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I am a strategic project management leader with extensive experience driving enterprise technology initiatives, digital transformation, and cross-functional team performance within large-scale government and financial institutions. I have a proven track record of delivering mission-critical IT programs including infrastructure modernization, cloud migration, and PMO operations, while ensuring organizational alignment and compliance with regulatory standards. I excel at leading both remote and onsite teams across complex environments, cultivating stakeholder partnerships, and integrating innovative tools like AI and MDM to optimize workflows and enhance transparency. My dedication to structured change management and continuous improvement fuels operational efficiency and risk mitigation in every project I undertake.…I am a strategic project management leader with extensive experience driving enterprise technology initiatives, digital transformation, and cross-functional team performance within large-scale government and financial institutions. I have a proven track record of delivering mission-critical IT programs including infrastructure modernization, cloud migration, and PMO operations, while ensuring organizational alignment and compliance with regulatory standards. I excel at leading both remote and onsite teams across complex environments, cultivating stakeholder partnerships, and integrating innovative tools like AI and MDM to optimize workflows and enhance transparency. My dedication to structured change management and continuous improvement fuels operational efficiency and risk mitigation in every project I undertake.

Dwayne Carter

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I am a strategic project management leader with extensive experience driving enterprise technology initiatives, digital transformation, and cross-functional team performance within large-scale government and financial institutions. I have a proven track record of delivering mission-critical IT programs including infrastructure modernization, cloud migration, and PMO operations, while ensuring organizational alignment and compliance with regulatory standards. I excel at leading both remote and onsite teams across complex environments, cultivating stakeholder partnerships, and integrating innovative tools like AI and MDM to optimize workflows and enhance transparency. My dedication to structured change management and continuous improvement fuels operational efficiency and risk mitigation in every project I undertake.…I am a strategic project management leader with extensive experience driving enterprise technology initiatives, digital transformation, and cross-functional team performance within large-scale government and financial institutions. I have a proven track record of delivering mission-critical IT programs including infrastructure modernization, cloud migration, and PMO operations, while ensuring organizational alignment and compliance with regulatory standards. I excel at leading both remote and onsite teams across complex environments, cultivating stakeholder partnerships, and integrating innovative tools like AI and MDM to optimize workflows and enhance transparency. My dedication to structured change management and continuous improvement fuels operational efficiency and risk mitigation in every project I undertake.

Available to hire

I am a strategic project management leader with extensive experience driving enterprise technology initiatives, digital transformation, and cross-functional team performance within large-scale government and financial institutions. I have a proven track record of delivering mission-critical IT programs including infrastructure modernization, cloud migration, and PMO operations, while ensuring organizational alignment and compliance with regulatory standards.

I excel at leading both remote and onsite teams across complex environments, cultivating stakeholder partnerships, and integrating innovative tools like AI and MDM to optimize workflows and enhance transparency. My dedication to structured change management and continuous improvement fuels operational efficiency and risk mitigation in every project I undertake.

Skills

Microsoft Certified Professional

Experience Level

Microsoft Certified Professional

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

French

Beginner

Italian

Beginner

Work Experience

Senior Technical Project Manager at Arizona Department of Economic Security – DTS

January 1, 2025 - August 5, 2025

Directed enterprise-wide technical initiatives within the PMO, leading cross-functional teams through legacy infrastructure modernization and migration to FedRAMP cloud platforms. Managed stakeholder communications, scope alignment, and IT governance compliance. Facilitated coordination of technical departments, business units, and partners to drive project success. Implemented change management strategies supporting digital transformation efforts. Key achievements include managing Cloud EFax implementation with 99.7% uptime, establishing the first virtual PMO during the pandemic, integrating AI in PMO workflows, leading NetApp Data Center Storage refresh, managing statewide kiosk deployments, overseeing data center relocations, and ACA platform integration.

Senior Technical Project Manager at Wells Fargo

January 1, 2017 - August 5, 2025

Led technology initiatives for the Security and Mobile Unit Install Team, coordinating distributed teams across U.S. and international locations. Managed resource planning, delivery expectations, and served as liaison between development, operations, and business units. Improved collaboration and deployment readiness by leading technical designs and managing remote teams to streamline project execution and resolve interdependencies in real time.

