Available to hire
I am a graduate of Computer Programming. My education in Public Administration at Anadolu University continues. Since 2011, I have worked in various sectors since I could not find a job related to the education I received as a new graduate. I have diverse experience in customer service, technical drawing, and telecommunications sectors and continuously develop my technical skills and knowledge. I am passionate about programming, technology, and expanding my professional expertise.
Skills
Experience Level
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Advanced
German
Beginner
Turkish
Fluent
Work Experience
Agent Customer Representative at Turkcell Global Bilgi
June 30, 2018 - August 6, 2025Worked in the customer service department of the call center at the Tofaş- Fiat automobile factory, providing support and handling customer inquiries in the automotive sector. Role involved communication and problem solving in a fast-paced call center environment.
Technical Drawing Specialist at Gine İnşaat
October 1, 2017 - August 6, 2025As subcontractor for Aselsan and Karel, drew monitoring rooms of security centers using AutoCAD based on received tenders. Also responsible for positioning security posts including mobese (CCTV) poles. Combined technical drawing with spatial layout planning in the building and design/graphics sector.
Computer Teacher at Milli Eğitim Bakanlığı
June 30, 2016 - August 6, 2025Worked as a paid computer teacher for the second semester of the 2015/2016 academic year, providing computer education and instruction.
Activation Manager at Türk Telekom
January 31, 2016 - August 6, 2025Managed activations in the telecommunications sector, focusing on customer services and call center operations to facilitate product and service enrollment.
Agent Customer Representative at Turkcell GlobalBilgi
June 1, 2018 - August 6, 2025Worked in the customer service department of the call center of the Tofaş-Fiat automobile factory, handling customer inquiries and support.
Technical Drawing Specialist at Gine İnşaat
October 1, 2017 - August 6, 2025As a subcontractor, drew monitoring rooms of security centers for Aselsan and Karel companies using Autocad. The company also handled the positioning of security posts.
Computer Teacher at Milli Eğitim Bakanlığı
June 1, 2016 - August 6, 2025Worked as a paid teacher during the second semester of the 2015/2016 academic year, delivering computer education.
Activation Manager at Türk Telekom
January 1, 2016 - August 6, 2025Managed activation processes in the telecommunications sector, working full-time in customer services and call center departments.
Agent Customer Representative at Turkcell GlobalBilgi
June 30, 2018 - August 6, 2025Worked in the customer service department of the call center in the automotive sector for Tofaş-Fiat automobile factory, providing client support and service handling.
Technical Drawing Specialist at Gine İnşaat
October 31, 2017 - August 6, 2025As a subcontractor, responsible for drawing the monitoring rooms of security centers using AutoCAD according to tenders received by Aselsan and Karel companies. Also helped position security posts and cabling infrastructures for security centers.
Computer Teacher at Milli Eğitim Bakanlığı
June 30, 2016 - August 6, 2025Worked as a paid computer teacher during the second semester of the 2015/2016 academic year.
Activation Manager at Türk Telekom
January 31, 2016 - August 6, 2025Worked full-time in the telecommunications sector, managing activation activities and working within customer services and call center departments.
Education
Bachelor at Anadolu University Open Learning Faculty
October 1, 2017 - August 6, 2025Associate Degree at Selcuk University Computer and Technology School of Higher Education
October 1, 2009 - June 1, 2012Bachelor at Anadolu University Open Learning Faculty, Public Administration
October 1, 2017 - August 6, 2025Associate Degree at Selcuk University Computer and Technology School of Higher Education, Information Systems and Technologies
October 1, 2009 - June 1, 2012Bachelor at Anadolu University Open Learning Faculty
October 1, 2017 - August 6, 2025Associate Degree at Selcuk University Computer and Technology School of Higher Education
October 1, 2009 - June 1, 2012Qualifications
Temel ve Orta seviye Astroloji
February 1, 2021 - August 6, 2025Temel ve Orta seviye Astroloji
May 1, 2022 - August 6, 2025Satış Teknikleri Eğitimi
January 1, 2015 - January 31, 2015Aerobik Fitnes
June 1, 2010 - June 30, 2010Temel ve Orta seviye Astroloji
February 1, 2021 - August 6, 2025Temel ve Orta seviye Astroloji
May 1, 2022 - August 6, 2025Satış Teknikleri Eğitimi
January 1, 2015 - January 31, 2015Aerobik Fitnes
June 1, 2010 - June 30, 2010Temel ve Orta Seviye Astroloji
February 1, 2021 - August 6, 2025Temel ve Orta Seviye Astroloji
May 1, 2022 - August 6, 2025Satış Teknikleri Eğitimi
January 1, 2015 - January 31, 2015Aerobik Fitnes
June 1, 2010 - June 30, 2010Industry Experience
Telecommunications, Education, Manufacturing, Real Estate & Construction, Consumer Goods, Professional Services
Skills
Experience Level
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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