I am a creative and adaptable UX/UI and Graphic Designer with a diverse background surrounding photography, e-commerce, and digital content creation. With a hands-on approach and strong self-directed learning, I have developed user-friendly websites, brand identities, and engaging visual content for clients across various sectors, including retail, travel, and hospitality. My work combines strategic thinking with visual storytelling, ensuring every design serves both aesthetic and functional goals. I have experience creating Figma prototypes, designing for both digital and print, and collaborating with teams to deliver tailored design solutions. Empathetic and detail-oriented, I bring a user-first mindset to all projects, with a passion for helping organizations communicate clearly and effectively through design.

Marcela Serafin

I am a creative and adaptable UX/UI and Graphic Designer with a diverse background surrounding photography, e-commerce, and digital content creation. With a hands-on approach and strong self-directed learning, I have developed user-friendly websites, brand identities, and engaging visual content for clients across various sectors, including retail, travel, and hospitality. My work combines strategic thinking with visual storytelling, ensuring every design serves both aesthetic and functional goals. I have experience creating Figma prototypes, designing for both digital and print, and collaborating with teams to deliver tailored design solutions. Empathetic and detail-oriented, I bring a user-first mindset to all projects, with a passion for helping organizations communicate clearly and effectively through design.

Available to hire

I am a creative and adaptable UX/UI and Graphic Designer with a diverse background surrounding photography, e-commerce, and digital content creation. With a hands-on approach and strong self-directed learning, I have developed user-friendly websites, brand identities, and engaging visual content for clients across various sectors, including retail, travel, and hospitality.

My work combines strategic thinking with visual storytelling, ensuring every design serves both aesthetic and functional goals. I have experience creating Figma prototypes, designing for both digital and print, and collaborating with teams to deliver tailored design solutions. Empathetic and detail-oriented, I bring a user-first mindset to all projects, with a passion for helping organizations communicate clearly and effectively through design.

See more

Language

Polish
Advanced
English
Fluent
German
Intermediate

Work Experience

UX/UI Designer (Volunteer) at Oxfam GB
December 31, 2025 - August 6, 2025
Conducted user research to understand and analyze user needs and behaviors. Created wireframes, prototypes, and user flows to communicate design ideas. Designed innovative and engaging interfaces for web and mobile applications. Collaborated with developers to ensure seamless design-functionality integration. Conducted usability testing and implemented feedback. Kept updated with the latest trends in UI/UX design.
E-Commerce Learning Content Designer at Oxfam GB
December 31, 2025 - August 6, 2025
Designed and developed comprehensive e-commerce training materials, including educational guides and instructional videos. Created visually engaging PDF content featuring original product photography, focusing on product presentation, straightforward descriptions, and efficient dispatch procedures. Delivered practical, face-to-face training sessions for new store openings. Supported onboarding with clear, user-friendly resources aligned with best practices to enhance daily e-commerce operations.
Social Media & Content Creator (Volunteer) at Holiday Time Travel Agency
January 1, 2023 - Present
Managed social media presence and planned content calendars. Created visual assets and tailored content for campaigns across platforms. Ensured brand consistency and audience engagement.
Graphic Designer at Water Tank Café
January 1, 2025 - Present
Designed menus, posters, and promotional materials reflecting the café's brand identity. Created both print and digital media to support marketing and local engagement. Ensured consistency in layout, typography, and color across all visual content. Contributed to increased customer interest through clear and visually appealing design work.
Deputy Manager / E-Commerce Lead at Oxfam GB
January 1, 2021 - Present
Led product photography, listings, and promotional materials for online platforms, ensuring high-quality visual content. Managed stock intake, inventory updates, and shipping preparation to maintain efficient operations. Listed products on the charity's website, optimizing descriptions to boost sales. Delivered professional customer service and consistently met sales targets. Supervised and supported volunteers, providing training and fostering a positive working environment. Handled incoming communications promptly and efficiently. Managed social media advertisements, promoting products effectively to increase visibility and engagement.
Induction Manager at Oxfam GB
December 31, 2025 - August 6, 2025
Designed and delivered induction programmes for new starters. Created user-friendly onboarding resources and presentations. Continuously improved induction programs based on feedback.
General Assistant at Ethos Hotel
December 31, 2022 - August 6, 2025
Managed a high volume of calls daily with professionalism. Provided food and beverages to guests. Handled reservations via calls and emails.
Hospitality Worker at Said Business School
December 31, 2020 - August 6, 2025
Prepared and served healthy, nutritious menus for important functions and events. Provided excellent customer service, addressing guest needs promptly and professionally.

Education

Technical Travel and Tourism A-level at Said Business School
January 1, 2010 - January 1, 2014

Qualifications

Bootcamp in Data Analysis
January 1, 2025 - August 6, 2025
Google UX Design Certificate
January 1, 2024 - August 6, 2025
Google Analytics 4
January 1, 2023 - August 6, 2025
NCFE Level 2 Certificate in Understanding Coding
January 1, 2023 - August 6, 2025
Graphic Design – Level 1
January 1, 2022 - August 6, 2025
Digital DSLR Photography – Stage 2
January 1, 2019 - August 6, 2025
Digital DSLR Photography – Stage 1
January 1, 2019 - August 6, 2025
English Language – Level 1
January 1, 2015 - August 6, 2025

Industry Experience

Retail, Travel & Hospitality, Non-Profit Organization, Education, Media & Entertainment