I'm a creative and versatile professional with a background in Communication, Marketing, and Content Creation. I have extensive experience in customer service, digital campaigns, social media strategy, and fashion retail. I'm highly organized, adaptable, and collaborative, and I excel at developing editorial calendars, managing campaigns, and coordinating talent for brand campaigns.

Flora Tahán Olivia

I'm a creative and versatile professional with a background in Communication, Marketing, and Content Creation. I have extensive experience in customer service, digital campaigns, social media strategy, and fashion retail. I'm highly organized, adaptable, and collaborative, and I excel at developing editorial calendars, managing campaigns, and coordinating talent for brand campaigns.

Available to hire

I’m a creative and versatile professional with a background in Communication, Marketing, and Content Creation. I have extensive experience in customer service, digital campaigns, social media strategy, and fashion retail.
I’m highly organized, adaptable, and collaborative, and I excel at developing editorial calendars, managing campaigns, and coordinating talent for brand campaigns.

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Language

English
Fluent
Spanish; Castilian
Fluent

Work Experience

Content Creator at Freelance
January 1, 2022 - Present
Creation of visual and written content for brands and social media. Planning digital strategies and editorial calendars. Performance analysis and community management.
Account Manager at DDB Barcelona
December 31, 2022 - August 4, 2025
Oversight of creative, digital, and media processes. Social media strategy and campaign execution (organic and paid). Event production for Audi and direct client contact.
Customer Support Agent at Inditex
December 31, 2021 - August 4, 2025
Multichannel support for global Inditex brands. Resolution of customer issues with efficiency and empathy. International and multilingual service experience.
Store Manager at Parfois
December 31, 2019 - August 4, 2025
Responsible for 20 stores in Barcelona. Staff training, sales management, and visual merchandising. Direct client contact and retail campaign execution.
Account Manager at Starcom
December 31, 2014 - August 4, 2025
Media planning, influencer marketing, and campaign execution. Media negotiation and communication strategy. Client service and brand alignment for Coca-Cola.
Actress, Content Creator at Freelance / Self-employed
January 1, 2022 - Present
Creation of visual and written content for brands and social media (Instagram, TikTok, YT). Development of digital strategies and editorial calendars. Performance analysis and community management. Managing talent in brand campaigns.
Customer Support Agent at Inditex
January 1, 2019 - December 31, 2021
Multichannel support for global Inditex brands. Efficient and empathetic resolution of customer requests. International and multilingual customer service experience.
Area Store Manager at Parfois
January 1, 2016 - December 31, 2019
Responsible for 20 stores across Barcelona. Staff training, sales management, and visual merchandising.
Account Manager at Starcom
January 1, 2011 - December 31, 2014
Media planning and influencer marketing for campaigns. Media negotiation and communication strategy development.
Producer at BA Fashion Week
January 1, 2009 - December 31, 2011
Coordination of fashion shows, castings, fittings, and event logistics. Direct contact with designers, sponsors, model agencies, and production teams. Management of models, representatives, and backstage operations.

Education

Degree in Advertising and Marketing at UCES Buenos Aires
January 1, 2011 - January 1, 2011
Fashion Marketing at Espacio Buenos Aires
January 1, 2009 - January 1, 2009
Digital Marketing at University of Barcelona
January 1, 2016 - January 1, 2016
Community Manager at Domestika
January 1, 2023 - January 1, 2023
Degree in Advertising and Marketing at UCES Buenos Aires
January 1, 2011 - December 31, 2011
Fashion Marketing at Espacio Buenos Aires
January 1, 2009 - December 31, 2009
Digital Marketing at University of Barcelona
January 1, 2016 - December 31, 2016
Community Manager at Domestika
January 1, 2023 - January 20, 2026

Qualifications

Community Manager Certification
January 1, 2023 - January 20, 2026

Industry Experience

Media & Entertainment, Retail, Professional Services, Software & Internet, Education