I am a dedicated software engineer with a strong background in designing, developing, and implementing complex applications, focusing on security, performance optimization, and user experience. Over the years, I have collaborated with major clients and teams, delivering production-ready solutions that support thousands of users and agents. My expertise spans role-based security, real-time data integration, backend systems, and comprehensive e-commerce platforms. Currently, I am focused on frontend engineering, building intuitive interfaces for real-time customer service data and multi-switch configurations. I enjoy solving challenging problems, contributing to system optimizations, and integrating cutting-edge technologies such as AI, blockchain, and cloud infrastructure to improve operational efficiency and user satisfaction.

Muhammad Zeeshan

I am a dedicated software engineer with a strong background in designing, developing, and implementing complex applications, focusing on security, performance optimization, and user experience. Over the years, I have collaborated with major clients and teams, delivering production-ready solutions that support thousands of users and agents. My expertise spans role-based security, real-time data integration, backend systems, and comprehensive e-commerce platforms. Currently, I am focused on frontend engineering, building intuitive interfaces for real-time customer service data and multi-switch configurations. I enjoy solving challenging problems, contributing to system optimizations, and integrating cutting-edge technologies such as AI, blockchain, and cloud infrastructure to improve operational efficiency and user satisfaction.

Available to hire

I am a dedicated software engineer with a strong background in designing, developing, and implementing complex applications, focusing on security, performance optimization, and user experience. Over the years, I have collaborated with major clients and teams, delivering production-ready solutions that support thousands of users and agents. My expertise spans role-based security, real-time data integration, backend systems, and comprehensive e-commerce platforms.

Currently, I am focused on frontend engineering, building intuitive interfaces for real-time customer service data and multi-switch configurations. I enjoy solving challenging problems, contributing to system optimizations, and integrating cutting-edge technologies such as AI, blockchain, and cloud infrastructure to improve operational efficiency and user satisfaction.

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Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Work Experience

Software Engineer at Cubix
October 31, 2023 - August 6, 2025
Designed and implemented role-based security application integrated with Keycloak for tenant-based authentication and authorization, enabling administrators and agents to access contact center features according to their specific roles. Implemented Single Sign-On (SSO) with Keycloak LDAP integration to streamline user authentication across applications. Led Keycloak version upgrade from v15 to v25, optimizing performance by 35% and enhancing security. Collaborated with the AVAYA team for a year-long project to deliver seven production-ready applications for the US Social Security Administration, supporting over 100,000 agents. Developed a network recorder application for customer-agent call recordings and currently developing AIRO application interface for real-time customer service data. Built a generic Setup application for multi-switch configurations, enabling seamless data migration and reducing costs and time.
Software Engineer at OOMCO (Oman Oil)
October 31, 2022 - August 6, 2025
Developed the backend of OOMCO’s nationwide digital platform using Sails.js, supporting over 50,000 active users on web and mobile. Integrated local bank payment systems such as Bank Muscat and NBO for secure mobile recharges, fuel payments, and loyalty redemptions. Implemented NFC-based contactless payments, reducing transaction times and improving user convenience at fuel stations. Built admin dashboards for real-time transaction tracking and system monitoring while resolving critical production issues. Established role-based access control (RBAC) and collaborated with frontend and mobile teams to ensure smooth user experience. Optimized backend performance and contributed to CI/CD improvements.
Software Engineer at SparkTech Solutions
October 31, 2021 - August 6, 2025
Developed Arshia Mart, a full e-commerce platform supporting over 10,000 products and 20,000 active users. Implemented product and order management, integrated 2Checkout payment gateway, and architected AWS S3 storage for static files. Built robust JWT authentication and authorization systems supporting web and mobile. Managed production deployment on Heroku with scalable and high-availability configurations. Delivered full-stack scalable cloud architecture optimized for high-traffic e-commerce operations.

Education

Bachelor of Computer Science at Bahria University
June 1, 2016 - August 1, 2020

Qualifications

Add your qualifications or awards here.

Industry Experience

Government, Retail, Software & Internet, Financial Services, Telecommunications