Available to hire
I am a marketing and ecommerce professional with a strong foundation in nutrition science. I blend evidence-based product knowledge with hands-on digital marketing to drive engagement and conversions across platforms such as Shopee, Lazada, TikTok, and websites. I craft clear, engaging nutrition content and host educational livestreams.
Having interned at Nestlé and led e-commerce customer relations at LAC Global in Singapore, I am excited to contribute my hybrid expertise to a forward-thinking team and help brands connect with consumers in meaningful ways.
Language
English
Advanced
Malay
Fluent
Work Experience
Nutrition Intern at Nestlé Products Sdn. Bhd., Petaling Jaya
May 1, 2022 - August 1, 2022Onboarded nutrition training sessions for Healthy Lives; created educational infographics for Fruit Facts Project (Series 1 & 2), MY Nutrition Nest@Workplace, and factory postings. Conducted competitor analyses across brand units to compare nutrition panels and key communications. Assessed recipes and provided feasible recommendations to improve products. Contributed to the International Dysphagia Diet Standardization Initiative (IDDSI) tests for product innovation and renovation. Managed the Nutrition Gluco Smart internal campaign to boost internal sales. Produced two short videos for the virtual Nestlé booth at Nutrition Month Malaysia 2022 and supported live events including a Nutrition Month live cooking show with 148 participants. Assisted in nutrition education and health promotion programs, monitored menus, kitchens, and storage areas, completed nutrition screenings and assessments, and interpreted results.
Nutrition Education Assistant at Klinik Kesihatan Malaysia (KKM), Kelana Jaya
February 1, 2022 - April 1, 2022Assisted nutrition education and health promotion programs by developing educational infographics and a cooking demonstration video.
E-commerce Nutritionist & Customer Relations Executive at LAC Global (Singapore) Pte. Ltd.
April 1, 2023 - April 1, 2025Rendered excellent and timely support for customer inquiries, feedback, and order-related matters across live chat and emails with a sense of urgency. Responsible for all online customer services across e-commerce platforms (website/online store and marketplaces such as Lazada, Qoo10, Shopee, Amazon, TikTok, Redmart). Proactively identified customer needs and recommended suitable health solutions and products to boost online platform sales. Managed customer complaints by liaising with respective departments and authorities for investigation and following up with customers. Conducted weekly livestream sessions across Shopee, Lazada, and TikTok Live to educate the public about the brand’s products. Stayed up-to-date with nutritional research, guidelines, and trends to ensure information shared is evidence-based and aligned with best practices. Assisted in monthly website marketing promotion planning and execution of digital marketing campaigns to increase online platform sales. Worked
Hospitality Staff (Cafe All-rounder & Waitstaff) at Australia (Working Holiday Visa)
May 1, 2025 - March 1, 2026Delivered customer-focused service in a fast-paced hospitality environment, contributing to a positive brand experience and assisting teams in daily cafe operations.
Education
Bachelor of Science (Hons) Nutrition at International Medical University
January 1, 2019 - January 1, 2022Qualifications
Dean's List for Excellent Academic Achievement
January 1, 2019 - April 16, 2026Industry Experience
Healthcare, Consumer Goods, Education, Professional Services
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