Available to hire
I’m a certified software developer with extensive experience in teaching, deskside support, and software development. I have worked directly with clients in the dropshipping industry, improving digital processes through intelligent applications. I am adept at providing professional and friendly customer service via phone and email, and I bring a proactive, analytical approach to solving problems.
I am a collaborative team player who thrives in both independent and group settings. I am passionate about innovation and digital transformation, and I am eager to contribute my technical expertise to a dynamic IT environment. Fluent in Ukrainian, Russian, and English, with proficiency in Polish.
Language
Ukrainian
Fluent
Russian
Fluent
English
Fluent
Polish
Advanced
Work Experience
Receptionist at CIC (CE Scheme)
May 1, 2025 - PresentManaged front desk responsibilities including welcoming clients and handling inquiries. Supported administrative tasks, scheduling, and documentation as part of a community employment scheme. Provided friendly and efficient client-facing service.
Support Engineer at Innovate
October 31, 2024 - August 8, 2025Delivered technical support to diverse customers, troubleshooting and resolving issues efficiently. Managed incoming support requests via phone and ConnectWise ticketing system. Provided first-level remote support across multiple IT disciplines and maintained high customer satisfaction by proactively addressing concerns.
Flutter Developer (Freelance Development including Web)
October 1, 2022 - PresentDesigned and built an SMS application enabling server-based message delivery. Developed a directory app with a database of 9,000+ companies, location-based distance calculation, and interactive map markers. Created a web-based dashboard for visualizing key business processes using interactive graphics.
Flutter IOS & Android Developer (NDA Project)
December 31, 2021 - August 8, 2025Developed and tested mobile applications for iOS and Android platforms.
Junior Flutter IOS & Android Developer at Gss.guru
April 30, 2021 - August 8, 2025Developed and tested multiple mobile applications using Flutter for iOS and Android. Built LitWork job listing app with distance calculation and interactive maps. Contributed to Skinrec beautician assistant app with camera filters for skin analysis. Developed Citi Zens, a local social networking platform.
Technical Support at Papper Street
April 30, 2021 - August 8, 2025Supported IT manager with routine IT and service desk duties. Provided support for three Amazon dropshipping businesses.
Support Engineer at (WPEP) Innovate
April 1, 2024 - October 1, 2024Delivered technical support to a diverse customer base, troubleshooting and resolving issues efficiently. Managed incoming support requests by answering calls and logging service tickets in the ConnectWise system. Provided first-level remote support across multiple IT disciplines, ensuring timely issue resolution. Maintained high customer satisfaction by addressing concerns proactively and exceeding expectations.
Flutter Developer (Freelance Development including Web) at Freelance
October 1, 2022 - PresentDesigned and built an SMS application enabling server-based message delivery. Developed a directory app featuring a database of over 9,000 companies, location-based distance calculation, and interactive map markers. Created a web-based dashboard application to visually represent key business processes through interactive graphics.
Flutter IOS & Android Developer (NDA Project) at NDA Project
December 1, 2021 - PresentDeveloped and tested mobile applications.
Junior Flutter IOS & Android Developer at Gss.guru
December 1, 2020 - April 1, 2021Developed and tested multiple mobile applications using Flutter for both iOS and Android. Built LitWork, a job listing app that calculates distances between employers and job seekers, with interactive map markers. Contributed to Skinrec by Zemits, a beautician assistant app featuring camera filters for skin analysis. Developed Citi Zens App, a local social networking platform fostering community engagement.
Technical Support at Papper Street
December 1, 2020 - April 1, 2021Supported IT manager with routine IT and Service Desk duties. Supported three Amazon dropshipping businesses.
Support Engineer at Innovate (WPEP)
April 1, 2024 - October 1, 2024Delivered technical support to a diverse customer base, troublesHooting and resolving issues, managed incoming requests, logged service tickets in ConnectWise, provided first-level remote support across IT disciplines, and maintained high customer satisfaction.
Flutter Developer (Freelance Development including Web) at Freelance / Self-Employed
October 1, 2022 - PresentDesigned and built an SMS app for server-based delivery; developed a directory app with a database of over 9,000 companies, location-based distance calculations, and interactive map markers; created a web-based dashboard to visually represent key business processes.
Education
Certified Software Developer at Computer Academy “It Step”
January 1, 2017 - January 1, 2020English classes at Callan Method Lessons
January 1, 2016 - January 1, 2018 at Lutsk Pedagogical College
January 1, 2012 - January 1, 2016Certified Software Developer at Computer Academy It Step
January 1, 2017 - January 1, 2020English Language Classes at Callan Method Lessons
January 1, 2016 - January 1, 2018Diploma at Lutsk Pedagogical College
January 1, 2012 - January 1, 2016Certified Software Developer at Computer Academy “It Step”
January 1, 2017 - January 1, 2020English Language Course at Callan Method Lessons
January 1, 2016 - January 1, 2018Pedagogical College at Lutsk Pedagogical Collage
January 1, 2012 - January 1, 2016Qualifications
Certified Software Developer
January 1, 2020 - August 8, 2025Certified Software Developer
January 1, 2017 - January 1, 2020Certified Software Developer
January 1, 2017 - December 17, 2025Industry Experience
Software & Internet, Professional Services, Retail, Media & Entertainment, Education
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