Available to hire
My name is Thomas Hernandez. I am French but also fluent in Spanish and English.
My main hobbies include music discovery, art, design, travel, and football.
I have over 10 years of experience building customer relations across ecommerce, SaaS, and more.
I am passionate about connecting with people and solving problems creatively.
I thrive in dynamic environments where I can leverage my skills to help others succeed.
Experience Level
Intermediate
Intermediate
Language
French
Fluent
Spanish; Castilian
Fluent
English
Fluent
Work Experience
Freelance at Freelance
January 1, 2024 - June 21, 2025Managed social media accounts, designed banners and ads, wrote and translated copies in English, French, and Spanish, and assisted with administrative and finance tasks.
Artist Agent at Eleonore Bernair
January 1, 2019 - December 31, 2024Represented an award-winning artist, known internationally for unique realistic seascapes on wide linen canvas, until her retirement.
Country Manager France at Nafulim
January 1, 2022 - December 31, 2024Managed ecological brand operations in France and Belgium including e-commerce, B2B and ad campaigns, logistics, customer service, and content creation.
CEO & Founder at Shopiendo
January 1, 2020 - December 31, 2022Designed, developed and founded an online marketplace focused on showcasing emerging sustainable brands through online flash sales.
Customer Acquisition & Event Manager at ALEA | SlotsMillion
January 1, 2016 - December 31, 2020Managed the player acquisition department and organized events with top partners across Europe for an international online casino.
Digital Marketing Manager at Vunee
January 1, 2014 - December 31, 2016Created apps for electronic music festivals and managed venues, facilitating the organization and promotion of festivals such as EMF and Brunch.
Customer Support & Digital Operations at Freelance
January 1, 2023 - PresentManaged customer inquiries and resolved issues via phone, chat, and email, ensuring high satisfaction rates.
Country Manager at Nudimo
January 1, 2020 - December 31, 2022Led a team to enhance brand presence in the market and developed strategies for increased sales and customer engagement.
Artist at Independent
January 1, 2019 - December 31, 2020Produced original music and collaborated with various artists, showcasing work at multiple venues.
Customer Acquisition & Event Manager at AIEA
January 1, 2016 - December 31, 2018Developed and executed marketing campaigns aimed at increasing customer base and managing events that drove community engagement.
Education
Bachelor at PAU Business School, FRANCE
January 1, 2012 - December 31, 2015Bachelor at Abertay University, UK
January 1, 2014 - December 31, 2014Bachelor at PAU Business School
January 1, 2012 - January 1, 2015Qualifications
Industry Experience
Media & Entertainment, Retail, Software & Internet, Travel & Hospitality
Experience Level
Intermediate
Intermediate
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