Available to hire
I am a dedicated and motivated professional with extensive experience in the hospitality and retail industry, passionate about leading teams and delivering exceptional customer service. I possess strong skills in managing stock control, resolving customer queries, and implementing strategic initiatives to boost operational efficiency. Additionally, I bring a highly proficient background in film and television production, equipped with expertise in industry-standard camera equipment, professional editing software, and studio operations. I am a creative problem solver who thrives in fast-paced environments, consistently meeting tight deadlines while maintaining high standards of quality and efficiency.
Skills
Experience Level
Expert
Work Experience
Assistant Manager at Levi Strauss & Co.
April 1, 2025 - PresentLeading a high-performing retail team in a fast-paced, customer-focused environment. Driving KPIs and sales through effective visual merchandising and in-store marketing initiatives. Training and coaching team members to deliver consistently high levels of customer service. Analyzing sales trends and customer feedback to inform daily operations and store layout decisions. Supporting the Store Manager with staffing, scheduling, and operational compliance. Playing an active role in local store marketing efforts and brand storytelling.
Retail Trainee Manager at 3S Management, Sainsbury’s
November 1, 2024 - PresentAssisting in leading and motivating a large team to ensure smooth store operations. Delivering excellent customer service and resolving queries and complaints effectively. Managing inventory, improving product availability, and reducing shrinkage. Implementing store initiatives and promotions to drive sales performance. Successfully completing a comprehensive management training program.
Online Assistant at Sainsbury’s
November 1, 2024 - August 5, 2025Utilized warehouse management systems to ensure efficient product selection and dispatch. Maintained quality control standards and adhered to company policies. Managed time effectively in a high-pressure, fast-paced environment. Demonstrated strong physical stamina for extended periods of walking and lifting. Recognized multiple times through the company’s ‘Love It’ incentive scheme for exceptional customer service. Worked independently during day shifts and as part of a team on night shifts.
Assistant Manager at Levi Strauss & Co.
April 1, 2025 - PresentLeading a high-performing retail team in a fast-paced, customer-focused environment. Driving KPIs and sales through effective visual merchandising and in-store marketing initiatives. Training and coaching team members to deliver consistently high levels of customer service. Analyzing sales trends and customer feedback to inform daily operations and store layout decisions. Supporting the Store Manager with staffing, scheduling, and operational compliance. Playing an active role in local store marketing efforts and brand storytelling.
Retail Trainee Manager at 3S Management, Sainsbury’s
November 1, 2024 - PresentAssisting in leading and motivating a large team to ensure smooth store operations. Delivering excellent customer service and resolving queries and complaints effectively. Managing inventory, improving product availability, and reducing shrinkage. Implementing store initiatives and promotions to drive sales performance. Successfully completing a comprehensive management training program.
Online Assistant at Sainsbury’s
November 1, 2024 - August 5, 2025Utilized warehouse management systems to ensure efficient product selection and dispatch. Maintained quality control standards and adhered to company policies. Managed time effectively in a high-pressure, fast-paced environment. Demonstrated strong physical stamina for extended periods of walking and lifting. Recognized multiple times through the company’s ‘Love It’ incentive scheme for exceptional customer service. Worked independently during day shifts and as part of a team on night shifts.
Education
BA (Hons) Film and Television Production at Solent University
September 1, 2014 - September 1, 2020A Levels: English Combined (Literature & Language), Film Studies, Photography at Godalming College
September 1, 2011 - September 1, 2013BA (Hons) Film and Television Production at Solent University
September 1, 2014 - September 1, 2020A Levels: English Combined (Literature & Language), Film Studies, Photography at Godalming College
September 1, 2011 - September 1, 2013Qualifications
Level 2 Emergency First Aid – Green Cross
November 1, 2022 - August 5, 2025Level 2 Emergency First Aid – Green Cross
November 1, 2022 - August 5, 2025Industry Experience
Retail, Travel & Hospitality, Media & Entertainment
Skills
Experience Level
Expert
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