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I am an intellectual and articulate graduate with a strong foundation in analytical and communication skills. I pride myself on maintaining high standards of commitment and responsibility, thriving in both team-oriented and individual work environments. My organizational skills complement my ability to engage customers effectively and contribute to store performance. With professional experience in customer service and retail, I enjoy assisting clients, solving problems, and supporting business goals. Continually eager to learn and grow, I bring enthusiasm and professionalism to every role I undertake.…I am an intellectual and articulate graduate with a strong foundation in analytical and communication skills. I pride myself on maintaining high standards of commitment and responsibility, thriving in both team-oriented and individual work environments. My organizational skills complement my ability to engage customers effectively and contribute to store performance. With professional experience in customer service and retail, I enjoy assisting clients, solving problems, and supporting business goals. Continually eager to learn and grow, I bring enthusiasm and professionalism to every role I undertake.

Esha Shabir

Creative Director, Brand Strategist, Content Producer

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I am an intellectual and articulate graduate with a strong foundation in analytical and communication skills. I pride myself on maintaining high standards of commitment and responsibility, thriving in both team-oriented and individual work environments. My organizational skills complement my ability to engage customers effectively and contribute to store performance. With professional experience in customer service and retail, I enjoy assisting clients, solving problems, and supporting business goals. Continually eager to learn and grow, I bring enthusiasm and professionalism to every role I undertake.…I am an intellectual and articulate graduate with a strong foundation in analytical and communication skills. I pride myself on maintaining high standards of commitment and responsibility, thriving in both team-oriented and individual work environments. My organizational skills complement my ability to engage customers effectively and contribute to store performance. With professional experience in customer service and retail, I enjoy assisting clients, solving problems, and supporting business goals. Continually eager to learn and grow, I bring enthusiasm and professionalism to every role I undertake.

Available to hire

I am an intellectual and articulate graduate with a strong foundation in analytical and communication skills. I pride myself on maintaining high standards of commitment and responsibility, thriving in both team-oriented and individual work environments. My organizational skills complement my ability to engage customers effectively and contribute to store performance.

With professional experience in customer service and retail, I enjoy assisting clients, solving problems, and supporting business goals. Continually eager to learn and grow, I bring enthusiasm and professionalism to every role I undertake.

Skills

Adobe Illustrator

Microsoft Office

Experience Level

Adobe Illustrator

Intermediate

Microsoft Office

Intermediate

Work Experience

Store Associate at Tkmax store Taplow

December 1, 2024 - August 6, 2025

Delivered excellent customer service by assisting shoppers with product selection and inquiries to ensure a positive shopping experience. Maintained store visual standards through organized merchandising and attractive displays. Efficiently processed transactions including cash and credit payments. Collaborated with the team to meet sales goals and supported inventory management through restocking and stock checks. Ensured the store environment adhered to health and safety guidelines and addressed customer concerns professionally.

Senior Customer Representative at On-It Communication

July 1, 2023 - August 6, 2025

Responded efficiently and professionally to customer inquiries and complaints, escalating issues when necessary. Adhered to company policies in all customer interactions and followed up to ensure customer satisfaction. Stayed updated on products and policies through training and confirmed client requests precisely. Upsold products to reach sales targets while maintaining accurate records in CRM and completing call logs and reports.