Available to hire
Hello, I’m Tynan Mather, an office professional with over 5 years serving diverse and disadvantaged populations and more than a decade in administrative environments. I excel at customer service, data management, and collaborating with teams to implement policy and programs.
I’m fluent in Microsoft Office and adept at explaining government policy. I combine analytical thinking with strong communication, and I pride myself on accuracy and confidentiality in all tasks.
Experience Level
Language
English
Fluent
Work Experience
Language Data Annotator at DataForce by TransPerfect
May 1, 2025 - September 1, 2025Listened to audio recordings and described the emotion of the speaker. Maintained Key Performance Indicators and rapidly changing priorities while delivering consistently accurate data.
Collections Contact Officer at Canada Revenue Agency
January 1, 2022 - December 1, 2024Managed a caseload of over 200 clients, creating individual plans for payment of amounts owing to CRA. Researched client financial profiles, assessed financial positions, and guided clients to customized payment plans with clear and compassionate communication. Maintained confidentiality and ensured compliance with relevant tax acts.
Security Officer (primarily at Victoria Law Courts) at Paladin Security
May 1, 2015 - January 1, 2022Ensured safety and security of personnel and visitors in a high-profile legal environment. Assisted in crisis situations, demonstrating strong problem-solving abilities and the ability to remain calm under pressure. Performed administrative tasks including handling phone calls, emails, mail/packages, and visitor management.
Installation Technician with the Workstation Refresh Project at Microserve
August 1, 2014 - January 1, 2015Installed computer systems and peripherals in various government offices, including remote workstations. Provided technical support and end-user training to ensure systems were operational and properly configured.
Certified Senior Sales Associate at 7-Eleven
May 1, 2011 - August 1, 2014Supervised daily operations, including inventory management, training new employees, and ensuring high-quality customer service. Demonstrated efficiency during peak hours and resolved issues promptly.
Education
Bachelor of Science at University of Victoria
January 11, 2030 - January 1, 2019Qualifications
Industry Experience
Government, Professional Services, Retail, Software & Internet, Education
Experience Level
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