Hi, I’m Alexis Tchou—a UGC creator and operations leader blending brand storytelling with hands-on process excellence. I’ve built a portfolio producing short-form video and photo content for lifestyle, food, and wellness brands, consistently achieving 10k+ organic views on Instagram and TikTok and collaborating with 50+ brands. I mentor students to script, film, edit, build portfolios, and pitch to land brand deals, while also driving results in large-scale distribution and warehouse operations. Beyond content, I’ve led teams at Macy’s and Ulta Beauty, focusing on safety, inventory control, KPI delivery, and cross-functional communication. I enjoy turning data into action, developing leaders, and crafting internal communications (LinkedIn, Work Jam) with Canva and PowerPoint to boost performance and culture. I’m continually expanding my skills—Lean Six Sigma, Korn Ferry leadership, and digital marketing—to create impact across marketing, operations, and people leadership.

Alexis Tchou

Hi, I’m Alexis Tchou—a UGC creator and operations leader blending brand storytelling with hands-on process excellence. I’ve built a portfolio producing short-form video and photo content for lifestyle, food, and wellness brands, consistently achieving 10k+ organic views on Instagram and TikTok and collaborating with 50+ brands. I mentor students to script, film, edit, build portfolios, and pitch to land brand deals, while also driving results in large-scale distribution and warehouse operations. Beyond content, I’ve led teams at Macy’s and Ulta Beauty, focusing on safety, inventory control, KPI delivery, and cross-functional communication. I enjoy turning data into action, developing leaders, and crafting internal communications (LinkedIn, Work Jam) with Canva and PowerPoint to boost performance and culture. I’m continually expanding my skills—Lean Six Sigma, Korn Ferry leadership, and digital marketing—to create impact across marketing, operations, and people leadership.

Available to hire

Hi, I’m Alexis Tchou—a UGC creator and operations leader blending brand storytelling with hands-on process excellence. I’ve built a portfolio producing short-form video and photo content for lifestyle, food, and wellness brands, consistently achieving 10k+ organic views on Instagram and TikTok and collaborating with 50+ brands. I mentor students to script, film, edit, build portfolios, and pitch to land brand deals, while also driving results in large-scale distribution and warehouse operations.

Beyond content, I’ve led teams at Macy’s and Ulta Beauty, focusing on safety, inventory control, KPI delivery, and cross-functional communication. I enjoy turning data into action, developing leaders, and crafting internal communications (LinkedIn, Work Jam) with Canva and PowerPoint to boost performance and culture. I’m continually expanding my skills—Lean Six Sigma, Korn Ferry leadership, and digital marketing—to create impact across marketing, operations, and people leadership.

See more

Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Beginner

Language

English
Fluent

Work Experience

UGC (User-Generated Content) Creator and Coach at UGC Mastery Academy
July 1, 2025 - Present
Create short-form video and photo content driving authentic engagement; average 10k+ organic views on Instagram and TikTok; partner with lifestyle, food, and wellness brands to deliver trend-driven content; leverage storytelling and platform trends to boost audience connection and brand visibility; mentor ~50 students on scripting, filming/editing, portfolio development, and pitching to land brand deals.
Distribution Center Operations Manager at Macy’s - China Grove Distribution Center
August 1, 2023 - March 1, 2026
Lead safety, inventory, cost control, quality, and customer service in inbound & outbound operations; SME for new building development in China Grove, NC; develop supervisors for leadership roles; analyze WM System and Manhattan reports to improve key metrics; emphasize integrity and motivation to enhance team performance while maintaining Macy’s corporate culture; regularly gathered feedback from leadership and peers to assess effectiveness.
Distribution Center Operations Manager at Ulta Beauty
May 1, 2020 - June 1, 2023
Led teams of associates in outbound & e-commerce operations, ensuring KPI success and timely delivery; built strong relationships across retail and distribution networks; trained and onboarded new managers and interns, driving retention and performance; created engaging content on LinkedIn and Work Jam using Canva and PowerPoint to enhance warehouse communication.
Virtual Fitness Coach at BOdi Virtual Fitness
April 1, 2020 - January 1, 2025
Provided coaching and accountability to clients via social media engagement and digital content creation; utilized platforms such as Instagram and Facebook to reach the target niche audience.
Intern, Business Marketing and Event Planning at Pajama Factory
January 1, 2020 - May 1, 2020
Implemented entrepreneurial experience to achieve weekly goals; designed flyers using Canva; gave guided tours to prospective tenants; outlined wedding contracts; answered phone and email inquiries via MailChimp; participated in planning quarterly events.
Intern and Leasing Consultant at Paradigm Management Companies, Meridian at Eisenhower Station
May 1, 2019 - August 1, 2019
Executed management operations of high-end luxury apartments to maximize occupancy and revenue; guided tours to prospective residents; posted Craigslist ads and responded to inquiries; completed fair housing training; processed weekly reports and leasing documents.
Recreational Staff Employee and Student-Athlete at Lycoming College, Keiper Recreational Center
August 1, 2017 - March 1, 2020
Delivered customer service to faculty and students, ensuring compliance with recreational regulations while coordinating wellness programs; hosted women’s lacrosse recruits to foster enrollment.
Shift Manager at Rita’s Italian Ice
May 1, 2012 - December 1, 2019
Created desserts to customer specifications and operated registers; coordinated and managed catering events, overseeing setup, service, and logistics to ensure seamless execution and client satisfaction.
Seasonal Child Care Provider at Mount Airy, MD
June 1, 2012 - August 1, 2018
Seasonal child care provider.
Soccer Referee at Frederick County, MD
June 1, 2011 - August 1, 2014
Seasonal referee.

Education

Bachelor of Science in Marketing at Southern New Hampshire University
April 1, 2024 - December 1, 2025
B.A. in Business Administration at Lycoming College
August 1, 2016 - May 1, 2020

Qualifications

The Fundamentals of Digital Marketing with Google Digital Garage
January 1, 2023 - May 12, 2026
Lean Six Sigma Training
January 1, 2025 - May 12, 2026
Korn Ferry Leadership Training
January 1, 2021 - May 12, 2026
Korn Ferry Leadership Training
January 1, 2023 - May 12, 2026

Industry Experience

Retail, Wholesale & Distribution, Manufacturing, Media & Entertainment, Professional Services