Hi, I'm Trisha Bonnici. I am a highly accomplished professional with a strong background in recruitment, business development and administrative support within financial and regulatory environments. I have hands-on experience managing complex workflows, building client relationships, and driving organizational efficiency. Over the years I have led recruitment teams, supported compliance processes, and partnered with cross-functional stakeholders to deliver results under tight deadlines. I am committed to continuous professional development and delivering high-quality outcomes.

Trisha Bonnici

Hi, I'm Trisha Bonnici. I am a highly accomplished professional with a strong background in recruitment, business development and administrative support within financial and regulatory environments. I have hands-on experience managing complex workflows, building client relationships, and driving organizational efficiency. Over the years I have led recruitment teams, supported compliance processes, and partnered with cross-functional stakeholders to deliver results under tight deadlines. I am committed to continuous professional development and delivering high-quality outcomes.

Available to hire

Hi, I’m Trisha Bonnici. I am a highly accomplished professional with a strong background in recruitment, business development and administrative support within financial and regulatory environments. I have hands-on experience managing complex workflows, building client relationships, and driving organizational efficiency.

Over the years I have led recruitment teams, supported compliance processes, and partnered with cross-functional stakeholders to deliver results under tight deadlines. I am committed to continuous professional development and delivering high-quality outcomes.

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Language

English
Fluent
Maltese
Advanced

Work Experience

Administration Officer at Apex Business Services Ltd
June 1, 2024 - Present
Manage approximately 350-400 Micro Invest applications yearly for self-employed individuals and corporate clients, overseeing the full process from documentation gathering to submission and certificate registration. Compile and verify invoices, receipts, and photographic evidence; draft applications; obtain client signatures; ensure submissions meet Malta Enterprise deadlines. Register issued tax credit certificates in internal systems and maintain accurate tax filing records. Conduct follow-ups on pending applications, liaising with clients and Malta Enterprise to provide any missing information. Serve as a key reference for the audit team, coordinating audit-related administration including bank letters and property searches. Maintain efficient filing systems and support the accounts team with weekly VAT updates and time reports. Participate in CPD and handle confidential special assignments while upholding compliance standards.
Recruitment Team Leader at SpotOn Connections
April 1, 2023 - April 1, 2024
Led a dynamic team of 3 permanent recruiters and 5 freelance talent sourcers, conducting weekly 1:1 coaching, strategy sessions, and performance reviews. Drove end-to-end recruitment process, ensured 30-step protocol adherence, and facilitated training to enhance skills across tools and candidate engagement. Coordinated with management in bi-weekly meetings to address company-wide challenges and optimize urgent role coverage. Supported finance by providing invoice details, chasing payments, and processing credit notes. Oversaw office performance and operations, contributing to strong billing results during maternity leave coverage.
Senior Recruiter/Account Manager at SpotOn Connections
March 1, 2022 - March 1, 2023
Managed a diverse client portfolio across Corporate, Financial Services, IT, iGaming, BPOs and Manufacturing as the Account Manager. Negotiated contracts and fees, gathered job descriptions, and released roles across multiple offices. Orchestrated marketing campaigns, candidate sourcing, and interview scheduling; maintained ongoing communication throughout the process and provided feedback up to offer stage. After placement, provided 3-month follow-up to ensure satisfaction and candidate performance, while maintaining an active database and tracking progress in recruitment software (eBoss).
Trainee Recruiter / Recruiter at SpotOn Connections
January 1, 2021 - March 1, 2022
Developed a candidate network through targeted ads and forums; screened and interviewed candidates to fill live vacancies, maintained a candidate pipeline for future roles, and advised on CV presentation. Managed end-to-end recruitment workflow: shortlisting, interview prep, feedback collection, references, and communications. Worked toward monthly/quarterly targets and kept the recruitment database up to date.
Sales Representative at VINI E CAPRICCI BY ABRAHAM’S SUPPLIES
June 1, 2020 - December 31, 2020
Promoted and sold food and wine portfolios to catering clients, onboarded new customers, and built lasting relationships through regular visits. Ensured product shelf availability, processed returns and issued credit notes, and collected overdue payments. Assisted with order deliveries and prepared hampers during peak seasons.
Data Inputting Clerk at GOZO EXPRESS SERVICES
May 1, 2019 - June 30, 2020
Maintained the client database, compiled and sorted delivery notices, and used Excel to attach pickup/delivery details. Calculated delivery rates, prioritized delivery notices, and coordinated with the Accounting Department to ensure accurate payment collection.
Sales Executive at KIND’S AUTO SALES
July 1, 2018 - May 31, 2020
Used product knowledge to advise customers, negotiated prices, and prepared contracts. Performed test drives, managed Transport Malta paperwork, and delivered the vehicle with a features demonstration. Processed deposits, hire purchases, and part payments while managing a high-volume workflow.
Academy Mentor at HSBC UKCC PLC
January 1, 2017 - October 31, 2017
Coached and integrated new recruits, delivering training on security procedures and complaint handling. Managed two groups of recruits for 12 weeks with a 98% retention rate and served as a role model for company values.
Customer Service Representative at HSBC UKCC PLC
August 1, 2014 - January 31, 2017
Delivered superior customer service via phone, resolved inquiries, and escalated complex issues. Provided financial guidance for savings and lending, processed accounts and online banking assistance, and helped customers with fraud-related concerns.
Accounting Clerk at KEMMUNA LTD
April 1, 2014 - August 31, 2014
Verified invoices, entered accounting data, issued supplier cheques, and maintained journals and ledgers. Generated monthly profit and loss reports, tracked daily cash and prepared cash deposits, providing essential clerical support to senior accounting staff.

Education

TIED Insurance Intermediary at MFSA (Malta Financial Services Authority)
May 1, 2019 - May 1, 2019
AAT Level 2 (Accounting) at MCAST
June 1, 2013 - June 1, 2013
MATSEC at University of Malta
January 1, 2011 - January 1, 2011

Qualifications

TIED Insurance Intermediary
May 1, 2019 - December 18, 2025

Industry Experience

Financial Services, Professional Services, Education, Software & Internet, Retail, Manufacturing, Other