I am a highly motivated and adaptable professional with a solid foundation in banking and insurance studies. I am eager to apply my strong customer service, administrative, and digital skills in a dynamic work environment. I have a proven ability to learn quickly, collaborate effectively, and contribute positively to team goals. I am fluent in English, Kirundi, and Swahili, with basic proficiency in French, and I am adept in Microsoft Office Suite. My experience includes greeting and directing clients, managing and organizing documents for efficient workflow, and guiding clients to appropriate staff to optimize service delivery and reduce wait times. I have developed professional etiquette and customer service skills through direct client interaction and am committed, adaptable, and eager to grow professionally.

Alia Nta K Aru Tim

I am a highly motivated and adaptable professional with a solid foundation in banking and insurance studies. I am eager to apply my strong customer service, administrative, and digital skills in a dynamic work environment. I have a proven ability to learn quickly, collaborate effectively, and contribute positively to team goals. I am fluent in English, Kirundi, and Swahili, with basic proficiency in French, and I am adept in Microsoft Office Suite. My experience includes greeting and directing clients, managing and organizing documents for efficient workflow, and guiding clients to appropriate staff to optimize service delivery and reduce wait times. I have developed professional etiquette and customer service skills through direct client interaction and am committed, adaptable, and eager to grow professionally.

Available to hire

I am a highly motivated and adaptable professional with a solid foundation in banking and insurance studies. I am eager to apply my strong customer service, administrative, and digital skills in a dynamic work environment. I have a proven ability to learn quickly, collaborate effectively, and contribute positively to team goals. I am fluent in English, Kirundi, and Swahili, with basic proficiency in French, and I am adept in Microsoft Office Suite.

My experience includes greeting and directing clients, managing and organizing documents for efficient workflow, and guiding clients to appropriate staff to optimize service delivery and reduce wait times. I have developed professional etiquette and customer service skills through direct client interaction and am committed, adaptable, and eager to grow professionally.

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Language

English
Fluent
Kirundi
Fluent
Swahili
Fluent
French
Beginner

Work Experience

Intern at Coopec
December 16, 2023 - May 7, 2024
Assisted clients with basic financial service inquiries, scheduled appointments, maintained client records, and ensured smooth front desk operations. Developed strong communication, customer service, and organizational skills.

Education

High School Diploma at Ecotec
January 11, 2030 - August 7, 2025
University Studies (Incomplete) at Summit International University
January 11, 2030 - August 7, 2025
High School Diploma at Ecotec
January 11, 2030 - August 7, 2025
University Studies (Incomplete) at Summit International University
January 11, 2030 - August 7, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Financial Services, Professional Services, Education, Other