Available to hire
I am Umesh Jain, a results-driven Learning Consultant and Senior Instructional Designer with over 15 years of experience delivering learning solutions across corporate, technical, and compliance domains. I specialize in eLearning development, adult learning principles, and blended learning strategies, and I leverage tools like Articulate 360, Adobe Creative Cloud, and a range of LMS platforms to create accessible, scalable experiences that drive performance.
I enjoy collaborating with cross-functional teams and stakeholders to align learning with leadership development, talent strategies, and business outcomes, and I am skilled at turning complex topics into clear, engaging content for diverse audiences.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Language
English
Fluent
French
Fluent
Chinese
Intermediate
Work Experience
Learning Consultant/ Sr. Instructional Designer at TD Bank, Toronto
March 1, 2024 - October 28, 2025Led review and modernization of global enterprise eLearning modules; applied instructional design best practices to enhance clarity, engagement, and compliance across diverse business units including leadership development programs. Analyzed mandatory compliance and leadership training to identify redundancies and gaps, streamlining content, improving learner retention, and reducing training time. Transformed legacy courses into modern, interactive formats; created accessibility-compliant modules per WCAG; developed Rise 360 courses for multiple functions; partnered with L&D leadership to align solutions with leadership models. Played a key role in rolling out Microsoft 365 Copilot training for productivity tools across the organization.
Sr. Instructional Designer at Walmart Canada, Brampton
March 1, 2024 - March 1, 2024Led bilingual (English & French) eLearning development for Workday, compliance, business function and leadership topics. Migrated legacy materials to a new LMS, ensuring accessibility and WCAG compliance. Collaborated with PMs, graphic designers, and LXD to maintain quality and consistency; worked with SMEs to define objectives and align design with educational principles; maintained learning strategies and documentation.
Learning Consultant/ Sr. Instructional Designer at Loblaw Companies Limited, Brampton ON
December 31, 2020 - December 31, 2020Designed and delivered leadership development, compliance, pharmaceutical, and ERP training programs using adult learning theories. Conducted needs assessments with senior leaders and business partners; developed blended learning including eLearning, job aids, videos, and webcasts with branching scenarios. Managed multilingual projects (English, French, Chinese) and vendor relationships for audio and translation services; oversaw end-to-end project lifecycle.
Instructional Designer at OMERS, Toronto ON
August 31, 2018 - August 31, 2018Led instructional design for complex pension administration ERP systems and corporate training initiatives. Conducted needs assessments, collaborated with SMEs to define objectives, created engaging storyboards, and developed eLearning content. Facilitated workshops and train-the-trainer sessions; published and tested courses on Moodle and SABA; designed training for finance, HR, wealth management, and portfolio teams.
Learning Consultant/ E-learning Developer at Euphoria Workforce Solution, Toronto
April 30, 2016 - April 30, 2016Developed interactive training materials for Meridian Bank’s wealth management division; designed storyboards and built eLearning modules using Articulate Storyline; ensured clarity, brand alignment, and user-friendly design across assets.
Instructional Designer at ADP, Toronto
September 30, 2015 - September 30, 2015Created and updated technical eLearning content for Workforce Now, including job aids and microlearning modules. Managed XML conversions and translation memory for bilingual delivery; designed reusable templates and standardized course structures using Adobe Captivate and Lectora.
Instructional Designer at United Health Group
March 31, 2014 - March 31, 2014Conducted needs analyses and developed blended learning solutions for healthcare and corporate audiences. Created interactive eLearning modules and simulations; collaborated with SMEs to ensure alignment with instructional goals and compliance; led initiatives to incorporate innovative tools and technologies; managed LMS uploads and performed QA checks.
Learning Consultant/ Sr. Instructional Designer at TD Bank, Toronto
March 1, 2024 - November 19, 2025Led the review and modernization of global enterprise eLearning modules to enhance clarity, engagement, and compliance across diverse business units, including leadership development programs. Analyzed mandatory compliance and leadership training to identify redundancies and gaps, resulting in streamlined content and reduced training time. Transformed legacy courses into modern, interactive formats; designed accessibility-compliant modules per WCAG; created Rise 360 courses with interactive scenarios and mobile-friendly design. Collaborated with L&D leadership and HR to align training with leadership models and succession planning; supported rollout of Microsoft 365 Copilot training to educate employees on AI-powered tools across Word, Excel, Outlook, and Teams.
Learning Consultant/ Sr. Instructional Designer at Loblaw Companies Limited, Brampton ON
December 1, 2020 - December 1, 2020Designed and delivered leadership development, compliance, pharmaceutical, and ERP technical training programs using adult learning theories and instructional design methodologies. Conducted training needs assessments and collaborated with senior leaders and business partners to implement blended learning including eLearning modules, facilitator guides, job aids, videos, and webcasts with branching scenarios. Managed multilingual projects (English, French, Chinese) and oversaw vendor relationships for audio recording and translation to ensure consistency across languages.
Instructional Designer at OMERS, Toronto ON
August 1, 2018 - August 1, 2018Led instructional design for complex pension administration ERP systems and corporate training initiatives. Conducted needs assessments and collaborated with SMEs to define learning objectives and develop curricula. Created engaging storyboards and eLearning content using Articulate Storyline, Adobe Creative Suite, and Camtasia. Facilitated workshops and train-the-trainer sessions to support system rollouts and change management. Published and tested courses on Moodle and SABA LMS, ensuring technical accuracy and learner accessibility. Designed and delivered training for finance, HR, wealth management, and portfolio management teams.
Learning Consultant/ E-learning Developer at Euphoria Workforce solution, Toronto
April 1, 2016 - April 1, 2016Developed interactive training materials for Meridian Bank’s wealth management division. Collaborated with SMEs and business partners to design storyboards and build eLearning modules using Articulate Storyline. Ensured clarity, brand alignment, and user-friendly design across all training assets.
Instructional Designer at ADP, Toronto
September 1, 2015 - September 1, 2015Created and updated technical eLearning content for Workforce Now, including job aids and microlearning modules. Managed XML conversions and translation memory integration for bilingual course delivery. Designed reusable templates and standardized course structures using Adobe Captivate and Lectora.
Instructional Designer at United Health Group
March 1, 2014 - March 1, 2014Conducted training needs analysis and developed blended learning solutions for healthcare and corporate audiences. Created interactive eLearning modules, simulations, and assessments using Articulate and Adobe Captivate. Collaborated with SMEs and stakeholders to ensure alignment with instructional goals and compliance standards. Led initiatives to incorporate innovative tools and technologies into training programs, enhancing learner engagement and scalability. Managed LMS uploads and performed quality assurance checks to ensure seamless course delivery.
Learning Consultant/ Sr. Instructional Designer at TD Bank
March 1, 2024 - October 1, 2025Led the review and modernization of global enterprise eLearning modules; analyzed mandatory compliance and leadership training to identify redundancies and gaps; transformed legacy courses into modern, interactive formats; designed accessibility-compliant modules per WCAG; created Rise 360 courses for HR, finance, and operations; partnered with L&D leadership and HR to align learning solutions with leadership models, succession planning, and talent development; supported rollout of Microsoft 365 Copilot training; delivered high-impact eLearning content and storyboards; collaborated with global business units to ensure seamless integration across platforms.
Sr. Instructional Designer at Walmart Canada
January 1, 2021 - March 1, 2024Led end-to-end design and development of bilingual English-French eLearning courses on Workday, compliance, and leadership development; migrated legacy training materials to a new LMS with WCAG accessibility; collaborated with project managers, graphic designers, and learning experience designers to ensure quality and consistency; defined learning objectives and aligned course design with psychometric and educational principles; maintained learning strategies and documentation to reflect evolving business needs.
