I am a final-year undergraduate student in Business Administration, passionate about marketing strategy, brand management, and entrepreneurship. My hands-on experience in consumer behavior analysis and digital marketing has fueled my motivation to delve deeper into these areas through postgraduate studies. I'm excited about blending analytical business knowledge with innovative marketing and entrepreneurial thinking.…

DESPOINA TSITSIMPEOU

I am a final-year undergraduate student in Business Administration, passionate about marketing strategy, brand management, and entrepreneurship. My hands-on experience in consumer behavior analysis and digital marketing has fueled my motivation to delve deeper into these areas through postgraduate studies. I'm excited about blending analytical business knowledge with innovative marketing and entrepreneurial thinking.…

Available to hire

I am a final-year undergraduate student in Business Administration, passionate about marketing strategy, brand management, and entrepreneurship. My hands-on experience in consumer behavior analysis and digital marketing has fueled my motivation to delve deeper into these areas through postgraduate studies. I’m excited about blending analytical business knowledge with innovative marketing and entrepreneurial thinking.

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Language

Greek, Modern
Fluent
English
Advanced

Work Experience

Dispatcher at efood delivery platform
January 1, 2025 - Present
Coordinating service requests and dispatching resources efficiently. Communicating with field teams and monitoring service performance. Maintaining operational records and contributing to process improvements.
Customer Care Agent at efood delivery platform
November 1, 2024 - January 1, 2025
Delivered high-quality customer support by resolving inquiries and issues efficiently across multiple communication channels. Maintained high service standards while handling a large volume of daily customer interactions.
Support Associate at Wolt online delivery platform
July 1, 2023 - October 1, 2024
Provided multi-channel customer support through email, phone, and social media. Collaborated with internal departments to ensure accurate responses to customer inquiries and transformed feedback into actionable insights.
Crew leader at Eleven Org.
December 1, 2022 - May 1, 2023
Managed and mentored a team of sales associates, supporting them in achieving individual and team sales targets. Monitored team performance and implemented strategies to increase productivity.
Sales Associate at Eleven Org.
September 1, 2022 - December 1, 2022
Implemented door-to-door sales strategies, consistently meeting and exceeding individual sales targets while building strong customer relationships.
Freelance Content Creator & Social Media Manager at TikTok
May 1, 2023 - Present
Created and manage a personal TikTok account with over 15,000 followers. Developed a personal brand and generated UGC content for various brands.
Social Media Manager & Content Writer at eMatura
March 1, 2024 - Present
Developed social media strategies and digital marketing content, managed accounts, and analyzed campaign performance.
Social Media Manager at Kathetai kai Klaiei
October 1, 2025 - December 1, 2025
Created and maintained a personal brand for the theater show 'Kathetai kai Klaiei' using Meta ads and design tools to achieve marketing goals.

Education

Bachelor Degree (Ptychio) in Business Administration at University of Macedonia
September 1, 2021 - July 1, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Consumer Goods, Education, Media & Entertainment, Professional Services

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