I am a UX/UI designer with a Master's in User Experience Design, passionate about creating intuitive, accessible, and visually appealing products. I excel at blending research insights with creative problem-solving to deliver user-centered solutions. My background combines skills in design, digital content creation, e-commerce management, and data-driven marketing, enabling me to optimize user experiences and business outcomes effectively. With hands-on experience in managing e-commerce platforms, conducting usability testing, and synthesizing user research, I bring a holistic approach to digital product design and marketing. I am committed to continuous learning and leadership, recognized by awards for volunteering and personal development. My interests include UX/UI design, content creation, illustration, and digital storytelling.

Thuy Linh (Hannah) Nguyen

I am a UX/UI designer with a Master's in User Experience Design, passionate about creating intuitive, accessible, and visually appealing products. I excel at blending research insights with creative problem-solving to deliver user-centered solutions. My background combines skills in design, digital content creation, e-commerce management, and data-driven marketing, enabling me to optimize user experiences and business outcomes effectively. With hands-on experience in managing e-commerce platforms, conducting usability testing, and synthesizing user research, I bring a holistic approach to digital product design and marketing. I am committed to continuous learning and leadership, recognized by awards for volunteering and personal development. My interests include UX/UI design, content creation, illustration, and digital storytelling.

Available to hire

I am a UX/UI designer with a Master’s in User Experience Design, passionate about creating intuitive, accessible, and visually appealing products. I excel at blending research insights with creative problem-solving to deliver user-centered solutions. My background combines skills in design, digital content creation, e-commerce management, and data-driven marketing, enabling me to optimize user experiences and business outcomes effectively.

With hands-on experience in managing e-commerce platforms, conducting usability testing, and synthesizing user research, I bring a holistic approach to digital product design and marketing. I am committed to continuous learning and leadership, recognized by awards for volunteering and personal development. My interests include UX/UI design, content creation, illustration, and digital storytelling.

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Work Experience

Capstone Project Lead (Service Design & Digital Experience) at NZQA
May 1, 2024 - August 12, 2025
Designed and prototyped an initial website and toolkits to support Customer Experience projects. Conducted affinity mapping and synthesized user research to define solutions, applying user-centered research methods to create practical digital tools.
Capstone Project Intern at NZQA
May 1, 2024 - August 9, 2025
Collaborated with a team to discover, define, and develop solutions for problems faced by NZQA. Focused on digital design, affinity mapping, and creating a set of tool kits to promote independent and collaborative customer experience projects. Developed an initial website as part of the project.
E-Commerce, Marketing and Sales Administration at AppNet Betta Electrical
November 1, 2023 - Present
Managed Big Commerce and WordPress sites, optimizing product pages and data. Analyzed customer journeys to improve navigation and conversion efforts, supporting both marketing and sales teams effectively.
E Commerce, Marketing and Sale Administration at AppNet Betta Electrical
November 1, 2023 - Present
Managed the Big Commerce website and WordPress platform, maintained product data, supported customer journey optimization, and assisted marketing and sales administration tasks including order desk operations, email handling, and customer service.
Media, Marketing, PR and Design Assistant at Depot Arts Space
June 1, 2022 - August 12, 2025
Created digital marketing materials and managed social media campaigns using Meta, Kontentino, and Google Analytics. Supported marketing and PR initiatives through content creation and campaign management.
Media, Marketing, PR and Design Assistant Intern at Depot Artspace
June 1, 2022 - August 9, 2025
Created and managed PR contact lists, distributed media releases for a songwriting competition, designed pamphlets, developed social media strategies using Google Analytics, SEO, Kontentino, and Meta. Also worked as a photographer for event openings.
Project Crewmember at Auckland Weekly
May 1, 2022 - August 9, 2025
Assisted with sound recording, lighting, and runner tasks to support short video production.
Content and Design Assistant at AUT Performing Arts
May 1, 2022 - August 9, 2025
Created relevant media content and designs for AUT's 2022 live show titled Multiversity.
Retail Assistant at NZ Red Cross
December 31, 2021 - August 9, 2025
Operated POS systems, handled cash and card transactions with high accuracy, performed end-of-day cash reconciliation, assisted with pricing, restocking, and store maintenance while multitasking during staff shortages.

Education

Master of Arts at Victoria University of Wellington
July 1, 2023 - July 1, 2024
Google UX Design Specialization at Coursera
November 1, 2022 - May 1, 2023
Bachelor of Arts at Auckland University of Technology
March 1, 2019 - July 1, 2022
Certificate in Business Administration (Lv. 6) at The Career Academy
January 1, 2019 - January 1, 2020
Diploma in Graphic and Web Design (Lv. 5) at Yoobee School of Design
January 1, 2017 - January 1, 2018
Certificate in Fashion Design (Lv. 4) at D&A School of Design
February 1, 2017 - July 1, 2017
Master of Arts at Victoria University of Wellington
July 1, 2023 - July 1, 2024
Bachelor of Arts at Auckland University of Technology
March 1, 2019 - July 1, 2022

Qualifications

Certificate in Business Administration (Lv. 6)
January 1, 2019 - January 1, 2020
Google UX Design Specialization
November 1, 2022 - May 1, 2023
AUT Edge Award
January 11, 2030 - August 12, 2025

Industry Experience

Education, Retail, Media & Entertainment, Software & Internet, Professional Services