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Hi, I’m Mina Bryant, a strategic Customer Success and Pre-Sales professional with 8+ years of experience driving revenue growth across SaaS, PropTech, and AI platforms. I excel at bridging the gap between Sales and Success by leading technical discovery and delivering value-driven demonstrations to C-suite stakeholders. I’m passionate about turning complex problems into clear, measurable outcomes that stakeholders can act on. I have a proven track record of accelerating platform adoption and reducing churn through consultative discovery, workflow automation, and data-driven pipeline management. I enjoy translating prospect pain points into actionable roadmaps with product and engineering partners to sharpen a platform’s competitive edge and enable scalable value delivery.…Hi, I’m Mina Bryant, a strategic Customer Success and Pre-Sales professional with 8+ years of experience driving revenue growth across SaaS, PropTech, and AI platforms. I excel at bridging the gap between Sales and Success by leading technical discovery and delivering value-driven demonstrations to C-suite stakeholders. I’m passionate about turning complex problems into clear, measurable outcomes that stakeholders can act on. I have a proven track record of accelerating platform adoption and reducing churn through consultative discovery, workflow automation, and data-driven pipeline management. I enjoy translating prospect pain points into actionable roadmaps with product and engineering partners to sharpen a platform’s competitive edge and enable scalable value delivery.

Mina Bryant

Growth Marketer, Marketing Strategist, Project Manager, +1

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Hi, I’m Mina Bryant, a strategic Customer Success and Pre-Sales professional with 8+ years of experience driving revenue growth across SaaS, PropTech, and AI platforms. I excel at bridging the gap between Sales and Success by leading technical discovery and delivering value-driven demonstrations to C-suite stakeholders. I’m passionate about turning complex problems into clear, measurable outcomes that stakeholders can act on. I have a proven track record of accelerating platform adoption and reducing churn through consultative discovery, workflow automation, and data-driven pipeline management. I enjoy translating prospect pain points into actionable roadmaps with product and engineering partners to sharpen a platform’s competitive edge and enable scalable value delivery.…Hi, I’m Mina Bryant, a strategic Customer Success and Pre-Sales professional with 8+ years of experience driving revenue growth across SaaS, PropTech, and AI platforms. I excel at bridging the gap between Sales and Success by leading technical discovery and delivering value-driven demonstrations to C-suite stakeholders. I’m passionate about turning complex problems into clear, measurable outcomes that stakeholders can act on. I have a proven track record of accelerating platform adoption and reducing churn through consultative discovery, workflow automation, and data-driven pipeline management. I enjoy translating prospect pain points into actionable roadmaps with product and engineering partners to sharpen a platform’s competitive edge and enable scalable value delivery.

Available to hire

Hi, I’m Mina Bryant, a strategic Customer Success and Pre-Sales professional with 8+ years of experience driving revenue growth across SaaS, PropTech, and AI platforms. I excel at bridging the gap between Sales and Success by leading technical discovery and delivering value-driven demonstrations to C-suite stakeholders. I’m passionate about turning complex problems into clear, measurable outcomes that stakeholders can act on.

I have a proven track record of accelerating platform adoption and reducing churn through consultative discovery, workflow automation, and data-driven pipeline management. I enjoy translating prospect pain points into actionable roadmaps with product and engineering partners to sharpen a platform’s competitive edge and enable scalable value delivery.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Product Demo Specialist (Customer Success & Pre-Sales) at Lobby CRE

January 1, 2025 - Present

Managed the high-priority pipeline from SDR handoff to close, consistently accelerating the sales cycle by aligning technical capabilities with prospect ROI. Delivered tailored Lobby AI demos to C-suite stakeholders, directly expanding automated workflows across multi-state real estate portfolios. Developed a standardized discovery framework that reduced onboarding friction, ensuring new clients realize platform value immediately post-signature. Partnered with Product and Engineering to translate prospect pain points into actionable roadmap features, improving the platform's competitive edge. Maintained rigorous data integrity in Salesforce and Gong to provide reliable forecasting and deal health visibility.

Account Executive at Mailchimp

January 1, 2023 - January 1, 2025

Spearheaded retention strategies to secure long-term account health by guiding customers through advanced adoption programs, consistently meeting or exceeding quarterly retention targets. Drove incremental revenue by identifying upsell opportunities during the initial sales cycle via deep-dive consultative discovery. Led value-focused walkthroughs for mid-market accounts, increasing average deal size by integrating automation and CRM strategy recommendations. Used Gong and Outreach to manage a high-volume territory, maintaining a top-tier conversion rate from prospect to active user.

Customer Success Manager at Stabilus

January 1, 2020 - January 1, 2023

Owned the end-to-end customer journey for a diverse portfolio, sustaining high Net Promoter Scores through proactive engagement and targeted enablement. Proactively monitored account health and implemented at-risk recovery plays to stabilize revenue for key strategic accounts. Led value-focused solution mapping for mid-market accounts, improving deal size by integrating automation and CRM strategy recommendations. Collaborated with Product and Engineering to translate client feedback into roadmap features, enhancing platform value and retention.

Project Coordinator / B2B Technical Sales at Stabilus

January 1, 2018 - January 1, 2020

Orchestrated technical B2B projects, reducing lead times and improving customer satisfaction through precise cross-functional communication. Created internal training assets that shortened the learning curve for new sales hires and improved technical quoting accuracy.