Hi, I’m Mihnea Trușcă, a UX/UI Designer, Creative Director, and Senior Graphic Designer with over 25 years of experience in graphic design, UX/UI, advertising, and marketing. I’ve delivered creative solutions for Vodafone, J.W. Marriott, Nike, and eMAG across national and international projects. I’m open to remote, part-time, or project-based opportunities and proficient in Figma, Framer, and Generative AI, always exploring new tools to elevate user experiences. I’m known for meticulous attention to detail, proactive problem-solving, and a strong focus on user-friendly, impactful design.
I excel at leading creative teams, mentoring junior designers, and translating complex client needs into innovative visual and interactive experiences. I enjoy shaping brand identities and omni-channel campaigns, ensuring consistency across digital products, print, and motion. I thrive in collaborative environments and aim to deliver designs that are not only beautiful but also intuitive and accessible for all users.
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Adapt and reimagined the Transfer Credit user flow for the Vodafone App, according to the new Vodafone Design System. Problem: An update was needed on an old and flunky flow that, after some research, was pretty used by customers and it was not available in any other Vodafone operating country. Solution: Integrate the new Vodafone Design System into this flow and make it very easy to setup for customers. One issue was that the transferable amount of credit might vary from customer to customer and availability, so the need to make that clear and avoid call-center inquiry added to the task. Challenge: What has started as a local journey, in time became a contribution to the components catalog for the entire company and thus it became international and also adaptable to each country adopting it. Result: The revamped UX for the Transfer Credit feature improved task success by 30%, and reduced time-to-complete transfers by 25%. User satisfaction measured via TNPS scores rose 20%, while customer service tickets related to credit transfers decreased by 40%.
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