Hi, I'm Tori Martin, a marketing professional with nine years of experience spanning mortgage finance and fintech. I blend creative, technical, and strategic capabilities to manage CRM-driven campaigns, stakeholder communications, and end-to-end content—from concept and design to execution and optimization. I've partnered with sales leaders and operations to ensure messaging accuracy, regulatory alignment, and brand consistency across customer touchpoints. I design multi-asset materials, maintain CRM libraries, streamline processes, and lead campaigns that improve engagement and conversions, all while balancing stakeholder needs in regulated environments.

Tori Martin

Hi, I'm Tori Martin, a marketing professional with nine years of experience spanning mortgage finance and fintech. I blend creative, technical, and strategic capabilities to manage CRM-driven campaigns, stakeholder communications, and end-to-end content—from concept and design to execution and optimization. I've partnered with sales leaders and operations to ensure messaging accuracy, regulatory alignment, and brand consistency across customer touchpoints. I design multi-asset materials, maintain CRM libraries, streamline processes, and lead campaigns that improve engagement and conversions, all while balancing stakeholder needs in regulated environments.

Available to hire

Hi, I’m Tori Martin, a marketing professional with nine years of experience spanning mortgage finance and fintech. I blend creative, technical, and strategic capabilities to manage CRM-driven campaigns, stakeholder communications, and end-to-end content—from concept and design to execution and optimization.

I’ve partnered with sales leaders and operations to ensure messaging accuracy, regulatory alignment, and brand consistency across customer touchpoints. I design multi-asset materials, maintain CRM libraries, streamline processes, and lead campaigns that improve engagement and conversions, all while balancing stakeholder needs in regulated environments.

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Work Experience

Freelance Graphic Designer at Freelance
October 1, 2025 - Present
Deliver digital and web design solutions for a range of clients, including website updates, marketing assets, and brand content.
Marketing Manager at EMM Loans
June 1, 2025 - October 1, 2025
Supported a portfolio of mortgage and real estate finance stakeholders by developing compliant, customer-facing communications across digital and print channels; partnered with sales leaders and operations to ensure messaging accuracy, regulatory alignment, and consistent brand standards across customer touchpoints; managed CRM workflows in TotalExpert, including segmented campaigns, contact data integrity, and automated customer journeys to improve engagement and retention; identified opportunities to streamline marketing and communication processes within CRM systems; designed multi-asset materials for CRM to include mailers, flyers, brochures, emails, and social media; maintained the CRM asset library, including tagging structures, nesting, and UX.
Senior Graphic Designer at Business Connect
April 1, 2025 - June 1, 2025
Led customer-facing creative initiatives supporting product education, packaging, and digital commerce; developed conversion-focused Amazon storefronts and packaging assets, translating complex product details into clear, customer-friendly messaging; maintained strong attention to detail and accuracy while managing multiple deliverables with tight deadlines.
Creative Services Supervisor at Atlantic Bay Mortgage Group
November 1, 2016 - January 1, 2025
Oversaw a high-volume portfolio of internal and external stakeholders, providing marketing and communication support to corporate leadership and over 200 mortgage bankers; identified and implemented process improvements across creative workflows and CRM asset management, increasing efficiency and consistency; designed print and digital materials for sales and agent use to include social campaigns, mailers, flyers, billboards, and event/conference spaces; managed escalations, resolved complex stakeholder issues, and provided clear status updates through completion; created, designed, and executed email marketing campaigns, including HTML coding, template customization, and performance optimization to drive engagement and conversions; maintained the CRM asset library, to include tagging structures, nesting, and UX.

Education

Bachelor of Fine Arts (BFA), Graphic Design at Old Dominion University
January 1, 2012 - January 1, 2016

Qualifications

Add your qualifications or awards here.

Industry Experience

Financial Services, Professional Services, Media & Entertainment