I am a curious and adaptable professional with a diverse background spanning AI model training, software development, and client-facing roles in sales, operations, and hospitality management. I bring a global and cross-functional perspective to every role, thriving in fast-paced, agile environments where collaboration and independent work are equally valued. Fluent in English, Arabic, and German, I navigate diverse information sources with ease and communicate effectively across cultural and linguistic boundaries. Passionate about technology and innovation, I combine strong research skills with a keen eye for detail and a commitment to delivering thoughtful, human-centered solutions. I am skilled in Java, Agile methodologies, and multilingual AI project execution, and I leverage my experience to contribute meaningfully to cutting-edge AI and software projects.

A. Zeyad Atanskanen

I am a curious and adaptable professional with a diverse background spanning AI model training, software development, and client-facing roles in sales, operations, and hospitality management. I bring a global and cross-functional perspective to every role, thriving in fast-paced, agile environments where collaboration and independent work are equally valued. Fluent in English, Arabic, and German, I navigate diverse information sources with ease and communicate effectively across cultural and linguistic boundaries. Passionate about technology and innovation, I combine strong research skills with a keen eye for detail and a commitment to delivering thoughtful, human-centered solutions. I am skilled in Java, Agile methodologies, and multilingual AI project execution, and I leverage my experience to contribute meaningfully to cutting-edge AI and software projects.

Available to hire

I am a curious and adaptable professional with a diverse background spanning AI model training, software development, and client-facing roles in sales, operations, and hospitality management. I bring a global and cross-functional perspective to every role, thriving in fast-paced, agile environments where collaboration and independent work are equally valued. Fluent in English, Arabic, and German, I navigate diverse information sources with ease and communicate effectively across cultural and linguistic boundaries.

Passionate about technology and innovation, I combine strong research skills with a keen eye for detail and a commitment to delivering thoughtful, human-centered solutions. I am skilled in Java, Agile methodologies, and multilingual AI project execution, and I leverage my experience to contribute meaningfully to cutting-edge AI and software projects.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

Arabic
Fluent
German
Advanced
English
Advanced

Work Experience

AI Trainer and Reviewer at Outlier - Scale AI - USA
January 1, 2024 - Present
Contributed to multiple high-impact AI training projects, working as both a CB and Reviewer to ensure top-tier data quality, instruction adherence, and linguistic precision. Reviewed and refined AI outputs for language understanding and generation, focusing on improving truthfulness, localization, and instruction following across tasks such as rewriting, Q&A, information extraction, and summarization. Assisted in audio recognition and transcription for multiple languages, enhancing model responsiveness and multilingual comprehension. Created and edited prompts for image understanding projects, fine-tuned AI comprehension of visual content, and trained AI to handle sensitive content appropriately, improving safety and responsibility of generative AI systems. Maintained continuous communication with QMs and peers to meet evolving quality benchmarks and participated in feedback cycles to improve annotation tools and training documents.
Sales Coordinator / Apprentice Software Developer / Sales Executive / Reception Shift Leader / Reception Senior Supervisor at Kuehne + Nagel - Hamburg, Germany
March 31, 2023 - August 6, 2025
Held multiple roles including sales coordination and software development apprenticeship in a hybrid working environment. Managed sales operations, reception duties, and led shift supervision, focusing on coordination and process optimization.
Software Developer at Internationale Speditions mbH - Hamburg, Germany
October 1, 2022 - August 6, 2025
Highly organized with strong attention to detail; involved in deployment and testing of software applications and functions. Managed code documentation and version control, and troubleshot and debugged software to ensure reliable operations.
Transportation and Distribution Planner at Lycamobile GmbH - Hamburg, Germany
May 1, 2019 - August 6, 2025
Planned, managed, and coordinated transport and distribution of goods and services ensuring compliance with schedules, deadlines, factory standards, and shipping regulations.
Sales and Customer Relations at Mediterrane Naturkunst GmbH - Hamburg, Germany
October 1, 2016 - August 6, 2025
Developed and implemented strategic sales agendas, expanding the customer base. Met with potential customers and built long-term relationships to meet their needs. Represented the company at trade fairs and provided after-sales advice and consulting. Monitored the company's digital marketing efforts.
Daily Operations Manager at The Grand Hotel Sharm El Sheikh - Sinai, Egypt
October 1, 2011 - August 6, 2025
Managed scheduling and task assignment of staff including reservation agents, PBX operators, receptionists, and concierge. Reviewed VIP reservations and oversaw daily arrival and departure operations. Gave instructions and feedback to employees during shifts. Inspected equipment, reporting needs for repairs or replacements.
Reservations and Operations Staff at The Grand Hotel Sharm El Sheikh - Sinai, Egypt
May 1, 2010 - August 6, 2025
Supported the sales team ensuring productivity. Processed orders by various communication channels, checking prices, discounts, and product descriptions. Entered orders ensuring processing according to customer requirements and order accuracy.

Education

Bachelor in English Literature (BA) at Minufiya University - Egypt
October 1, 1997 - May 1, 2003
Secondary School at Amin EL-Kholy High School - Egypt
January 1, 1994 - December 31, 1997
Apprenticeship in Software Development at CBW College - Hamburg, Germany
July 1, 2019 - January 31, 2021
German Language School at Alemannia Language School - Zürich
January 1, 2024 - August 6, 2025

Qualifications

TLC German Language Certification - C1 Level
January 11, 2030 - August 6, 2025
Zend PHP Engineer Trainer
January 1, 2019 - August 6, 2025
Professional Scrum Master Trainer
January 1, 2022 - August 6, 2025
Agile Project Management Trainer
January 1, 2022 - August 6, 2025
Leadership Trainer (Hilton)
January 1, 2007 - August 6, 2025
Front of the House Selling Trainer (Hilton)
January 1, 2007 - August 6, 2025
Telephone Techniques Trainer (Hilton)
January 1, 2007 - August 6, 2025
Service Excellence Trainer (Hilton)
January 1, 2006 - August 6, 2025
Resource Management Trainer (Hilton)
January 1, 2006 - August 6, 2025
Communication in the Workplace Trainer (Hilton)
January 1, 2006 - August 6, 2025
Revenue Management Trainer (Hilton)
January 1, 2006 - August 6, 2025

Industry Experience

Software & Internet, Travel & Hospitality, Transportation & Logistics, Education, Professional Services

Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate