I'm Shiva Bhusal, a Ruby & Rails expert with over a decade of experience building scalable web applications. I specialize in backend systems, performance tuning, and delivering robust Rails-based solutions. I've contributed to large codebases, mentored juniors, and led infrastructure upgrades that improved reliability and speed. I'm currently a Senior Backend Engineer at Ticketsolve Ltd (remote), where I added 90+ features, fixed long-standing issues, and upgraded Rails from 5 to 8, which boosted performance by about 25%. In previous roles I designed an email processing engine, supported weekend on-call, and guided offshore teams to deliver high-quality software.

Shiva Bhusal

I'm Shiva Bhusal, a Ruby & Rails expert with over a decade of experience building scalable web applications. I specialize in backend systems, performance tuning, and delivering robust Rails-based solutions. I've contributed to large codebases, mentored juniors, and led infrastructure upgrades that improved reliability and speed. I'm currently a Senior Backend Engineer at Ticketsolve Ltd (remote), where I added 90+ features, fixed long-standing issues, and upgraded Rails from 5 to 8, which boosted performance by about 25%. In previous roles I designed an email processing engine, supported weekend on-call, and guided offshore teams to deliver high-quality software.

Available to hire

I’m Shiva Bhusal, a Ruby & Rails expert with over a decade of experience building scalable web applications. I specialize in backend systems, performance tuning, and delivering robust Rails-based solutions. I’ve contributed to large codebases, mentored juniors, and led infrastructure upgrades that improved reliability and speed.

I’m currently a Senior Backend Engineer at Ticketsolve Ltd (remote), where I added 90+ features, fixed long-standing issues, and upgraded Rails from 5 to 8, which boosted performance by about 25%. In previous roles I designed an email processing engine, supported weekend on-call, and guided offshore teams to deliver high-quality software.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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Work Experience

Senior Backend Engineer at Ticketsolve Ltd
November 1, 2022 - November 2, 2025
Senior Backend Engineer at Ticketsolve Ltd. Added 90+ features and fixed bugs in a 15-year-old codebase. Mentored 3 junior developers for 2 years. Managed and resolved 15+ weekly support tickets, improving customer satisfaction. Upgraded codebase from Rails 5 to Rails 8, improving application performance by 25%. Maintained production server infrastructure with Chef, Terraform & Capistrano.
Senior Software Engineer at ShowMojo LLC
November 1, 2022 - November 1, 2022
Senior Software Engineer. Designed and implemented incoming email processing engine in a 12-year-old codebase. Regularly on support duty during weekends. Added features to call-center dashboard. Built 2 mobile apps using React Native.
Software Engineer at Ideabreed Pvt. Ltd
March 1, 2020 - March 1, 2020
Software Engineer. Guided junior developers in implementing best practices in coding standards and code reviews, resulting in a 30% reduction in bugs and a 25% improvement in overall application performance. Maintained and added tests to legacy Rails apps. Managed offshore development team.
Software Engineer at Leapfrog Technology
October 1, 2015 - October 1, 2015
Software Engineer. Got promoted in just 3 months of service. Trained teammates and junior developers. Contributed to development of various webapps for several startups.
Senior Backend Engineer at Ticketsolve Ltd
November 1, 2022 - November 16, 2025
Remote role leading backend development for a 15-year-old Rails codebase. Added 90+ features and fixed critical bugs, mentored 3 junior developers for 2 years, and managed/resolved 15+ support tickets weekly to improve customer satisfaction. Upgraded codebase from Rails 5 to Rails 8, boosting application performance by 25%. Maintained production server infrastructure with Chef, Terraform & Capistrano.

Education

Bachelor's Degree in Electronics & Communication Engineering at Tribhuvan University, Kathmandu
January 1, 2009 - January 1, 2014
Bachelor of Electronics & Communication Engineering at Tribhuvan University
January 1, 2009 - January 1, 2014

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Professional Services