VH

Vladyslav Halchuk

Available to hire

I'm a certified software developer with extensive experience in teaching, deskside support, and software development.

About

I’m a certified software developer with extensive experience in teaching, deskside support, and software development. I have worked directly with clients in the dropshipping industry, improving digital processes through intelligent applications. I am adept at providing professional and friendly customer service via phone and email, and I bring a proactive, analytical approach to solving problems.

I am a collaborative team player who thrives in both independent and group settings. I am passionate about innovation and digital transformation, and I am eager to contribute my technical expertise to a dynamic IT environment. Fluent in Ukrainian, Russian, and English, with proficiency in Polish.

  • 5 years' experience
  • Joined August 2025

Languages

  • UkrainianFluent
  • RussianFluent
  • EnglishFluent
  • PolishAdvanced

Industry experience

  • Software & Internet
  • Professional Services
  • Retail
  • Media & Entertainment
  • Education

Work experience· 13 roles

Receptionist · CIC (CE Scheme)May 2025 – Present · 1 yr 7 mos

Managed front desk responsibilities including welcoming clients and handling inquiries. Supported administrative tasks, scheduling, and documentation as part of a community employment scheme. Provided friendly and efficient client-facing service.

Support Engineer · InnovateOct 2024 – Aug 2025 · 11 mos

Delivered technical support to diverse customers, troubleshooting and resolving issues efficiently. Managed incoming support requests via phone and ConnectWise ticketing system. Provided first-level remote support across multiple IT disciplines and maintained high customer satisfaction by proactively addressing concerns.

Support Engineer · Innovate (WPEP)Apr 2024 – Oct 2024 · 7 mos

Delivered technical support to a diverse customer base, troublesHooting and resolving issues, managed incoming requests, logged service tickets in ConnectWise, provided first-level remote support across IT disciplines, and maintained high customer satisfaction.

Support Engineer · (WPEP) InnovateApr 2024 – Oct 2024 · 7 mos
Flutter Developer (Freelance Development including Web) · Freelance / Self-EmployedOct 2022 – Present · 4 yrs 2 mos
Flutter Developer (Freelance Development including Web) · FreelanceOct 2022 – Present · 4 yrs 2 mos
Flutter Developer (Freelance Development including Web)Oct 2022 – Present · 4 yrs 2 mos
Flutter IOS & Android Developer (NDA Project)Dec 2021 – Aug 2025 · 3 yrs 9 mos

Education· 9

Certified Software Developer · Computer Academy “It Step”2017 – 2020
English classes · Callan Method Lessons2016 – 2018
· Lutsk Pedagogical College2012 – 2016
Certified Software Developer · Computer Academy It Step2017 – 2020

Certifications and awards

Certified Software Developer2020 – 2025
Certified Software Developer2017 – 2020
Certified Software Developer2017 – 2025

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