I’m Beatriz, a versatile professional blending office administration, client relations, and design. I thrive in fast-paced environments where I can coordinate between sales, production, and creative teams to deliver polished results. With experience spanning CSR, account management, and graphic design for print and digital channels, I enjoy solving problems for clients, refining processes, and mentoring teammates to achieve shared goals.

Beatriz Francesca Cruz

I’m Beatriz, a versatile professional blending office administration, client relations, and design. I thrive in fast-paced environments where I can coordinate between sales, production, and creative teams to deliver polished results. With experience spanning CSR, account management, and graphic design for print and digital channels, I enjoy solving problems for clients, refining processes, and mentoring teammates to achieve shared goals.

Available to hire

I’m Beatriz, a versatile professional blending office administration, client relations, and design. I thrive in fast-paced environments where I can coordinate between sales, production, and creative teams to deliver polished results.

With experience spanning CSR, account management, and graphic design for print and digital channels, I enjoy solving problems for clients, refining processes, and mentoring teammates to achieve shared goals.

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Language

English
Fluent
Tagalog
Fluent

Work Experience

Account Manager & Senior Designer at Second City Print Solutions
December 1, 2024 - September 9, 2025
Ensured timely and successful delivery of orders to meet customer needs; coordinated closely with clients and suppliers to ensure timelines are met; communicated with clients to determine business needs; managed company’s key accounts and orders; prepared design proofs for client feedback and approval; supervised and trained junior account managers; conducted and led hiring processes for positions in all departments; allocated the necessary work resources needed by each department; administrative tasks on the company’s digital workflow.
CSR, Designer & Social Media at KeenArt Media
October 1, 2021 - September 9, 2025
Built relationships with clients by assisting with orders and resolving issues; processed payments in Accounts Receivable and Accounts Payable; coordinated with shipping companies to ensure timelines; handled graphic design orders and created web assets for the company's online businesses; conceptualized and created daily content for social media pages; wrote and edited articles and customer guides for the company's blogsites.
Graphic Designer at NUNAR Magazine
October 18, 2020 - April 11, 2021
Worked closely with the art director and editor-in-chief on design and story elements; Created, designed, and edited layouts for the feature articles in the October 2020 magazine issue; Assisted the senior designer with creating consistent designs throughout the magazine issue; Prepared final files for print, online publishing, and social media content
CSR, DESIGNER & SOCIAL MEDIA at KeenArt Media
October 31, 2021 - September 9, 2025
Built relationships with clients by assisting with orders and resolving issues; processed payments in Accounts Receivable and Accounts Payable; liaised with shipping companies to ensure timelines; executed graphic design orders and created web assets; conceptualized and created daily content for social media; wrote and edited articles for the company blogsites.
ASSISTANT ACCOUNT MANAGER & DESIGNER at KeenArt Media
February 28, 2023 - September 9, 2025
Ensured timely and successful delivery of orders; coordinated closely with other departments to meet timelines; communicated with clients to address and resolve complaints or order issues; prepared design proofs for client feedback and approval; preflighted and prepared files for print.
ACCOUNT MANAGER & SENIOR DESIGNER at Second City Print Solutions
December 31, 2024 - September 9, 2025
Ensured timely and successful delivery of orders; coordinated closely with clients and suppliers to ensure timelines; communicated with clients to determine business needs; managed company’s key accounts and orders; prepared design proofs for client feedback and approval; supervised and trained junior account managers; conducted and led hiring process for positions in all departments; allocated the necessary work resources needed by each department; worked on administrative tasks on the company’s digital workflow.

Education

Bachelor's Degree in Computer Science Major In Instructional Systems Technology at De La Salle University
May 21, 2014 - December 18, 2018
Certificate in Communication Design Essentials at British Columbia Institute Of Technology (BCIT)
October 8, 2019 - October 8, 2020
Certificate in Communication Design Essentials at British Columbia Institute Of Technology (BCIT)
January 1, 2019 - December 31, 2020
Bachelor of Science in Computer Science, Major in Instructional Systems Technology at De La Salle University Manila, Philippines
January 1, 2014 - December 31, 2018

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Professional Services, Manufacturing, Retail, Wholesale & Distribution