Learning Consultant/ Sr. Instructional Designer at Loblaw Companies Limited
September 1, 2018 - December 1, 2020Designed and delivered leadership development, compliance, pharmaceutical, and ERP technical training programs using adult learning theories; conducted training needs assessments and partnered with senior leaders to recommend optimal learning solutions; developed blended learning programs including eLearning modules, facilitator guides, job aids, videos, and webcasts with branching scenarios; managed multilingual projects (English, French, Chinese); oversaw vendor relationships for audio recording and translation; demonstrated strong project planning and stakeholder management across initiatives.
Instructional Designer at OMERS
June 1, 2016 - August 1, 2018Led instructional design for complex pension administration ERP systems and corporate training initiatives; conducted needs assessments; defined learning objectives and developed curriculum; created storyboards and eLearning content using Articulate Storyline, Adobe Creative Suite, and Camtasia; facilitated workshops and train-the-trainer sessions; published and tested courses on Moodle and SABA; supported finance, HR, wealth management, and portfolio management teams.
Learning Consultant/ E-learning Developer at Euphoria Workforce solution
November 1, 2015 - April 1, 2016Developed interactive training materials for Meridian Bank’s wealth management division; collaborated with SMEs to design storyboards and build eLearning modules using Articulate Storyline; ensured clarity, brand alignment, and user-friendly design across training assets.
Instructional Designer at ADP
October 1, 2014 - September 1, 2015Created and updated technical eLearning content for Workforce Now, including job aids and microlearning modules; managed XML conversions and translation memory for bilingual delivery; designed reusable templates and standardized course structures using Adobe Captivate and Lectora.
Instructional Designer at United Health Group
November 1, 2006 - March 1, 2014Conducted training needs analysis and developed blended learning solutions for healthcare and corporate audiences; created interactive eLearning modules, simulations, and assessments; collaborated with SMEs to ensure alignment with instructional goals and compliance; led initiatives to incorporate innovative tools and technologies into training programs; managed LMS uploads and performed quality assurance checks to ensure seamless course delivery.
Education
Post-Graduate Diploma in Business Administration (Finance) at Symbiosis Centre for Distance Learning, India
January 1, 2008 - January 1, 2010Bachelor of Commerce at Panjab University, India
January 1, 2001 - December 31, 2004Post-Graduate Diploma in Business Administration (Finance) at Symbiosis Centre for Distance Learning, India
January 1, 2008 - January 1, 2010Bachelor of Commerce at Panjab University, India
January 1, 2001 - January 1, 2004Post-Graduate Diploma in Business Administration (Finance) at Symbiosis Centre for Distance Learning, India
January 1, 2008 - January 1, 2010Bachelor of Commerce at Panjab University, India
January 1, 2001 - January 1, 2004Qualifications
Certified Instructional Designer – United Health Group
January 11, 2030 - October 28, 2025Six Sigma Yellow Belt
January 11, 2030 - October 28, 2025Lean Methodology Training
January 11, 2030 - October 28, 2025Special Recognition Award – L&D Head, First Project
January 11, 2030 - October 28, 2025Adult Learning Principles & Design Standards Training
January 11, 2030 - October 28, 2025Certified Instructional Designer – United Health Group
January 11, 2030 - November 19, 2025Six Sigma Yellow Belt
January 11, 2030 - November 19, 2025Lean Methodology Training
January 11, 2030 - November 19, 2025Special Recognition Award – L&D Head, First Project
January 11, 2030 - November 19, 2025Adult Learning Principles & Design Standards Training
January 11, 2030 - November 19, 2025Certified Instructional Designer – United Health Group
January 11, 2030 - February 17, 2026Six Sigma Yellow Belt
January 11, 2030 - February 17, 2026Lean Methodology Training
January 11, 2030 - February 17, 2026Special Recognition Award – L&D Head, First Project
January 11, 2030 - February 17, 2026Adult Learning Principles & Design Standards Training
January 11, 2030 - February 17, 2026Industry Experience
Education, Financial Services, Healthcare, Professional Services, Software & Internet, Retail
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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