a Software Engineer with solid experience in technical support, software development, and customer success, along with some practical experience in Pre-Sales. I hold a Bachelor's in Systems Analysis and a Master's focused on Blockchain Technology, giving me a strong foundation in smart contracts, distributed systems, and Web3. I enjoy managing technical projects, coordinating security audits, and bridging communication between clients and tech teams. My goal is always to help clients succeed by identifying opportunities to improve solutions and build lasting relationships. My interests are Blockchain, Web3, and AI projects. Fluent in English, Spanish, and Portuguese.

Bruno Gabriel

Back-End Developer, Full Stack Developer, Web Developer, +2

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I'm a Software Engineer with solid experience in technical support, software development, and customer success, along with some practical experience in Pre-Sales. I hold a Bachelor's in Systems Analysis and a Master's focused on Blockchain Technology, giving me a strong foundation in smart contracts, distributed systems, and Web3. I enjoy managing technical projects, coordinating security audits, and bridging communication between clients and tech teams. My goal is always to help clients succeed by identifying opportunities to improve solutions and build lasting relationships. My interests are Blockchain, Web3, and AI projects. Fluent in English, Spanish, and Portuguese.…I'm a Software Engineer with solid experience in technical support, software development, and customer success, along with some practical experience in Pre-Sales. I hold a Bachelor's in Systems Analysis and a Master's focused on Blockchain Technology, giving me a strong foundation in smart contracts, distributed systems, and Web3. I enjoy managing technical projects, coordinating security audits, and bridging communication between clients and tech teams. My goal is always to help clients succeed by identifying opportunities to improve solutions and build lasting relationships. My interests are Blockchain, Web3, and AI projects. Fluent in English, Spanish, and Portuguese.

Available to hire

I’m a Software Engineer with solid experience in technical support, software development, and customer success, along with some practical experience in Pre-Sales. I hold a Bachelor’s in Systems Analysis and a Master’s focused on Blockchain Technology, giving me a strong foundation in smart contracts, distributed systems, and Web3. I enjoy managing technical projects, coordinating security audits, and bridging communication between clients and tech teams. My goal is always to help clients succeed by identifying opportunities to improve solutions and build lasting relationships.

My interests are Blockchain, Web3, and AI projects.

Fluent in English, Spanish, and Portuguese.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Advanced

Spanish; Castilian

Advanced

Portuguese

Advanced

Work Experience

LIVE OPS & SUPPORT ENGINEER at GAME7

June 30, 2025 - October 26, 2025

Designed and maintained APIs for gaming partners using React, TypeScript, and Python; worked on zkSync-based gasless NFT mints; monitored real-time infra with Kubernetes; led incident response coordination across engineering and product; developed automation scripts and custom monitoring tools.

SUPPORT ENGINEER at QDRANT - OPEN SOURCE VECTOR DATABASE

November 30, 2024 - October 26, 2025

Built and formalized escalation processes; mentored CREs, defined SLAs, and developed internal knowledge base articles; triaged complex performance and API issues; reproduced incidents in Kubernetes clusters and collaborated with engineering to deliver patches; drove runtime security reviews and integrated Falco-based monitoring for early anomaly detection.

BACKEND ENGINEER AND SUPPORT at BILLETERO.XYZ

December 31, 2024 - October 26, 2025

Led global technical support for high-touch enterprise accounts; automated API health checks and incident alerts in Kubernetes, reducing P1 incidents by 25% and sustaining 99.9% uptime; documented and maintained a centralized knowledge base of troubleshooting guides and runbooks; monitored live operations using Kubernetes for container orchestration.

TECH SUPPORT COORDINATOR at TOQIO

December 31, 2024 - October 26, 2025

Built backend tools and automations for fintech clients using Python, Java (SpringBoot), and Rust; worked directly with banking providers and compliance teams, supporting onboarding and financial integrations; built on top of MODULR’s platform to deliver embedded finance solutions for clients.

SOLUTIONS ENGINEER at UNIVERSALPAY

December 31, 2021 - October 26, 2025

Helped optimize cloud setups (AWS, Azure) and integrate services; played a key role in onboarding and integration of enterprise clients (fintech); developed customized software using Ruby on Rails, Rust, JavaScript, and React; migrated clients to 3DS systems and strengthened the support team’s knowledge base.

CUSTOMER SUCCESS AND PRE-SALES ENGINEER at IP-LABEL

December 31, 2020 - October 26, 2025

Specialized in optimizing end-user computing (EUC) by developing and maintaining performance-driven web applications using React, TypeScript, and Python; managed MongoDB databases; conducted performance audits and user metric analysis; implemented tools to measure real-time user experience and incident response; contributed to customer growth and satisfaction.

SOFTWARE AND PRODUCT ENGINEER at INDRA

December 31, 2018 - October 26, 2025

Integrated communication systems for air traffic control; designed and implemented radio systems for improved communication; maintained network hardware, Linux environments, and applications; enhanced air traffic safety and reliability.