I am a multilingual university graduate with hands-on experience in digital marketing, content creation, and audience growth. I have successfully built an Etsy brand with over 3,600 sales using organic TikTok and Instagram strategies. I am proficient in Canva, Meta Business Suite, and trend analysis. I am seeking a role where I can bring data-driven creativity to a growing marketing team, leveraging my skills in social media strategy, customer engagement, and data insights to contribute effectively and deliver impactful marketing results.

Mulk i Eggeh

I am a multilingual university graduate with hands-on experience in digital marketing, content creation, and audience growth. I have successfully built an Etsy brand with over 3,600 sales using organic TikTok and Instagram strategies. I am proficient in Canva, Meta Business Suite, and trend analysis. I am seeking a role where I can bring data-driven creativity to a growing marketing team, leveraging my skills in social media strategy, customer engagement, and data insights to contribute effectively and deliver impactful marketing results.

Available to hire

I am a multilingual university graduate with hands-on experience in digital marketing, content creation, and audience growth. I have successfully built an Etsy brand with over 3,600 sales using organic TikTok and Instagram strategies. I am proficient in Canva, Meta Business Suite, and trend analysis.

I am seeking a role where I can bring data-driven creativity to a growing marketing team, leveraging my skills in social media strategy, customer engagement, and data insights to contribute effectively and deliver impactful marketing results.

See more

Experience Level

Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Fluent
French
Fluent

Work Experience

Freelance Digital Creator at Blackrose Planners (Etsy Shop)
January 1, 2022 - Present
Built and managed an Etsy shop specializing in digital planners and journals. Used TikTok and Instagram to promote products, achieving over 3,600 sales. Analyzed trends and customer feedback to refine marketing strategies for growth and engagement.
Customer Service Agent at Air Transat Call Center
January 1, 2025 - August 8, 2025
Provided high-quality customer service via phone and email for flight bookings, inquiries, and support. Resolved issues efficiently and professionally, ensuring customer satisfaction. Handled booking changes, flight cancellations, and post-travel assistance.
Receptionist at JC Perreault, Laval
January 1, 2023 - August 8, 2025
Provided administrative and customer service support in a fast-paced retail environment, assisting with various tasks to ensure smooth daily operations.
Team Member at Jean-Coutu (Post Canada)
January 1, 2022 - August 8, 2025
Managed inventory and customer service operations, ensuring efficient store management and positive customer experience.
Call Center Representative at Various Companies, Montreal
January 1, 2017 - August 8, 2025
Worked at IO S Call Center (2015-2016) and Energy Vert (2016-2017), providing call center support services, handling customer inquiries and support.

Education

B.A. Human Relations at Concordia University
January 1, 2018 - January 1, 2021
Social Science at Dawson College
January 1, 2015 - January 1, 2018
at Centre le Tremplin
January 1, 2013 - January 1, 2015
at Horizon Jeunesse
January 1, 2010 - January 1, 2012

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Travel & Hospitality, Consumer Goods, Media & Entertainment, Professional Services