A Senior Product Designer with experience working in Fintech, Ride-Hailing, E-commerce, News and Media, Enterprise, Logistics and Government of Canada. I am a versatile, enthusiastic, and passionate designer with a solid background in Human-Centered Design to be integrated into User Experience. My goal is to give people a great User Experience by making accessible products and making complex things feel simple, smoothing out existing interaction concepts, and inventing new ones. **Employment and project experience** Senior Product Designer mobileLIVE Inc · Full-time Rogers Telecommunication Partner 1. Working with Canada's biggest telecommunication company to provide my expertise in their Sports and Media Vertical. 2. Identifying negative customer retentions to improve existing experience of the product. 3. Conducting workshops with internal stakeholders and product owners to discuss about new ideas. 4. Collaborating with cross functional team for smooth deployment. 5. Identifying major usability problems and providing them seamless best possible solutions. 6. Working on design QA to provide authentic feedback for developers. Paradigm Quest 1. Worked with Canada's biggest mortgage company to work on underwriters portal. 2. Had client workshops to understand the process of sponsored users. 3. Worked on UX Metrics to test usability of existing product. 4. Conducted user interviews and Identified all the pain points. 5. Worked on critical (Primary and Secondary) research to identify major issues in the product. 6. Worked on Gap analysis between broker and underwriter portal. 7. Reimagined a new portal with better experience and visuals. 8. Collaborated with Product team and external stakeholders for a better digital experience. 9. Simplified underwriters life by introducing smart and automate digital experience (Based on ML). Other Products: Her Ride, Innisfil, Friday Design System, Telus…A Senior Product Designer with experience working in Fintech, Ride-Hailing, E-commerce, News and Media, Enterprise, Logistics and Government of Canada. I am a versatile, enthusiastic, and passionate designer with a solid background in Human-Centered Design to be integrated into User Experience. My goal is to give people a great User Experience by making accessible products and making complex things feel simple, smoothing out existing interaction concepts, and inventing new ones. **Employment and project experience** Senior Product Designer mobileLIVE Inc · Full-time Rogers Telecommunication Partner 1. Working with Canada's biggest telecommunication company to provide my expertise in their Sports and Media Vertical. 2. Identifying negative customer retentions to improve existing experience of the product. 3. Conducting workshops with internal stakeholders and product owners to discuss about new ideas. 4. Collaborating with cross functional team for smooth deployment. 5. Identifying major usability problems and providing them seamless best possible solutions. 6. Working on design QA to provide authentic feedback for developers. Paradigm Quest 1. Worked with Canada's biggest mortgage company to work on underwriters portal. 2. Had client workshops to understand the process of sponsored users. 3. Worked on UX Metrics to test usability of existing product. 4. Conducted user interviews and Identified all the pain points. 5. Worked on critical (Primary and Secondary) research to identify major issues in the product. 6. Worked on Gap analysis between broker and underwriter portal. 7. Reimagined a new portal with better experience and visuals. 8. Collaborated with Product team and external stakeholders for a better digital experience. 9. Simplified underwriters life by introducing smart and automate digital experience (Based on ML). Other Products: Her Ride, Innisfil, Friday Design System, TelusWWWW…