I am a dedicated professional with extensive experience in administrative support, translation, and front office management. Throughout my career, I have demonstrated a strong ability to handle communication, manage schedules, and maintain confidentiality while providing excellent service to clients and colleagues. My background spans various roles that have helped me build a versatile skill set and professionalism. I am eager to apply my personal and educational skills in a dynamic company that values initiative and creativity, where I can continue to grow and contribute effectively. With a solid foundation in communication and organizational tasks, I aim to bring value and gain valuable experience in administrative and translation roles.

I am a dedicated professional with extensive experience in administrative support, translation, and front office management. Throughout my career, I have demonstrated a strong ability to handle communication, manage schedules, and maintain confidentiality while providing excellent service to clients and colleagues. My background spans various roles that have helped me build a versatile skill set and professionalism. I am eager to apply my personal and educational skills in a dynamic company that values initiative and creativity, where I can continue to grow and contribute effectively. With a solid foundation in communication and organizational tasks, I aim to bring value and gain valuable experience in administrative and translation roles.

Available to hire

I am a dedicated professional with extensive experience in administrative support, translation, and front office management. Throughout my career, I have demonstrated a strong ability to handle communication, manage schedules, and maintain confidentiality while providing excellent service to clients and colleagues. My background spans various roles that have helped me build a versatile skill set and professionalism.

I am eager to apply my personal and educational skills in a dynamic company that values initiative and creativity, where I can continue to grow and contribute effectively. With a solid foundation in communication and organizational tasks, I aim to bring value and gain valuable experience in administrative and translation roles.

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Language

English
Fluent
Arabic
Fluent
Turkish
Beginner

Work Experience

Administrative Assistant at Texas Marine Decoration Works
April 1, 2025 - August 5, 2025
Provided comprehensive administrative support to ensure efficient office operations, including scheduling meetings, managing calendars, and handling correspondence. Maintained physical and digital filing systems for accurate record-keeping and easy retrieval. Served as the main point of contact for internal and external communications, answering calls, responding to emails, and liaising with clients and stakeholders. Drafted, edited, and formatted letters, reports, and presentations using Microsoft Office. Input, updated, and maintained data in company databases and spreadsheets with high accuracy. Handled sensitive information with discretion, ensuring compliance with company privacy policies.
Front Office Secretary and Translator / Interpreter at AFAK MAKİNA
February 1, 2023 - August 5, 2025
Greeted customers, answered calls, and addressed inquiries while maintaining customer confidence by protecting confidential information. Directed visitors and maintained employee and department directories. Ensured continuity among work teams by documenting and communicating actions and irregularities. Translated concepts between source and target languages accurately, conveying style and tone. Managed work schedules to meet deadlines and rendered spoken messages accurately and clearly.
Customer Service Representative at First Gulf Bank
May 1, 2016 - August 5, 2025
Dealt directly with customers via telephone, electronic channels, and face-to-face. Responded promptly to inquiries and handled complaints effectively. Obtained and evaluated information to manage product and service inquiries to ensure customer satisfaction.
Front Office Secretary and Translator / Interpreter at Global English School
August 1, 2015 - August 5, 2025
Greeted customers and answered calls and inquiries. Maintained customer confidence by handling confidential information responsibly. Translated concepts between languages while relaying style and tone. Managed work schedules to meet deadlines and rendered spoken messages clearly and accurately.
Translator at Seniors
March 1, 2015 - August 5, 2025
Converted concepts between source and target languages, maintaining the style and tone of the original content. Managed work schedules to meet deadlines while rendering spoken messages accurately, quickly, and clearly.
Volunteer at Damascus University
January 1, 2008 - August 5, 2025
Guided and welcomed new students, organized workshops for freshmen, led tours around the university campus and colleges to explain rules and policies, and organized various events.

Education

Bachelor Of Mass Communication at Damascus University - Media College
January 11, 2030 - December 1, 2011
High School Diploma - Art Section at AL Manaseer High School
January 11, 2030 - December 1, 2005

Qualifications

Amazon AWS Fundamentals of Machine Learning and Artificial Intelligence
January 11, 2030 - August 5, 2025
Amazon AWS Prompts Engineering
January 11, 2030 - August 5, 2025
Google Foundation of Digital Marketing and E-commerce
January 11, 2030 - August 5, 2025
McKinsey.org Forward Program
January 11, 2030 - August 5, 2025
Adobe Content Creator Professional certificate
January 11, 2030 - August 5, 2025
Dubai Future Foundation One Million Prompters initiative
January 11, 2030 - August 5, 2025
Introduction to Graphic Design Learning Logo Design
January 11, 2030 - August 5, 2025
Color for Design and Art
January 11, 2030 - August 5, 2025
Graphic Design Foundations - Typography, Layout & Composition
January 11, 2030 - August 5, 2025

Industry Experience

Professional Services, Education, Financial Services, Manufacturing