Z ak Hajjaji
I started my career in brand management and then transitioned into mortgages, two industries that taught me how people make decisions, how trust is built, and where systems tend to break down.
About
I started my career in brand management and then transitioned into mortgages, two industries that taught me how people make decisions, how trust is built, and where systems tend to break down. That path wasn’t meant to lead me into software development, but curiosity, creativity and a need to improve broken systems pulled me in.
I became obsessed with building tools that make things clearer, smoother, and genuinely helpful. As a result, I have built a custom-built mortgage calculator, which includes first-time buyer blog posts, an AI-powered audit platform to help usability and simplicity, and other web apps as a passion.
- 4 years' experience
- Joined August 2025
Industry experience
- Consumer Goods
- Financial Services
- Software & Internet
- Retail
More experts in Leicester, United Kingdom
Work experience
Advised 200+ clients with a 25% boost in satisfaction scores. Converted 83% of all initial mortgage enquiries into full mortgage applications. Communicated clearly and simply, despite the complexities of the process and time pressures. Built long-term trust and delivered tailored advice along with guidance as required. This experience gave me a deep understanding of individual needs, importance in versatility of communication, and the desire to simplify complex processes; all of which now shape my approach to software development.
Worked within the FMCG sector, managing relationships with major UK retailers including Tesco. Oversaw new product development and innovation from concept to shelf. Led multi-channel marketing campaigns across web (WordPress), retail promotions, and in-store activations. Managed national distribution and monitored commercial performance, including weekly rate of sale and product shelf category positioning. Worked closely with graphic designer, the new product development team, and sales teams to align brand strategy. Learned how to understand data, analyse it, and translate that into ideas; leading to innovative products that retailers and consumers needed.
Education
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