Senior Technical Project Manager at Arizona Department of Economic Security – DTS

January 1, 2015 - August 5, 2025

Oversaw system upgrades and organizational changes, transitioning from legacy systems to enterprise solutions. Provided technical leadership and mentorship, aligned projects with executive priorities and regulations, and led the PMO in SaaS deployment. Piloted Mobile Device Management (MDM) test program, improved process discipline, and managed multi-phase Data Center Relocation and ACA platform integration projects to support statewide technology transformation.

Senior Technical Project Manager at Arizona Department of Economic Security – DTS

December 31, 2025 - August 5, 2025

Directed enterprise-wide technical initiatives within the Project Management Office (PMO), leading cross-functional teams through modernization of legacy infrastructure and migration to scalable, FedRAMP cloud-based platforms. Managed stakeholder communications, oversaw scope alignment, and ensured compliance with strategic IT governance standards. Facilitated coordination between technical departments, business units, and external partners to drive alignment and project success. Designed and implemented structured change management strategies to support digital transformation efforts across the organization. Delivered over 1.4 million pages annually to support remote work transition via Cloud EFax with 99.7% uptime. Established the first virtual project management office enabling uninterrupted PMO operations during the pandemic. Integrated Artificial Intelligence into PMO workflows to advance project visibility and efficiency. Led the NetApp Data Center Storage Refresh project to stre

Senior Technical Project Manager at Wells Fargo

December 31, 2017 - August 5, 2025

Led technology-driven initiatives for the Security and Mobile Unit Install Team, providing end-to-end project execution support across distributed environments. Managed resource planning, remote coordination, and technical deliverables across geographically dispersed teams. Served as a liaison between development, operations, and business units, ensuring project requirements were met through collaborative execution. Managed multiple high-impact projects across U.S.-based and international teams by coordinating schedules, resources, and delivery expectations. Delivered strategic leadership during implementation and release phases, increasing collaboration and team efficiency. Improved deployment readiness and system performance by leading technical design for environment build-outs. Streamlined project execution by remotely managing diverse teams and resolving interdependencies in real time.

Senior Technical Project Manager at Arizona Department of Economic Security – DTS

December 31, 2015 - August 5, 2025

Oversaw complex system upgrades and organizational change initiatives, leading technical staff in transitioning from legacy systems to enterprise solutions. Implemented process-driven methodologies to elevate performance, reduce incident rates, and enforce structured change control. Provided technical leadership and mentorship while aligning efforts with executive priorities and state regulatory mandates. Led PMO in SaaS deployments and piloted a Mobile Device Management (MDM) test program to enhance security and device oversight. Improved process discipline and reduced project risk by implementing operational guidelines and promoting procedural consistency. Supported statewide technology transformation through management of Data Center Relocation phases and ACA platform integration.

Senior Technical Project Manager at Arizona Department of Economic Security – DTS

January 1, 2025 - August 5, 2025

Directed enterprise-wide technical initiatives within the PMO, leading cross-functional teams in modernization of legacy infrastructure and migration to FedRAMP cloud-based platforms. Managed stakeholder communications, scope alignment, and IT governance compliance. Oversaw coordination among technical departments, business units, and partners, and implemented change management strategies to support digital transformation. Key accomplishments include managing Cloud EFax implementation supporting 1.4M pages annually, establishing a virtual PMO during the pandemic, integrating AI into PMO workflows, leading NetApp Data Center Storage Refresh, managing AZDES Kiosk deployments, and overseeing multi-phase Data Center Relocation and ACA implementation.

Senior Technical Project Manager at Wells Fargo

January 1, 2017 - August 5, 2025

Led technology initiatives for the Security and Mobile Unit Install Team, handling end-to-end project execution across distributed environments. Managed resource planning and technical deliverables for U.S. and international teams. Acted as liaison between development, operations, and business units, enhancing solution delivery, team collaboration, deployment readiness, and system performance. Streamlined project execution and resolved interdependencies through remote team management.

Senior Technical Project Manager at Arizona Department of Economic Security – DTS

January 1, 2015 - August 5, 2025

Oversaw complex system upgrades and organizational change initiatives, transitioning from legacy systems to enterprise solutions. Implemented process-driven methodologies to improve performance and reduce risks while mentoring technical teams. Led SaaS deployments and piloted Mobile Device Management test programs to enhance security. Managed Phase I and II of Data Center Relocation and ACA platform integration, and promoted procedural consistency across DTS.